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GESCHRIEBEN VON:
Denise T.
13. September 2020
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TURNED MY HAIR PITCH BLACK - MY HAIR IS RUINED!!!!!!!
GESCHRIEBEN VON:
Denise T.
13. September 2020
MY hair was medium brown maybe a bit lighter. I answered the questions stating I wanted to be lighter with golden tones. My kit arrived and I used it last night I didn't even leave it on the entire time. The total kit was on for 11 minutes - MY HAIR IS SO BLACK - PITCH BLACK. it is now Sunday and I have to find someone who can fix it. This is going to damage my hair, cost a crap load of money to fix. BEWARE
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Laetitia C.
13. September 2020
|
Bof
GESCHRIEBEN VON:
Laetitia C.
13. September 2020
Très décevant. Cheveux abimés devenu sec couleur décevante ne brille pas 👎🏾👎🏾👎🏾
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Angela C.
13. September 2020
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Gray’s
GESCHRIEBEN VON:
Angela C.
13. September 2020
The color was perfect but it did not cover my gray’s.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
MIRKETA Z.
13. September 2020
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Custom Color Set
GESCHRIEBEN VON:
MIRKETA Z.
13. September 2020
I liked the quality of the color and how easy it was to mix and use. However, my roots turn out very dark (3 levels or more than my desired color) and I have to add some highlights around my face to soften the look.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Martine B.
13. September 2020
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Très mauvais
GESCHRIEBEN VON:
Martine B.
13. September 2020
Je suis insatisfaite de la couleur elle ne tient pas aux lavages. Et puis je ne comprends pas pourquoi vs renvoyez des produits tous les mois sans mon autorisation et vs ponctionnés directement sur le compte! C'est une pure ARNAQUE ! UNE ESCROQUERIE !
NE ME RENVOYEZ PLUS CES PRODUITS A L'AVENIR ! SVP!
MARTINE
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Samantha R.
13. September 2020
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Not even close to the correct color
GESCHRIEBEN VON:
Samantha R.
13. September 2020
It dyed my hair a almost black and even while using the color tint rinse it faded within a month to my normal hair color.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Candy S.
13. September 2020
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Way too brown
GESCHRIEBEN VON:
Candy S.
13. September 2020
Was looking more for red and got brown.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sarah T.
13. September 2020
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Not what I wanted or expected
GESCHRIEBEN VON:
Sarah T.
13. September 2020
This is not what I wanted or expected. I wanted a more deep violet/purple tone, instead I got a very deep auburn tone, it almost looks brown in certain lighting. Although it does reflect the red tones in direct sunlight. This is really not what I was wanting or hoping for. I am pretty disappointed right now 😞
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tammie L.
13. September 2020
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Lazy/ I wanted one step
GESCHRIEBEN VON:
Tammie L.
13. September 2020
I dislike colouring my hair very much. I was disappointed because it was two separate steps roots + ends. I (personally) need one step. I did not get the full effect of my colour because I only used the root bottle on my whole head. I however LOVED the colour for my roots. I was a bit scared to try the other because of how different the colour ratio looked (totally my fear & I didn't try) it was just me being unfamiliar. The price + shipping on top of it, is not something I want to commit to paying that much for. I usually buy store box dye, so quite a bit cheaper. I did love the colour that was mixed for my roots!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elma O.
12. September 2020
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Hair colour
GESCHRIEBEN VON:
Elma O.
12. September 2020
I got this colour ,and I thought that it would cover my grey and all of my hair I had a previous colour on my hair ,but it didn't colour all my hair it was great for my roots and grey aswell.i think it wasn't strong enough the colour as my hair is very thick aswell even if it it is short.but I continue with it and mabey it will be stronger next time I colour my hair as I say "my hair is very thick.i do like the colour but there isn't enough of it mabey or mabey its not that strong.dont quite know .love the colour tho.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Brianna D.
12. September 2020
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Not the color I asked for
GESCHRIEBEN VON:
Brianna D.
12. September 2020
I bought “light brown ash pearl” and I received more of a golden brown and it hardly lightened my hair. Plus, the smell is horrible.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Laura C.
