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GESCHRIEBEN VON:
Isabelle M.
27. April 2020
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Un peu déçue...
GESCHRIEBEN VON:
Isabelle M.
27. April 2020
Bonjour, J'ai fait la couleur reçue,assez tard. Ceci dit, je pensais avoir la teinte que je désirais, mais celle ci est beaucoup trop marron, j'aurais préféré qu'elle soit un peu plus cuivré, voir légèrement rouge...je me contenterais de celle là pour le moment...
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Peter S.
27. April 2020
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Easy to apply but colour wasn't what I asked for....
GESCHRIEBEN VON:
Peter S.
27. April 2020
The process of applying was a breeze and the kit contains everything you need to colour your hair. Sadly I asked for a cool/neutral shade of brown with no red or golden tones. The result is extremely red/golden so it's not what I asked for. My hair feels pretty healthy and the colour is vibrant but it's much warmer than I asked for. Great service but not really thrilled with the end result.
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Susan M.
27. April 2020
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Did not Cover Gray roots at all!
GESCHRIEBEN VON:
Susan M.
27. April 2020
I was excited to try this custom hair color at home since not being able to get to my hairdresser. Product arrived with easy to follow directions, but the gray coverage was terrible, did not cover at all. I specified in my profile that I had hard to cover grays, Very dissappointed with this product.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Pamela P.
27. April 2020
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Wrong Color
GESCHRIEBEN VON:
Pamela P.
27. April 2020
I ordered a light brown ash color. What I got was a medium cinnamon brown. The results I got were nice, but not what I wanted. I have been able to achieve the ash brown I was going for more successfully with drugstore box color. The fact that I can't look at a color chart after ordering makes me think that the stylist formulate the color how they want to and not to the liking of the client.
The kit was nice though. I do feel I got most of the items I needed in order to color my hair with minimal mess and full coverage.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
véronique R.
27. April 2020
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Pas contente
GESCHRIEBEN VON:
véronique R.
27. April 2020
Pas contente, je commande une couleur, je laisse des informations et je reçois pour la deuxième fois un kit pour racines.
Je pensais mettre trompée la première fois mais il semble que non.
Soyez plus précis car 2 achats pour rien...
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maria M.
27. April 2020
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Made my hair way darker!!
GESCHRIEBEN VON:
Maria M.
27. April 2020
I had been a beautiful redhead for 20 years. This color turned my roots/hair way darker. My original photos showed how ginger/Irish/copper red I was, now it's a full dark Auburn/ almost brown color. To say I'm disappointed is an understatement.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth G.
27. April 2020
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Orange!
GESCHRIEBEN VON:
Elizabeth G.
27. April 2020
Turned my blonde hair orange! I asked for purple undertones, so I'm not sure what happened. Planning on cancelling.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Martha K.
27. April 2020
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Did not cover gray
GESCHRIEBEN VON:
Martha K.
27. April 2020
I used the eSalon hair color on my gray roots following all instructions and the suggested time needed to cover and match hair color. The temples did not color and a few areas on front top of head did not take the color. Not sure what happened since my gray roots were totally saturated with dye and I let it sit for the whole time. I gave it a 3 star rating bc the color IS nice -just disappointed w the poor coverage.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
María H.
27. April 2020
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Color bien, cobertura canas muy mal
GESCHRIEBEN VON:
María H.
27. April 2020
El color era el justo pero apenas me cubrió las canas, así que o arreglan ese tema o no vuelvo a pedirlo ni loca. Si llamáis al número de atención al cliente te cobran un pastón.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Robin S.
27. April 2020
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3 x not a charm
GESCHRIEBEN VON:
Robin S.
27. April 2020
I wrote to e salon to not send my color. They said I would get an email when shipped which I didn't. They said it would be delayed I get that. So I told them to cancel order because last 2 orders to brown and this one lighter but still brown I did not want gold. When I called to cancel they said it was shipped.I said I did not get an email. They said to send back but I have to pay shipping. I do better on my own although I had to bleach the to get last color out.It is 7 hours later still have not been notified it shipped . If it was shipped this morning it would of been scanned. I was asked to understand why it was late. But I guess customers do not get the exceptions the business is asking of me.
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Martine L.
27. April 2020
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Color set
GESCHRIEBEN VON:
Martine L.
27. April 2020
Explications claires, un coup à prendre pour l arrière ! Vu la vidéo plus tard...
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Deborah K.
27. April 2020
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Much Lighter than expected
GESCHRIEBEN VON:
Deborah K.
27. April 2020
I requested darkest brown (my hair is nearly black) and the roots are orange-tinged. Not at all what was requested in spite of following instructions to a T. Also, the color really stained our shower walls, an experience I have NEVER had with other commercial coloring kits.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amy B.
