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GESCHRIEBEN VON:
Sheryl K.
22. November 2024
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So disappointed
GESCHRIEBEN VON:
Sheryl K.
22. November 2024
Doesn't cover gray at all...
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
No name N.
21. November 2024
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Cancel all orders
GESCHRIEBEN VON:
No name N.
21. November 2024
Cancel all orders. I'm sending back the last order, didn't asked for it. I followed all instructions, didn't work on my hair.
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GESCHRIEBEN VON:
Melissa R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Yanaisy V.
20. November 2024
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No recomiendo
GESCHRIEBEN VON:
Yanaisy V.
20. November 2024
Todo se derramó, llego la caja empapada del peróxido, todo se derramó.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Karen M.
20. November 2024
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Oozing color
GESCHRIEBEN VON:
Karen M.
20. November 2024
While I was applying the color to my hair the bottle got really warm and started oozing out of the bottle on its own. When I rinsed The color as directed the color did not take to my hair. Called customer service on 11/20/2024 and was kept on hold for 10 mins and then was told their offices were currently closed. Opened chat and explained the situation and was told a confirmation for a free replacement had been emailed, however, the confirmation email only stated that my 'question' would be forwarded to the colorist. I don't have a question. I would like the defective product that I paid for to be replaced. My chat specialist then told me to contact the customer service number that had told me their offices were closed. I explained that I had already gone that route and their offices stated that they were currently closed. This is a simple fix. Be honest. Don't patronize your clients. Stand by your product.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
ELLE M.
20. November 2024
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Great color, still see grays
GESCHRIEBEN VON:
ELLE M.
20. November 2024
I love the darkest brown but the grays persist.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Patricia M.
19. November 2024
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How could esalon get it so badly wrong?
GESCHRIEBEN VON:
Patricia M.
19. November 2024
Wanted medium golden brown and sent pictures of my current hair to ensure that the colour would be accurate. I was really excited to try this. I've used box colours successfully many times so I felt confident enough to colour at home. I followed the instructions step by step but the outcome was a very light golden brown. Customer service offered me a call with a colourist but I declined, I wasn't going to risk paying for another box when this one was so wrong despite sending pictures. I've bought root spray to cover until I can get this sorted. It was only £10 for the trial but the waste of time and energy for it to turn out so badly has been the most annoying part.
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GESCHRIEBEN VON:
Jacquelyn T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Yashira F.
19. November 2024
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SO SAD.......
GESCHRIEBEN VON:
Yashira F.
19. November 2024
So, I was really excited about finally dying my hair, since I have been a bit down on myself and have not dyed it in over 3 months... It took me about a year to get my copper color exactly where I wanted it... I saw the combination that the colorist here made me for and it looked like it was going to be just what I asked for! I died my hair as soon as I got it yesterday! I was tracking it! Washed my hair Saturday so I could be ready for it Monday... After doing everything and straightening my hair, I am so sad to say my hair is so dark... It is literally brown... It is not copper, it is no where near close to what I asked for, nor the picture I sent for comparison... I will probably have to lighten my hair AGAIN to get it to where I want it, which I am so sad about because my hair is finally healing and not I have to add damage to it... ALL IN ALL, I am beyond disappointed.
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GESCHRIEBEN VON:
Jacquelyn T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jeanne N.
17. November 2024
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No root coverage
GESCHRIEBEN VON:
Jeanne N.
17. November 2024
Really disappointed with custom colour.
No root coverage despite following instructions to the letter for application and timing. Left rest of hair very brassy. Also such a strong chemical smell (ammonia?)
Had high hopes but not impressed, have been home colouring for 30+ years and has to be the poorest result to date.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Martine G.
17. November 2024
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Disappointed
GESCHRIEBEN VON:
Martine G.
17. November 2024
This is the second time I give your product a try. First time was not at all what I was expecting.
I was in the process of moving city when my personalized product arrived. I packed everything and couldn't find it until now.
The color looks extremely faded and I just colored my hair today. So I guess I will redo it in about 2 weeks using the product I buy at Walmart. The results are what I want and I don't have to wait for your team to get it right in about 8 months from now. I am canceling my account.
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GESCHRIEBEN VON:
Jacquelyn T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sharon L.
14. November 2024
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Lovely colour but doesn’t cover the white/grey
GESCHRIEBEN VON:
Sharon L.