12. September 2020
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Color did nothing for me.
GESCHRIEBEN VON:
Laura C.
12. September 2020
I filled out the details saying I wanted to lighten my hair, sent a photo, followed the instructions, what I got was pretty much no change in hair color at all. If anything, there was a slight strawberry tint and it is darker. 100% not what I asked for. Right now I’m not sure I should even try again.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Veronica B.
12. September 2020
|
BAAD
GESCHRIEBEN VON:
Veronica B.
12. September 2020
bad color dont want it cancel
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Françoise E.
12. September 2020
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Déception
GESCHRIEBEN VON:
Françoise E.
12. September 2020
La coloration mà abîmer les cheveux
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
V H.
12. September 2020
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Dark Blonde Not :(
GESCHRIEBEN VON:
V H.
12. September 2020
So not happy with my hair color at all custom color was suppose to be a dark blonde...no blonde at all came out a horrible light blah brown. Didn’t want to go to a hair salon during Covid now I don’t know what to do to fix it. Highly don’t recommend at all worst experience ever.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Patricia A.
12. September 2020
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Coloring
GESCHRIEBEN VON:
Patricia A.
12. September 2020
I did not like how dark the result was.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
agnes C.
10. September 2020
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pas adapté
GESCHRIEBEN VON:
agnes C.
10. September 2020
Bien que j'ai suivi vos instructions (uniquement racines) mes racines restent plus foncées que mes longueurs.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Eileen B.
10. September 2020
|
Color
GESCHRIEBEN VON:
Eileen B.
10. September 2020
color was a bit mousey brown this time and dried my hair out pretty bad.
The first two colors were amazing
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Renee H.
10. September 2020
|
Color
GESCHRIEBEN VON:
Renee H.
10. September 2020
Terrible, turned my hair brassy every time, even after emailing and having them change it.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa H.
10. September 2020
|
Awful
GESCHRIEBEN VON:
Lisa H.
10. September 2020
Color was wrong, gray hairs afterwards and other hair was two different tones!
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
ANNE S.
10. September 2020
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Turned my ash blonde hair RED! Good customer service.
GESCHRIEBEN VON:
ANNE S.
10. September 2020
Requested ash or cool toned blonde and it made my hair strawberry colored! Called customer support and they sent me a correction kit at no charge, saying that I must process "warm". The new kit just maintained the red tone and didn't help. After two tries, I'm done, Always been an ash or cool toned medium blonde & in my experience they cannot provide a product for that color. Customer service is good. The color set is easy to use & the tools are nice. I would only use eSalon if you are a brunette or warm toned blonde.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Donna P.
10. September 2020
|
Dialing in Color
GESCHRIEBEN VON:
Donna P.
10. September 2020
I am still trying to get the color I want without the brassy tones. Esalon has been very kind and helpful, but still working on the color I have had in the past with other salons.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tara C.
10. September 2020
|
Takes forever to ship
GESCHRIEBEN VON:
Tara C.
10. September 2020
I'm still waiting for this product it's been a long time . . . And I'm getting a lot of grey hair lol
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa B.
10. September 2020
|
Too Red
GESCHRIEBEN VON:
Lisa B.
10. September 2020
I am wanting a blond color.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Karen L.
10. September 2020
|
Mixed Up
GESCHRIEBEN VON:
Karen L.
10. September 2020
I find that the color doesn't take on my hair. There are patches of lighter tones on my head
In patches
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elisa A.
10. September 2020
|
Not quite but
GESCHRIEBEN VON:
Elisa A.
10. September 2020
Easy instructions to follow. The outcome after using the color was that the roots didn't blend well with the bottom. Bottom color is too light and red for what I was hoping for. But the Greys were covered which was a priority.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Katie D.
10. September 2020
|
Not Covered
GESCHRIEBEN VON:
Katie D.
10. September 2020
Most of my grays did not get colored. I followed the directions.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Janette H.
10. September 2020
|
Didn't work for my hair
GESCHRIEBEN VON:
Janette H.