27. April 2020
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Did not cover gray even with doubling the time
GESCHRIEBEN VON:
Amy B.
27. April 2020
I liked the color much better. It did NOT cover the gray. After checking it throughout the process I added an additional 40 minutes Which means it took over an hour to process . This does not seem normal. The hairdresser does not take near this time. I have ordered again and am hoping you can change the formula.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christina H.
27. April 2020
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Dries Hair
GESCHRIEBEN VON:
Christina H.
27. April 2020
Terrible, my hair is long and luxuriously naturally soft. But after hair coloring is dry and knotting up terribly. And if that's not bad enough the hair dye was supposed to be medium brown not completely dark almost black!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lesley D.
27. April 2020
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Color lighter than expected
GESCHRIEBEN VON:
Lesley D.
27. April 2020
The color that I wanted for my roots was too light. A little disappointed as I love this product normally.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rosaritta M.
27. April 2020
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Custom Color
GESCHRIEBEN VON:
Rosaritta M.
27. April 2020
Did not receive the True Results I Expected. Will Need To Adjust My Color At This Time.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amy H.
27. April 2020
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Gray coverage
GESCHRIEBEN VON:
Amy H.
27. April 2020
Wishing for better gray coverage
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Patricia B
27. April 2020
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Did not cover my gray
GESCHRIEBEN VON:
Patricia B
27. April 2020
The color was a very good match. However, in 2 days all of my gray roots showed through
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stephanie S.
27. April 2020
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Wrong color was made.
GESCHRIEBEN VON:
Stephanie S.
27. April 2020
I had high hopes from reading the reviews for this site. I selected my color and another color in the same color wheel but slightly less bright to have a color made in between the two. I’m naturally blonde, virgin hair and wanted strawberry blonde. My shipment came in....stoked about it. I painted the color in as per the instructions making small sections (not my first color rodeo by any means), full coverage. The color was starting to turn a red wine/merlot color on my hair. I had already started so there wasn’t any back tracking from there, I had to finish. Final color was a light brown with a slight old penny copper tint in the light. Nothing even close to what I ordered! Not even in the same color wheel! I called the next morning and stated my dilemma to a colorist and she asked for me to upload pictures of the color so that they may fix the color, or that I could buy clarifying shampoo and gradually wash the color out. I was disappointed with this response. However, I uploaded pictures on 04/21, same day I spoke to colorist, and have yet to hear anything in response on how to fix my color.
Save yourself the money and go to a professional where you can verbally speak your concerns and have an immediate response. Extremely disappointed with this product and service. I had a private appointment and fixed my hair to a natural red/ginger color. I’m completely happy with those results, but now I have to have my hair gradually bleached to achieve the strawberry blonde I paid for on eSalon. I never should have purchased this product, nor have I even received an email asking if I would like a refund.
A week is too long to wait for a response for women who love their hair and have yet to receive any correspondence.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stacey B.
27. April 2020
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Gray roots
GESCHRIEBEN VON:
Stacey B.
27. April 2020
The color was a nice Shaw but even following the instructions & starting at roots, leaving it on for 40 minutes- there’s a light streak down my part
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Donna W.
27. April 2020
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as they can take on a muddy/greenish cast due to how light they are. You would n
GESCHRIEBEN VON:
Donna W.
27. April 2020
I'm not paying just to have my roots done! That's all I was sent and was told to go back to the salon for my highlights and low lights... I will, and I'll have my roots done there too! Thanks for a complete waste of my time and money! I won't even try your product now, your advertising is sketchy as to what the product can do and your customer service is the worst! Cancel my subscription! NOW!
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kayle M.
27. April 2020
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Not what I expected
GESCHRIEBEN VON:
Kayle M.
27. April 2020
Was expecting a light brown with a red tint. Just looks ugly red and did not lighten the brown at all. Hair is extremely dry and crunchy too
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Madison B.
27. April 2020
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Disappointed
GESCHRIEBEN VON:
Madison B.
27. April 2020
I was really excited to try an at home salon color experience. My custom color was supposed to be a light intense copper. Sadly it came out very dark and almost a soft brown auburn, which is more my natural color. I also reccomend several hair masks afterwards, as my curls feel rather damaged now, especially closer to my roots which is where they were once the healthiest. I was offered a new free kit, however I declined.
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Patti L.
27. April 2020
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Wish it covered gray better
GESCHRIEBEN VON:
Patti L.
27. April 2020
I told them I have resistant gray hair. It did a poor job of covering, where my hair naturally parts was especially bad. Cheaper store brands did a better job. Color was a little light. I know I'm a level 5, but don't know what brand my stylist uses. On the positive side, the kit comes with 2 pairs of gloves, application brush, stain remover and stain preventer.
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
delphine T.