14. November 2024
Nicely packaged, easily applied, good instructions. Sadly, despite following instructions to the letter my roots are showing through straight away as the dye just didn’t cover the white/grey
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth S.
13. November 2024
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My hair is orange like a clown
GESCHRIEBEN VON:
Elizabeth S.
13. November 2024
I've been a redhead my whole life. Their color made my hair turn blonde, so I wanted to cancel, so they asked if they could send me a free color. I just used the free one, after bing charged for yet another, and I look like a clown, I specified natural light auburn. I look like Ronald McDonald. I'm livid. The color was also full of ammonia. I already hav dry curly hair. I do not recommend at all.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cerys R.
13. November 2024
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Disappointing grey coverage
GESCHRIEBEN VON:
Cerys R.
13. November 2024
The set is nicely packaged, and the hair colour goes on easily enough, but this is my second attempt with eSalon to find a colour that will provide adequate grey coverage, and the colour is still leaving my roots with too much red. Not convinced this is better than the box dyes, despite being twice the price.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Yolanda B.
13. November 2024
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Damaged
GESCHRIEBEN VON:
Yolanda B.
13. November 2024
First product opened leaked all over, lost third of color! Fortunately they replaced very quickly!
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
caitlin G.
13. November 2024
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too dark
GESCHRIEBEN VON:
caitlin G.
13. November 2024
if i ordered black, i would’ve ordered it. way too dark compared to the colour i was shown
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anu J.
12. November 2024
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Dissapointed
GESCHRIEBEN VON:
Anu J.
12. November 2024
The most greys I have are framing my face, and the nape of my neck. I pay special attention to those areas when I colored, but the results were disappointing. My greys are all intact, though the ones on the top of my head were taken care off. I will wait to see how the next round goes. Maybe by changing from using the bottle to pouring it into a bowl and using the brush.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Terri H.
12. November 2024
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SOOOOO Disappointed
GESCHRIEBEN VON:
Terri H.
12. November 2024
The color is no where near what I ordered... I sent pictures dude.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kassandra I.
12. November 2024
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No blue or black in this pearl blue black color!
GESCHRIEBEN VON:
Kassandra I.
12. November 2024
It’s red and brown, roots are now red, rest is a mohogany brown. My hair was dyed blue black previously. This is the second time I’ve used their color and both times it was red/brown. Garbage, don’t waste your time or money!!!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa C.
11. November 2024
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IT WAS TO LIGHT
GESCHRIEBEN VON:
Lisa C.
11. November 2024
i PUTTHE COLOR IN AND DID NOT LIKE THE COLOR AT ALL IT WAS TO LIGHT FOR WHAT I ASK FOR PLUS i WAS NOT TOLD I WOULD BE PAYING $33.00 FOR NEW COLOR I CAN GET IT MUCH CHEAPER IF I GET IT ON MY OWN
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cindy R.
11. November 2024
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Not really custom
GESCHRIEBEN VON:
Cindy R.
11. November 2024
I have tried to have my hair color adjusted multiple times and it just didn’t work. I wanted my natural red color, but it’s still more brown than red. Just pick the color yourself.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Angela C.
10. November 2024
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Way darker than what I requested
GESCHRIEBEN VON:
Angela C.
10. November 2024
I don't know what happened, but the color that eSalon sent me is not what I requested at all. I wanted a nice, natural looking auburn color, and after dying my hair, it's *really* dark with hardly any red at all. I'm feeling really disappointed, as now I just have to wait 2-3 months for the color to wash out. Dark hair does NOT suit my skin tone at all, so this mix-up is very frustrating.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ciris S.
10. November 2024
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Tinte
GESCHRIEBEN VON:
Ciris S.
10. November 2024
No me cubre la canas
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Deb J.
9. November 2024
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Hair color
GESCHRIEBEN VON:
Deb J.
9. November 2024
I love the overall color but the one to cover gray and my face has a lot f orange brassy tones
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
cj123
9. November 2024
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Many reasons
GESCHRIEBEN VON:
cj123
9. November 2024
Absolutely no grey coverage. I picked a color darker than my current and it lightened my hair to the point of having roots within a few weeks. My hair has also been extremely staticky even after multiple masks, leave in conditioners etc. Would no recommend!
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GESCHRIEBEN VON:
Melissa R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cheryl S.
7. November 2024
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Dried hair out
GESCHRIEBEN VON:
Cheryl S.