10. September 2020
Even though I followed the instructions perfectly, my hair ended up being the exact same colour it was before. My hair also has a frizzy and dry texture now. I'm willing to try the product again, but I was highly disapointed with the results.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Eve H.
10. September 2020
|
My instructions were not followed.
GESCHRIEBEN VON:
Eve H.
10. September 2020
My initial color was too brown, I canceled my account and was told I'd receive a free shipment if I wanted to try and explain to my "colorist" what it was I was looking for in contrast to what I received. I'm a redhead with just a touch of brown for a slight auburny copper look. I wanted the rich coppery light auburn. The first shipment was equal parts brown and mahogany with a touch of red. NOPE! I took you up on your free offer and requested a touch of brown, no mahogany, and more coppery red. This time it was mostly brown. Period. I'm done.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
lauren K.
10. September 2020
|
Waste of money
GESCHRIEBEN VON:
lauren K.
10. September 2020
Color lasts about 3 washes. Customer service is worse than terrible. Do not buy
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tamara C.
9. September 2020
|
Roots and old growth very different
GESCHRIEBEN VON:
Tamara C.
9. September 2020
My old growth had faded. This is very common with hair tones that have red. So when I followed the directions I ended up with roots that had a dark rich color and a head full of brassy, washed out color. I am very disappointed. I needed to pull the color through all of my hair (before showering). The instructions did not tell me to do that this time.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tasha L.
9. September 2020
|
Unsatisfied
GESCHRIEBEN VON:
Tasha L.
9. September 2020
The first shipment, I was very happy with. However, this time is different. I noticed immediately that my hair was very dry after the treatment and I am continuing to have major breakage no matter what I do.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Karen L.
9. September 2020
|
Nice colour
GESCHRIEBEN VON:
Karen L.
9. September 2020
The colour is lovely but the grey coverage is pretty disappointing, only persevering because its cheaper than a hairdresser
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Joan R.
9. September 2020
|
Very disappointed
GESCHRIEBEN VON:
Joan R.
9. September 2020
I received my "specialized" hair color and a few days later, i followed the directions to a T and yet all of my grey hair is back and only about 2 weeks later. I'm very disappointed in this product and will never order it again.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Samantha B.
9. September 2020
|
Can't seem to get the product on time
GESCHRIEBEN VON:
Samantha B.
9. September 2020
The package seems to take forever. I backed up my order by a week with the hope that it would get here sooner, but no luck.
Was supposed to have my own colorist, yet I've tried to reach out several times and the only time I will get a response from her is the email asking if I want to add more products to my order. Not great, honestly.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melaine P.
9. September 2020
|
Bright orange
GESCHRIEBEN VON:
Melaine P.
9. September 2020
Total nightmare. Turned dark blond hair bright orange. Followed instructions to a T.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Danielle Y.
9. September 2020
|
Roots turned out much lighter than the rest of my hair
GESCHRIEBEN VON:
Danielle Y.
9. September 2020
Please cancel my subscription. I had specifically requested guidance to avoid this issue.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alla V.
8. September 2020
|
totaly different than first time
GESCHRIEBEN VON:
Alla V.
8. September 2020
I am very unhappy with color this time. First time was excellent . I was very very happy and was looking forward to get next one. the second time i am very disappointing. Color is different. Instead of black my hair and my scalp ugly brown.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mara R.
8. September 2020
|
need colorist to respond please
GESCHRIEBEN VON:
Mara R.
8. September 2020
I have made a request for some changes and have not heard back from the colorist yet.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Trinh N.
8. September 2020
|
Gray hairs
GESCHRIEBEN VON:
Trinh N.
8. September 2020
Didn’t covered gray hairs very well
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Xochitl B.
8. September 2020
|
Not working with roots
GESCHRIEBEN VON:
Xochitl B.
8. September 2020
Since last week my roots have started to show I dyed it less than 2 weeks ago, I love how it leaves the rest of my hair but it’s pointless is my roots don’t hold the color, very disappointing 😞
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kasi C.