7. November 2024
Color is okay. Product dried my hair out too much and made it brittle even after a deep conditioner. Won't be using it anymore
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Melissa R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Corinne M.
6. November 2024
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Did not work on roots
GESCHRIEBEN VON:
Corinne M.
6. November 2024
Spent 3 times the time dying my hair that I usually do, in order to make sure that I followed directions exactly to get the results advertised. Now that my hair is dry, I see my roots are very light brown where my grays were and my ends are a lot more black than they usually are. For 38 bucks a month or whatever this is insane. If you have gray or white roots , I do not recommend the product,as of now. . I've had better luck with cornsilk for $3. I'm so disappointed, More disappointed with the fact that , I waited for several weeks to try the first kit. As I have another kit on the way for $38 . I'm hoping that I received the package soon as I can try it just on the roots right away , maybe it'll work better I don't know. For now I'm cancelling my subscription, You just need to go to the salon for my kind of hair situation. At least with the inexpensive box dye, I could afford to do it every 2 weeks. The cheap stuff doesn't cover for very long but it actually did dye the roots. I'll try again when the root kit gets here, maybe I did something wrong , hopefully is the case. The first kit, I did the introductory offer, which was pretty inexpensive and I paid $10 for the alligator clips, cape and color bowl and brush so, not terrible. Hopefully the $38 I spent on the kit to just dye my roots is not as big of a bummer as I think it's going to be. Color Sonic by L'Oreal here I come
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Blanca M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Brenda G.
5. November 2024
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Not working
GESCHRIEBEN VON:
Brenda G.
5. November 2024
I tried your product and it isn't working on my hair. My hair was brown two weeks after I used it.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Liliya M.
5. November 2024
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My hair is ruined
GESCHRIEBEN VON:
Liliya M.
5. November 2024
Now my hair is in nasty dark brown color..... thats the worst color I ever had.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maura G.
5. November 2024
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This product is no good
GESCHRIEBEN VON:
Maura G.
5. November 2024
I left the color on my roots for 30 over 30 minutes. It didn’t take. Now my biggest challenge is figuring out how to cancel my subscription!!!
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Blanca S.
5. November 2024
|
Grays
GESCHRIEBEN VON:
Blanca S.
5. November 2024
I love the color, but it’s not covering my grays. Any suggestions? Do I need to try a different color?
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Diana S.
4. November 2024
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Horrible Colour
GESCHRIEBEN VON:
Diana S.
4. November 2024
i used this product years ago...loved it unfortunately this time it turned my hair brown which it has been red for 15 years...
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Miranda B.
3. November 2024
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Careless company with exploding products!
GESCHRIEBEN VON:
Miranda B.
3. November 2024
I ordered black hair dye for all my hair. I was unknowingly sent 1 black bottle & 1 golden light brown bottle. So a week before my vacation i ended up with golden brown roots & top of head with very black waist length hair. Wanted it all to be black. & this was not my first time coloring before. Also before I could even finish getting all the color in, the roots bottle explodes all over my bathroom wall, counter, door, floor & myself from the waist down. I will never be ordering from esalon again!
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Irina K.
2. November 2024
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Disappointed
GESCHRIEBEN VON:
Irina K.
2. November 2024
Nice service but it does not cover my grey hair
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maria R.
31. Oktober 2024
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Retiro
GESCHRIEBEN VON:
Maria R.
31. Oktober 2024
Buenas tardes, deseo cancelar mi suscripción total y permanentemente, existen otros productos en el mercado por los que no debo esperar más de 15 días par pintar mi cabello
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anne Marie G.
30. Oktober 2024
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Trop foncé
GESCHRIEBEN VON:
Anne Marie G.
30. Oktober 2024
Je me suis aperçue que la couleur est trop foncée par rapport à ma couleur naturelle et on m'a fait plusieurs fois la remarque .
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Danieh A.
30. Oktober 2024
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Bad result
GESCHRIEBEN VON:
Danieh A.
30. Oktober 2024
I am not happy with the results! Gray hair is still showing
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kelly D.
28. Oktober 2024
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Fail
GESCHRIEBEN VON:
Kelly D.
28. Oktober 2024
Did not cover my gray hair
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christy Lee F.
27. Oktober 2024
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Damaged both times.
GESCHRIEBEN VON:
Christy Lee F.
27. Oktober 2024
923770 order was.damaged.just like the first. Have pics
601.395.5005
1 von 2 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ronnie K.
26. Oktober 2024
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Color made roots slightly orange
GESCHRIEBEN VON:
Ronnie K.
26. Oktober 2024
The color made my roots slightly orange looks awful
2 von 3 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stella Y.
26. Oktober 2024
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Color is fine, but my skin reacted
GESCHRIEBEN VON:
Stella Y.
26. Oktober 2024
For some reason, I have itchiness on my skin - hairline.
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa G.
26. Oktober 2024
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Poor coverage
GESCHRIEBEN VON:
Lisa G.
26. Oktober 2024
Couldn't tell I even colored my hair. Very disappointed.
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tatiana A.
25. Oktober 2024
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No dio el color de antes
GESCHRIEBEN VON:
Tatiana A.
25. Oktober 2024
Me opaco el color rojo qué me dio el anterior qué si me quedo perfecto este me oscureció el color totalmente y mis raíces naturales negras no me hagarron color del todo.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anna H.
25. Oktober 2024
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Nice colour, but doesn't work on my white
GESCHRIEBEN VON:
Anna H.
25. Oktober 2024
Great product, unfortunately it doesn't seem to cover my white well which is a shame as box colours from other manufacturers does, though they don't last either. The colour is lovely, but a lot Darker than I wanted.
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Julie L.
24. Oktober 2024
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Didn't work
GESCHRIEBEN VON:
Julie L.
24. Oktober 2024
My grays must be resistant to this color line. It didn't take. The odor is so strong, I had to shower with the shower door open and a fan in the bathroom. I'm sorry.
1 von 2 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kathleen M.
24. Oktober 2024
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Color change
GESCHRIEBEN VON:
Kathleen M.
24. Oktober 2024
The 1st shipment that I received the color was great. The 2nd shipment which was supposed to be the same came out black. I don’t even know what to do with this color. I am going to have to pay a stylist a lot of money to fix this. I’m canceling my shipments.
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Trista H.
23. Oktober 2024
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This order was horrible
GESCHRIEBEN VON:
Trista H.
23. Oktober 2024
The combination of this dye and the light set completely fried my hair and turned it damn orange!!!!!! Every other order I’ve gotten was great, but not this one!!!! That’s enough to make me never want to come back again!!! So mad!!!!!
1 von 2 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sandi S.
23. Oktober 2024
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2nd Order messed up
GESCHRIEBEN VON:
Sandi S.
23. Oktober 2024
The is the second order in a row. No damage to the box but my developer is now all over the box upon arrival. I love the color of your products but I don’t want to order from here anymore. It is a waste of money, I can’t use your product.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennie V.
23. Oktober 2024
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Too dark color
GESCHRIEBEN VON:
Jennie V.
23. Oktober 2024
The color is too dark
A medium ash blonde or a color slightly lighter then that.
Don't look good with this color
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amanda B.
22. Oktober 2024
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Modified formula for better gray coverage
GESCHRIEBEN VON:
Amanda B.
22. Oktober 2024
The root formula seemed the same but the ends formula was VERY STRONG SMELLING. I feel like the gray coverage was the same as last time (not ideal) but I can tell effort is being made to cover the stubborn gray in my root area.
Maybe double check and make sure the modifications were made to the right portion..?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kaylea E.
21. Oktober 2024
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Hair color
GESCHRIEBEN VON:
Kaylea E.
21. Oktober 2024
Didn’t work on my hair at all !nothing was dyed. Very disappointed
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Madison K.
21. Oktober 2024
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Incorrect color description
GESCHRIEBEN VON:
Madison K.
21. Oktober 2024
My natural hair color is light blonde. I purchased the Dark Blonde 7.1 color. It looks like a light brown. The color I received and dyed my hair with was the exact same as my natural hair color. I had people even ask if I lightened my hair. Extremely unhappy with the product and will not purchase again.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jane T.
19. Oktober 2024
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Nope
GESCHRIEBEN VON:
Jane T.
19. Oktober 2024
Turned my gray hair to a dark cherry mess.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Allison J.
18. Oktober 2024
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No change AT ALL!
GESCHRIEBEN VON:
Allison J.
18. Oktober 2024
This did not change my color at ALL! Just made my hair look more dull and dry. So disappointed.
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth G.
18. Oktober 2024
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Didn’t cover grays
GESCHRIEBEN VON:
Elizabeth G.