8. September 2020
|
Way too dark...again!
GESCHRIEBEN VON:
Kasi C.
8. September 2020
The first order I received was great. It turned out beautifully! Since then, I have had two orders in which both have been too dark. The last one was dark and when I explained this to my colorist she claimed it was the same mix, so she said she would alter it a bit to make it lighter this time. Well, this time it is so freaking dark that I am do mad! I think I am going to cancel and find another company to get my haircolor from.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jamie O.
8. September 2020
|
Haven’t tried. Need new color formula
GESCHRIEBEN VON:
Jamie O.
8. September 2020
My colorist back home gave me his formula for my hair. Can I send to you. If not I need to cancel my orders. Thanks
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melissa A.
7. September 2020
|
Ugly color
GESCHRIEBEN VON:
Melissa A.
7. September 2020
Hated the color. Too orange 🤮. When applied to hair, colors are not at all the color as designated by the color chart. Will never purchase from here again. Unfortunately they got me for one more order that I’m just going to throw in the garbage once I receive.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ana G.
7. September 2020
|
Violet color
GESCHRIEBEN VON:
Ana G.
7. September 2020
The color was okay at first it didn’t last much but I’d rather go lighter next time just want to wait a bit more till it washes away. It did also sting a lot more this time when I put it on I don’t know why but it was stinging as I had the product on taking its course. But I will most certainly try a different color next time.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
kimberly S.
7. September 2020
|
Not happy
GESCHRIEBEN VON:
kimberly S.
7. September 2020
My grey hair is still there. Followed instructions exactly. Totally dissatisfied. How can I cancel my subscription!!!!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alicia H.
7. September 2020
|
Not the pictured color
GESCHRIEBEN VON:
Alicia H.
7. September 2020
I asked for light golden brown. My hair now looks like dark chocolate. It did cover grays and is soft. Way too dark, no visible gold at all.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennine O.
7. September 2020
|
Awful
GESCHRIEBEN VON:
Jennine O.
7. September 2020
So this is my 2nd attempt to get a blonde color. It is not blonde at all I'm livid & I'm done with this company
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Janet M.
7. September 2020
|
grey was back in a couple of days
GESCHRIEBEN VON:
Janet M.
7. September 2020
I colored my hair and a couple of days later the root of my hair was grey again at the front of my hairline. I had the color most concentrated in that area too. I want to cancel my subscription. Not worth it!! I wish I could get my money back!
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melissa M.
7. September 2020
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It's nice...
GESCHRIEBEN VON:
Melissa M.
7. September 2020
It's nice, but not amazing.
I liked the little details of the package. It was missing the shampoo and conditioner. Color was, underwhelming
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Theresa H.
7. September 2020
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Adjust my upcoming color to be shipped on September 10th.
GESCHRIEBEN VON:
Theresa H.
7. September 2020
My last color was too Brassy/orangish. Please adjust my upcoming order.
Thank you,
Theresa Holland
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
kathy G.
6. September 2020
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Mauvaise couleur
GESCHRIEBEN VON:
kathy G.
6. September 2020
Bonjour, le packaging est top mais j'étais blonde doré tout ce que déteste et j'ai fait une réaction au produit
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amandine A.
6. September 2020
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Coloration
GESCHRIEBEN VON:
Amandine A.
6. September 2020
Après plusieurs réajustement je suis plutôt satisfaite meme si la Couvrance et la tenue n est pas top
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Karen B.
6. September 2020
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Not as ordered
GESCHRIEBEN VON:
Karen B.
6. September 2020
When I spoke to the representative by telephone before my last shipment, I stressed very strongly that my previous color was too brown and needed a lot more copper. My hair color is medium copper red. The results after coloring my hair with the last shipment of color was brown with barely a touch of red. Not happy with the hair color at all! You're going to have to improve significantly for me to remain in the program. I do not want a shipment this month. I went to my hairdresser and had my hair colored last week so I could look at myself and feel like I looked nice due to the erroneous color and some fading.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sandra J.
6. September 2020
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Doesn't cover grays
GESCHRIEBEN VON:
Sandra J.