18. Oktober 2024
I was excited to try this hair color but I was disappointed that it didn’t cover my grays.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Frances M.
18. Oktober 2024
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Horrible
GESCHRIEBEN VON:
Frances M.
18. Oktober 2024
I have a few boxes under my sink , I wanted simple black and this made my hair black with brown spots went back to Sally’s to buy what I use to and fixed it’s
Canceling subscription has been a hard process
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Judith B.
15. Oktober 2024
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Definitely not ash blonde
GESCHRIEBEN VON:
Judith B.
15. Oktober 2024
Turned my roots a coppery orange. I had indicated in my order that my hair pulled red. That was either missed or not taken into consideration when compounding my formula. I did report this and customer service issued a credit for another kit. If this one meets the same results, I will go back to the $10 boxed color that gave a better result.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Diana g
15. Oktober 2024
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El color no era lo que yo habia pedido fue un total fracaso
GESCHRIEBEN VON:
Diana g
15. Oktober 2024
For me personally, it went badly, I cannot deny that the dye leaves your hair soft and after one wash it does not go away anymore, but the color they sent me is very far from being an ash copper, the hair has turned out 3 colors and dye on part of the hair fell out the first time, it has been a total failure
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GESCHRIEBEN VON:
Pearl S.
15. Oktober 2024
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did not cover my grey
GESCHRIEBEN VON:
Pearl S.
15. Oktober 2024
disappointed. This did not cover my grey
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
NatalyH
15. Oktober 2024
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Wrong color
GESCHRIEBEN VON:
NatalyH
15. Oktober 2024
Very disappointed with my purchase. I received regular brown color not one I pick up on site. Going to change color for my favourite without e -salon
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mom2twins0626
15. Oktober 2024
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Takes forever to ship
GESCHRIEBEN VON:
Mom2twins0626
15. Oktober 2024
Ordered on October 2nd, which is when my credit card was charged. My shipment was started a week later on October 9th. Still waiting as of October 15th. Not happy!
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Emilie P.
14. Oktober 2024
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Nul . Colis Arrivé percé
GESCHRIEBEN VON:
Emilie P.
14. Oktober 2024
Les produits sont éclatés.
Ça coule de partout
Inutilisable
Quelle déception
La livraison est déjà très longue. Mais autant d'attente pour rien ..
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nicole T.
14. Oktober 2024
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Medium blonde is to orange on me
GESCHRIEBEN VON:
Nicole T.
14. Oktober 2024
Still very orange -i have decided not stop using the products and go back to the salon.
1 von 2 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jody K.
14. Oktober 2024
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repeatedly tried to changed colour
GESCHRIEBEN VON:
Jody K.
14. Oktober 2024
I keep getting shipments, and more things added. This is despite my repeated attempts to at first change my colour, then cancel. Last shipment was leaking all over the box.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Karla B.
12. Oktober 2024
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Bueno
GESCHRIEBEN VON:
Karla B.
12. Oktober 2024
Me gustó el resultado, pero no fue el color que esperaba, solo que doy crédito a que mi cabello quedó con brillo y movilidad nada de resequedad. No logré el color deseado pero me gustó la formula.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Houda S.
12. Oktober 2024
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Déçue
GESCHRIEBEN VON:
Houda S.
12. Oktober 2024
Bonjour,
J’ai demandé à obtenir un chocolat et j’ai obtenu un noir profond.
Je suis extrêmement déçue du résultat.
Comment puis je rattraper ma couleur svp.
Cordialement
Mme safraou Houda
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stacey C.
11. Oktober 2024
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Not what I asked for
GESCHRIEBEN VON:
Stacey C.
11. Oktober 2024
You don’t go to a salon ask one colour and then get a different one so not sure why you thought you could do the same? Not only was the colour not what I asked for but it didn’t cover what I had unfortunately I didn’t realise I was in a subscription until too late but have now cancelled suggest in future you send what people ask and want not what you think
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Pam P.
11. Oktober 2024
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Color is too light..
GESCHRIEBEN VON:
Pam P.
11. Oktober 2024
I need color changed to a bit darker…the second order was dull and too light and felt like a semi permanent…
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tammara J.
10. Oktober 2024
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Second time I requested a color adjustment
GESCHRIEBEN VON:
Tammara J.