6. September 2020
The gray coverage is not great. It doesn't last long and doesn't cover all.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle E.
6. September 2020
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Very dissatisfied and disappointed
GESCHRIEBEN VON:
Michelle E.
6. September 2020
I was really excited to receive my color kit. When ordering it I was asked about specifics and I specifically said I did not want a color that would make my hair yellow or brassy looking. . Sadly the color sent did leave my hair brassy and is a Ridiculous, unnatural shade . I was embarrassed to be out in the sunlight and will more than likely have to wear a hat until this mess grows out. Can not recommend your product.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
michelle E.
6. September 2020
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Color a bit too golden.
GESCHRIEBEN VON:
michelle E.
6. September 2020
I ‘m ok with the color but.... not happy, I know you adjusted it to make it softer but I think you have added golden color and I think it needs to be more reddish brown.?.
The roots seem to have picked up golden highlights.
Can you fix that and add more red auburn shades?
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GESCHRIEBEN VON:
Christine T.
5. September 2020
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Same colour as last one
GESCHRIEBEN VON:
Christine T.
5. September 2020
Hi team. After requesting a light brown and submitting new photos, I was disappointed to see that after dying my roots, it came out the same dark brown as my previous orders. Depending how it washes out, I may have to visit the salon again and pay lots of money to get the lighter root in again :( can you please review the picture sent and let me know if I can provide another one to get the light brown needles? Also, do you know if I even apply
It now, would it wash out this dark brown?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nicky R.
5. September 2020
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Colour
GESCHRIEBEN VON:
Nicky R.
5. September 2020
Didn’t change my colour at all
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sara R.
5. September 2020
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Disaster
GESCHRIEBEN VON:
Sara R.
5. September 2020
I’m so angry right now, the root colour I received is wonderful a lovely copper tone although much darker than the advertised dark blonde copper I was being sent. My mid lengths and ends have turned a dark blonde green- no copper at all. I’m in tears.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Julie H.
5. September 2020
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Not happy
GESCHRIEBEN VON:
Julie H.
5. September 2020
I didn't get the desired color I was looking for.
It arrived neatly package, I followed all the directions. Not sure I will order it again
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lyndsey B.
4. September 2020
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Turned ginger and dried out hair
GESCHRIEBEN VON:
Lyndsey B.
4. September 2020
Worst hair dye I've ever purchased. The colour was nothing like I ordered. When I reported this the company was useless and resent the order😡
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kimberlin A.
4. September 2020
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Last 2 colors did not cover greys
GESCHRIEBEN VON:
Kimberlin A.
4. September 2020
Not at all satisfied with color. Within 2 days my greys at root were showing & I followed instructions correctly.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jo-Anna A.
4. September 2020
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Colour still not right
GESCHRIEBEN VON:
Jo-Anna A.
4. September 2020
Still not the colour I thought I was getting. Grey coverage doesn’t last beyond a couple washings, I have very little grey hair and I’m not a frequent hair washer. Plus shipping took over a month. Definitely not worth the money when I can go to the local beauty supply outlet and get the colour I want, with good grey coverage at a fraction of the cost. And get it the same day I order it.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elaine W.
4. September 2020
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Unhappy
GESCHRIEBEN VON:
Elaine W.
4. September 2020
I was not happy with the color because it didn't cover the gray very well and also the color was too light.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Karen B.
4. September 2020
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Faded and washed out within a week!
GESCHRIEBEN VON:
Karen B.
4. September 2020
I am not happy with my purchase. I have long thick hair, so I used two containers and saturated my hair from root to tip. I waited the allotted amount of time and rinsed it out. It looked decent when I blow dried it, covered the few gray hairs around my ear really well. Within a week it had completely faded out to a dull flat color. I am not impressed! I would have gotten better results with a box color from the drugstore.
Side note, I know what I'm doing, I grew up in a salon, so it wasn't me, it was the product.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Shelly H.
4. September 2020
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Very disappointed
GESCHRIEBEN VON:
Shelly H.
4. September 2020
I did everything just like it said and the top of my head went blue and from about my ears to my neck was macaroni and cheese orange. It was awful!! The next month they said they adjusted my formula and I trusted them. Big mistake!! It happened again only worse than before. I will never spend my money on this again. Sorry esalon. F-
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kira M.
4. September 2020
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Not enough gray coverage
GESCHRIEBEN VON:
Kira M.
4. September 2020
My formula was recently change to go lighter so the order was only for root application. And the results were not good. The root coverage for gray did not work at all. After just a few days gray is showing again.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rachel C.
4. September 2020
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Fried my ends
GESCHRIEBEN VON:
Rachel C.
4. September 2020
I was really excited to use this because of been using box color for years with mixed results. I expected this to be a safer better alternative. The instructions were fairly easy to understand and I followed them to a T. That was a week ago. I've noticed since then my hair has been frizzier than normal. Upon closer inspection, my ends are FRIED. Badly. I had a trim not long before and now I'm going to have to go back which is disheartening because I'm trying to grow out my hair and I invest a lot of time and money to make it healthy. I'm not sure I'll continue with this color as I can't keep frying my hair every 8 weeks.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
HIEN L.
4. September 2020
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trop foncé à mon avis
GESCHRIEBEN VON:
HIEN L.
4. September 2020
bonjour Amélie, la couleur est trop foncé pour moi, svp je voudrai une couleur moins foncé , une couleur qui vire vers ma couleur naturelle de naissance est châtain , et j'ai fait une erreur est de colorer en châtain foncé .
Je voudrai vraiment une couleur moins foncé .
Merci de me donner des conseils .
Hien
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cindy D.
4. September 2020
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Did not color gray don’t have much just on sides by ear
GESCHRIEBEN VON:
Cindy D.
4. September 2020
Did not cover hray
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Brenda J.
4. September 2020
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It's Okay
GESCHRIEBEN VON:
Brenda J.
4. September 2020
I'm not in love with the color yet, but I don't hate it either. It's just okay!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Donna R.
4. September 2020
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Pretty Color- Developer too strong
GESCHRIEBEN VON:
Donna R.
4. September 2020
I was unhappy with the dryness and uneven color. A credit has posted so I will adjust the developer and try one more time.
My first experience was not as I had hoped. They sent me a 30 developer for a color lift of about 2 shades so it dired out my hair horrible. The color smell was awful, amonia that made my eyes tear up. There was not enough color to cover my root and mid-length sections so it was a bit spotty where I ran out of color. The end refresher was nice, but agian the 30 developer was included. I should have used my better judgement but contated customer service before coloring as I was afraid of hot roots with such a strong developer. I was assured there is no bleach so no fear of hot roots, welll... they were wrong. I hope that updating my mix will help and they gave me a credit so I will try 1 more time. Otherwise, I will just cancel and try someone else.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cynthia B.
4. September 2020
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Edges still are gray!
GESCHRIEBEN VON:
Cynthia B.
4. September 2020
I’ve used this product three times and it doesn’t color my edges well! The grays are still visible around my hairline! I’m still using the product hoping for a better result!
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer P.
4. September 2020
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Too much red
GESCHRIEBEN VON:
Jennifer P.
4. September 2020
My hair is picking up too much red tones, I asked for adjustments but it did not work
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cahh G.
4. September 2020
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Very dry after coloring
GESCHRIEBEN VON:
Cahh G.
4. September 2020
I did not like the feeling of my hair at all. It only feels like it when I use cheap products
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lori M.
4. September 2020
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heavy chemical smell
GESCHRIEBEN VON:
Lori M.
4. September 2020
I finally tried the color I ordered. It had a horrible harsh chemical smell, burned my head and my eyes and my hair turned out black. I want to cancel this subscription, immediately!
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Dee L.
4. September 2020
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Turned my roots shiny orangey brown
GESCHRIEBEN VON:
Dee L.