10. Oktober 2024
My color was changed and I provided specific instruction including the actual percentages of each color I wanted and for the second time I received the wrong color. Extremely dissatisfied! Cancelling and going to a hair dressor.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anna M.
9. Oktober 2024
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The colour didn’t cover grey
GESCHRIEBEN VON:
Anna M.
9. Oktober 2024
The colour didn’t cover grey. It shipped automatically after months to the wrong address and I still can’t cancel the subscription.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mallory M.
9. Oktober 2024
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Not the color I wanted
GESCHRIEBEN VON:
Mallory M.
9. Oktober 2024
I really wanted to like this service as it’s very expensive to go to a salon nowadays, but the customer service and quality is not what I hoped it would be. I reached out asking if there was a place I could upload inspiration pictures to so my stylist could see what I was wanting. I unfortunately got an automated response saying to upload pictures of my current hair, which I had already done. I figured I would just go for it and see how it turned out without inspiration photos, but it’s not at all what I wanted. The idea of this service is great, but I see problems with the execution. I would rather save up my money and get it professionally done to ensure it’s going to look the way I want it to.
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GESCHRIEBEN VON:
Melissa R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ella B.
9. Oktober 2024
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Wrong colour
GESCHRIEBEN VON:
Ella B.
9. Oktober 2024
I love the actual brown however I specifically said that my hair takes to red tones and wanted that counteracted yet my hair has now become very red which was the exact opposite of what I wanted. This makes me a lot more unsure of this company.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melinda P.
9. Oktober 2024
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Awful
GESCHRIEBEN VON:
Melinda P.
9. Oktober 2024
Not only was my color way too dark, they wouldn't even fix it. I just got an email stating I didn't send pic so they cannot help. I did send a pic and still received ZERO HELP!
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Adriana M.
8. Oktober 2024
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No me cubrió las canas
GESCHRIEBEN VON:
Adriana M.
8. Oktober 2024
Desafortunadamente lo único que quedó con tinte fue mi cuero cabelludo. Las canas no se cubrieron y lo peor es que de enfrente se ve rojizo y el resto negro.
No volvería a comprarlo. El cabello quedo super reseco.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Teea
8. Oktober 2024
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High hopes
GESCHRIEBEN VON:
Teea
8. Oktober 2024
Covers greys well but the colour faded quickly and was much darker than requested. It is difficult to maintain copper, but I expected a better lasting colour. I sent a request to change my colour as it was more red/brown than copper on my hair colour (even though I had sent photos of my hair colour prior); however, my account does not show any adjustments have been made to my colour and the next batch is on its way.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christine S.
8. Oktober 2024
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Fiery dark red result
GESCHRIEBEN VON:
Christine S.
8. Oktober 2024
I normally use ammonia free hair dye like Herbatint or Naturlique. I decided to try esalon as colours look vibrant. The dye smells like ammonia-containing, damaged my hair and turned red, needed to colour with a different brand to be able to go out.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Valori G.
8. Oktober 2024
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Doesn't work
GESCHRIEBEN VON:
Valori G.
8. Oktober 2024
I purchased this off Instagram, I should have known better, but thought I would give it a try. I followed the directions, applied to my roots, and even though it went on very dark and I was worried, it did absolutely nothing to my hair. A huge waste of my time and money.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Gypsy J.
8. Oktober 2024
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Color
GESCHRIEBEN VON:
Gypsy J.
8. Oktober 2024
I like the product but needed a blonder look
0 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle D.
7. Oktober 2024
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Nice colour, not so good for grey coverage
GESCHRIEBEN VON:
Michelle D.
7. Oktober 2024
The colour is lovely but unfortunately my greys still show. I followed the instructions and coated the areas that needed it. I will go back to box dye, cheaper and covers my grey!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rebecca R.
7. Oktober 2024
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Too dark
GESCHRIEBEN VON:
Rebecca R.
7. Oktober 2024
Color ended up a lot darker than planned
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rhonda S.
7. Oktober 2024
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Scam
GESCHRIEBEN VON:
Rhonda S.
7. Oktober 2024
It did not color my hair and I did everything step by step. Wow just wow
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Klaudia S.
6. Oktober 2024
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Waste of time
GESCHRIEBEN VON:
Klaudia S.
6. Oktober 2024
First box I had the colour came out way too dark. That was May this year. Ok, no biggie I thought. They have free colour adjustment. So that's what I did, I asked for more copper, lighter shade. Less brown, earthy, more vibrant. Simple enough, right?
Except I waited 5, YES FIVE, months for that "colour correction" set. I just did it today. Nothing's changed. They literally sent me the same stuff as before. I haven't coloured my hair in between, to be able to certainly get the colour I wanted.
Yup, not going to happen apparently. I'm going to box colour. Smells more of ammonia, but at least I don't have to wait 5 months and come out with a wrong colour. Gingers beware! Unless you want your hair brown. Then you are in the right place.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Naomy F.
5. Oktober 2024
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Not the color I wanted.
GESCHRIEBEN VON:
Naomy F.
5. Oktober 2024
I was wanting to go from dark brown to black and it never went black.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Diane D.
4. Oktober 2024
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Custom color
GESCHRIEBEN VON:
Diane D.
4. Oktober 2024
The color is perfect but for the price the color should last longer!
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sarah S.
4. Oktober 2024
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Poor grey coverage
GESCHRIEBEN VON:
Sarah S.
4. Oktober 2024
I was very disappointed with the grey coverage of this permanent color. Color performed more like a semipermanent rather than permanent which I selected to ensure grey coverage. This product covered only about 25% of my grey with the other 75% transparent and clearly visible. The color was ash, however, the ash tone is not present the color was a copper/redish tone.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stephanie M.
3. Oktober 2024
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Orange roots
GESCHRIEBEN VON:
Stephanie M.
3. Oktober 2024
The colour didn’t do anything to my hair and gave me orange roots and I still have brown hair…
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Leah J.
3. Oktober 2024
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Wrong color
GESCHRIEBEN VON:
Leah J.
3. Oktober 2024
It wasn't the color I had chosen the products good just didn't turn out right.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lianne J.
3. Oktober 2024
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Good colour poor grey coverage
GESCHRIEBEN VON:
Lianne J.
3. Oktober 2024
Dyed hair and after first wash greys already showing so very disappointed
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer P.
3. Oktober 2024
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too dark
GESCHRIEBEN VON:
Jennifer P.
3. Oktober 2024
I like the first color, I wanted it readjusted to cover the grays better. I dont like this color at all. I'm trying to steer away from such a dark tone but this went to just black
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sabrina L.
1. Oktober 2024
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Trop foncée.
GESCHRIEBEN VON:
Sabrina L.
1. Oktober 2024
Je vous demande plus clair et rouge éclatant.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Patricia D.
1. Oktober 2024
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Color didn’t cover grays
GESCHRIEBEN VON:
Patricia D.
1. Oktober 2024
The package and the presentation outstanding, a beautiful color but didn’t cover the grays. I followed the instructions as noted but it didn’t work.
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GESCHRIEBEN VON:
Jacquelyn T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cecile P.
30. September 2024
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décue
GESCHRIEBEN VON:
Cecile P.
30. September 2024
couleur qui ne tient pas impossible de joindre le service client vente abusive
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sindhoo O.
30. September 2024
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It damaged my hair so badly
GESCHRIEBEN VON:
Sindhoo O.
30. September 2024
Color was good but my hair was so damaged I would rather never apply this to my hair again.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Judith G.
29. September 2024
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Colour change
GESCHRIEBEN VON:
Judith G.
29. September 2024
My colour was almost the same as my natural colour but over the following weeks it turned a ginger shade which is most unpleasant & will take months to grow out. No mention of this happening was made when I purchased. I would never have used the product had I known. No warning was given.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kailey M.
29. September 2024
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Came out light red
GESCHRIEBEN VON:
Kailey M.
29. September 2024
I did this on virgin hair with highlighted ends. Instead of medium blonde I got a light copper red on the virgin hair and something like medium-ish blonde on the tips. Problem is it looks gross- roots aren’t supposed to be warmer/lighter than the ends. I followed the instructions and did the ends last, but seeing how awful it looks on the virgin part- the majority- makes me think whoever mixed the color (Samantha) just picked the wrong color. So frustrating. I do not recommend and I’m definitely not coming back. I need to book a real salon appointment now to fix this.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Danielle S.
28. September 2024
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Couleur
GESCHRIEBEN VON:
Danielle S.
28. September 2024
Couleur trop foncée
Et je ne veux plus recevoir de couleur de e salon !
Merci de me desabonner
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessi C.