4. September 2020
I ordered a very dark brown with what appeared to be deep purple undertones. Like, almost black with a purple tint - which matched my existing color. My natural color (six months of roots, holla) is dark blonde/light brown. My roots are now a bright brassy reddish/orangeish light brown. I have really pale skin and this color is just awful on me. Pros: it did cover my greys entirely. Shampoo/conditioner have a Pleasant smell. Instructions were very clearly written & two pairs of gloves was nice.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Virginia L.
4. September 2020
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No me agradó
GESCHRIEBEN VON:
Virginia L.
4. September 2020
El color muy bien trae todo lo que se necesita, pero aún que seguí las instrucciones al pie de la letra el pelo me quedó muy áspero y sin brillo por esta razón no me gustó ya que me he puesto aceite y me lo he dejado un rato antes de bañarme para ver si se suaviza un poco pero sigue igual y siempre había sido sedoso
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Karen L.
3. September 2020
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Dull and off color
GESCHRIEBEN VON:
Karen L.
3. September 2020
My color turned out very dull looking. Sorry I used this. It’s semi permanent, I hope it washes out. I contacted support on Sunday, it’s Tuesday and I haven’t heard back.
Two stars, the packaging was nice. Easy instructions.
Update: Still no help fixing my color. I tried email and online chat, someone was supposed to get back with me, but they haven’t. No one should have to live with bad color. I am very disappointed with this service.
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GESCHRIEBEN VON:
Shannon M.
3. September 2020
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My oder never came
GESCHRIEBEN VON:
Shannon M.
3. September 2020
the customer service link is failing. No way to resolve.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lori T.
3. September 2020
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2nd shipment not as great.
GESCHRIEBEN VON:
Lori T.
3. September 2020
I wasn't that crazy about the color this time.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tina G.
3. September 2020
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Can’t get the colour right!!!
GESCHRIEBEN VON:
Tina G.
3. September 2020
I asked the colourist to adjust my colour to make my grey dye better as was being turned a sort of beige and fading really quickly. They sent me a message telling me that they had made the change and that my colour would be darker. I immediately replied exclaiming that I did not want darker hair (I have spent over £400 trying to get my black box dye bleached and lightened to a more manageable colour now I have a lot more grey) and got a reply saying they had made the changes and the colour would be deeper. Well, you guessed it. I am back to pretty much black hair. Really disappointed again. Thought we were on the up after my initial teething difficulties. It just doesn’t seem to cover my grey well at all. I will be cancelling my future orders.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stacy
3. September 2020
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HAIR LOSS IN CLUMPS
GESCHRIEBEN VON:
Stacy
3. September 2020
This is happening to women of all ages, with or without grey coverage. You say do an allergy test, well there wasn't any redness, no itching, no swelling, nor bumps. How are you supposed to test hair loss if that initial patch did not immediately fall out? The comments state by the second and third order they realized it was your product! CLUMPS OF HAIR WE ALL SAY! This is horrific what you are continuing to do to people! Stop selling this base formula that your representative just told me is in every product. This is life changing and you are promoting it.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica B.
3. September 2020
|
it faded some
GESCHRIEBEN VON:
Jessica B.
3. September 2020
i enjoyed the color within 2 washes it has faded some
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Linda A.
3. September 2020
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Not happy
GESCHRIEBEN VON:
Linda A.
3. September 2020
I've been dyeing my own hair for several years. Hoping this would provide good coverage & some depth. Color did not last & left my hair feeling brittle, which is the reason to cancel my subscription. Forgot to cancel earlier until I received this second kit or I would have canceled sooner.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Linda S.
3. September 2020
|
Call to cancel plan!
GESCHRIEBEN VON:
Linda S.
3. September 2020
I decided not to color my hair after lock down in March, I'm going gray! I chose the turn off my plan on the site named in my confirmation email, I did this 3 times assuming that it would happen. Needless to say, after 3 unwanted shipments, it didn't. I called the customer service phone number and was told that they have no record of my cancelling my plan, they have a 30 day cancellation policy, and I can only get a refund for 1 shipment - the one I received yesterday. Be sure to call 1-866-550-2424 if you want to cancel. Do not rely on the prompts on your email.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Travis W.
3. September 2020
|
Not worth it
GESCHRIEBEN VON:
Travis W.
3. September 2020
Messed up my previous hair color and afyer 3x still haven't got it right yet. Ill do better on my own.
1 von 2 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amber I.
3. September 2020
|
Honest Review
GESCHRIEBEN VON:
Amber I.
3. September 2020
I had highlights that had grown out, wanted to just get to one color and not have harsh roots. The color turned out great. However, my hair felt dry and damaged once I rinsed everything. I used the contents of the kit as directed. I ended up doing a few moisturizing treatments.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Evette T.
3. September 2020
|
Dull
GESCHRIEBEN VON:
Evette T.
3. September 2020
My hair color is very dull looking. I keep thinking with each color treatment it will get better, but it does not. I think I may discontinue my subscription.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle H.
3. September 2020
|
Not happy
GESCHRIEBEN VON:
Michelle H.
3. September 2020
Did all I was meant to do even sent in photos and was reluctant to colour my hair as I had previously had the ends bleached so contacted stylist and asked again if it would be ok was assured all would be well so now I have purple roots and brown ends 👍🏻
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Pascale M.
2. September 2020
|
mauvaise couleur
GESCHRIEBEN VON:
Pascale M.
2. September 2020
Bonjour, la couleur que j'ai reçu n'est toujours pas la bonne , encore trop foncée à mon goût ..
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Felicia B.
2. September 2020
|
not like it was
GESCHRIEBEN VON:
Felicia B.
2. September 2020
Packaging looked normal however developer was everywhere
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mandy K.
2. September 2020
|
Coverage
GESCHRIEBEN VON:
Mandy K.
2. September 2020
I did everything as instructed. My grays around my face didn’t fully cover and I feel this permanent application is fading way faster than what I previously purchased from Sally’s.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kyla K.
2. September 2020
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Can’t review what never arrives
GESCHRIEBEN VON:
Kyla K.
2. September 2020
Over half of my orders don’t arrive. I can’t review the product because I haven’t received it. What yo do?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Wendy A.
2. September 2020
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Opinion first time use
GESCHRIEBEN VON:
Wendy A.
2. September 2020
This was the first time I used eSalon color. Smell is stronger than other in home coloring. Thought it was strange that you leave color on roots for typical time but only 5 mins for remaining hair. Hair feels good after coloring however after only two weeks post coloring gray is showing through. Color was a good color but wanted to go a little lighter. I don’t find that coverage is better than what you can get in the store for the cost. Based on this I will not continue to purchase
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Teresa C.
2. September 2020
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Color
GESCHRIEBEN VON:
Teresa C.
2. September 2020
El color no me complacio del todo pues lo hubiera deseado mas clarito o con destellos dorados... Veremos como va cuando me lo siga lavando. Por lo demas el metodo es claro y completo. A ver cuanto dura sin que salgan las raices y canas. Gracisas!
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carolyn E.
2. September 2020
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it went from 5 to 1 star
GESCHRIEBEN VON:
Carolyn E.
2. September 2020
First time needed an adjustment, second time was perfect cover for my gray third time it didn’t cover anything. I was so disappointed with the whole thing. As you all know coloring takes a big chunk out of your day. I had to buy some root color in a can. I emailed and never received an answer.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Phyllis B.
2. September 2020
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My mistake, I asked for a darker shade but it's too dark and too red.
GESCHRIEBEN VON:
Phyllis B.
2. September 2020
, I asked for a darker shade but it's too dark and too red.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica K.
1. September 2020
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Ruined my hair.
GESCHRIEBEN VON:
Jessica K.
1. September 2020
It was terrible experience and I really complain about hair colour but this, this crap destroyed my hair and gave med a reaction to the scalp that until today 3 months later still need treatment.
And it Coast me about 300 euro to fix the colour at a salong.
I'm no newbie in homecolor, I been doing it for 20 + years. Buth this, the smell so strong I toth I put pure ammoniak in my hair, hade to stand outside. And the colour that should been light brown aubergine was som blackish mess awful color
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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