28. September 2024
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Wrong Shade
GESCHRIEBEN VON:
Jessi C.
28. September 2024
I order a medium blonde copper color. What I got was a dark violet red color, I had to go to my hairdresser to get some of it stripped out. Would've had better luck going to Sally's and getting color from them.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jesse A.
27. September 2024
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Incredible presentation but mixed results
GESCHRIEBEN VON:
Jesse A.
27. September 2024
So, I will preface this by saying it was fully my own fault for misunderstanding what colour I'd receive based on how dark my base hair was, but it is true that I wasn't satisfied at all by it. When I contacted customer service to express this, not only were they incredibly reasonable but upheld their colour guarantee promise and listened to all of my concerns. I do intend to try this product again and will most likely review then to confirm my thoughts, but solely based on this experience I would just want to inform anyone with about medium brown hair that this shade (medium brown red copper) will be very very subtle on you. Perhaps that's what you're looking for, but I truly just wanted to have a brighter red copper shade, which is why this is 3 stars. The packaging was as beautiful and well organised as the adverts suggest, the smell of the product was much milder than box dyes I've previously used and the texture of my hair did generally feel brilliant after. If you're scared of trying, definitely do give it a go but don't feel afraid to contact them concerning exactly what you want.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tammy B.
27. September 2024
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Not as expected
GESCHRIEBEN VON:
Tammy B.
27. September 2024
Don’t like the colour and the dry feeling it gives my hair. Also not happy that Klarna is showing that a payment is due for next colour when I have paused my plan and would like it cancelled altogether
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Isabel S.
27. September 2024
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Queja de producto
GESCHRIEBEN VON:
Isabel S.
27. September 2024
Yo solicité un nuevo color de tinte para mi cabello no para mis raíces, el producto que recibí es castaño oscuro cobrizo, mi color actual es chocolate, pinte mi cabello y me quedó el mismo tono en las raíces es decir negro, el resto de cabello use el color reavitalizante, y me quedó unas partes rojizas en el frente y el resto negroooooo…..!!! Mis raíces igual están negras igual que antes, me parece súper injusto que me quede el cabello así, además me dicen que me envían solo tinte para mis raíces y el resto de cabello ????? Nunca solicité solo para raíces yo quería un nuevo cambio para todo el cabello, de hecho pedí más producto para TODO el cabello no solo para raíces, ese tono no es de mi cabello como para pintarme solo las raíces aparte me pinté y está negro mismo, con la diferencia que mechones a los lado está rojo!!!!. Solicito una devolución completa de mi dinero y quiero devolver el tinte adicional que pedí pensando que era para cabello completo, no raíces.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kat B
26. September 2024
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Wrong color
GESCHRIEBEN VON:
Kat B
26. September 2024
I asked for a lighter hair color because my hair always lightens during the summer. Turns Strawberry Blonde. It now is a true COPPER PENNY color, shiny and very pretty, but certainly not LIGHT, not Blonde, not Strawberry. Nothing like what I wanted. I am seriously disappointed in eSalon for the first time!!! I asked for a LIGHTER color! I’m not happy at all.
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GESCHRIEBEN VON:
Elia M.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carrie B.
25. September 2024
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Unhappy with how the color turned out
GESCHRIEBEN VON:
Carrie B.
25. September 2024
I tried esalon because my sister has been using it for quite some time and likes it a lot. If you want a normal shade of hair then I'm sure esalon is fine. However, I was definitely looking for something more vibrant and had uploaded a picture to show my faded, brighter copper color. From the choice of esalon's pictures online it looked like my choice would match the roots I currently had and that I choose a bright enough color. However, my first warning that I would not like the result should have been the email from the colorist saying they wondered if I wanted to go even lighter because they were afraid the color I choose was too dark??? I said I would like the lightest copper possible based on the example I uploaded. The result was my hair went to DARK COPPER instead of light copper and even though the company offered me a free color because I didn't like how my hair turned out I have to strip this color out of my hair because I cannot use a lighter color as it currently is. Now I would like to say that the dark copper is a nice shade, and I've received a lot of compliments, but it is not what I wanted. I believe the colorist didn't include the right developer to lift my color more. The lady that used to do my hair used a higher developer. I know this for a fact because she told me and my color was much more vibrant/bright. She stopped doing hair which is why I decided to try this company.
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GESCHRIEBEN VON:
Jacquelyn T.
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Antwort unserer Experten
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