27. April 2020
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couleur pas assez blond
GESCHRIEBEN VON:
delphine T.
27. April 2020
la couleur n'est pas ce que j'escomptais ; je voulais des mèches dorées .De plus beaucoup trop de délai entre le moment de la commande et la livraison . Celle-ci a été passée le 31/03 , expédiée le 13/04 pour être livrée le 27/04. Ce n'est pas un problème suite aux fortes demandes dû au covid car une amie qui a commandé( grâce à mon conseil) , beaucoup de jours après moi a reçu sa commande hier comme moi.
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melissa T.
27. April 2020
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Not customized, roots only
GESCHRIEBEN VON:
Melissa T.
27. April 2020
I was sent a kit for roots only. I need color for all of my hair as it is usually medium brown and I color it copper/red. Most of the red has faded. I was sent a "custom" medium brown that is apparently not red at all. I'm not willing to try and ruin my hair. I was never able to get in touch with a stylist and finding a way to return/get your money back is confusing and time consuming. No thanks.
Update: I was sent a form email response telling me to do a strand test, even when my feedback was that I do not have enough color and do not want brown in my color (the color wheel in the instructions provided shows WAY more brown than I wanted). My request for a refund has been ignored. My questions about why I was sent a color with so much brown when I asked for red and why the kit is roots only are still unanswered.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Krystin M.
26. April 2020
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Hair color
GESCHRIEBEN VON:
Krystin M.
26. April 2020
I want to give this more stars! I plan to continue using this hate color system but I still haven't found the right color. So it's frustrating. Plus it can be difficult to wash the color out after I dye it. It almost makes my hair feel like I'm trying to wash out was from my hair.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tonia A.
26. April 2020
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Color faded
GESCHRIEBEN VON:
Tonia A.
26. April 2020
The color faded very fast.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth T.
26. April 2020
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Very disappointing
GESCHRIEBEN VON:
Elizabeth T.
26. April 2020
My hair went from blonde to dull gray color but my roots are a little light strawberry blonde. Horrible. My husband looked at me and says your hair is gray all over.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Andrea T.
26. April 2020
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Only 2 weeks of gray coverage
GESCHRIEBEN VON:
Andrea T.
26. April 2020
Disappointed in the gray coverage. 2 weeks after, there is significant gray and the color fades within 10 days. I have tried the tint rinse... it does nothing for my hair.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa S
26. April 2020
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Gray coverage
GESCHRIEBEN VON:
Lisa S
26. April 2020
I was disappointed in the coverage... I have a patch of gray hair in the front of my head that the color didn’t cover enough, I put a lot of the product on that part of my hair & it seems like it has lightened up in that area after 1 washing.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Steph T.
26. April 2020
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Should have gone to boots
GESCHRIEBEN VON:
Steph T.
26. April 2020
What a disappointing product. Followed all 'personalised' instructions stringently. The product went everywhere - all over the bathroom. Results. GREY hairs remain and dull lifeless ends. I had some remaining dye left over so I persevered and re-did my grey on the hairline with NO results. Product is very chemically and now I have a burning scalp to boost. Have had far superior results from a £6 box of dye from the chemist. Do not recommend.
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Bennie S.
26. April 2020
|
do not last
GESCHRIEBEN VON:
Bennie S.
26. April 2020
the color only lasted 10 days.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alina G.
26. April 2020
|
Not satisfied with results
GESCHRIEBEN VON:
Alina G.
26. April 2020
Hi, I followed your instructions and colored my hair today, but result did not satisfied me.
1. Roots did not change the color at all and still have my original color.
2. Ends are much darker that I was ordering and expecting.
I was ordering based on the picture on your website and was expecting bright vibrant light orange/copper, but the final color of my hair after coloring with your formula is red copper and very dark.
Please reply with your explanations and suggestions. Thank you
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Misti H.
26. April 2020
|
Horrible
GESCHRIEBEN VON:
Misti H.
26. April 2020
My color was supposed to be a medium blond with copper. My whole head turned the color of a penny. It looked horrible absolutely horrific. I followed the instructions to a T. I will never order through this company again. Thanks for ruining my hair.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alina G.
26. April 2020
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Nice color but didn’t color all the gray
GESCHRIEBEN VON:
Alina G.
26. April 2020
I liked the color but it did not cover up my gray hair in some spots.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Karla M.
26. April 2020
|
My hair is the same
GESCHRIEBEN VON:
Karla M.
26. April 2020
I followed the instructions and at the end my hair looks the same, no color at all. Big waste of money
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anne-Sophie C.
26. April 2020
|
1ere coloration
GESCHRIEBEN VON:
Anne-Sophie C.
26. April 2020
Sympa mais un peu trop foncé ( ça me donne un teint pâle !)
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Emily B.
25. April 2020
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Supposed to be Light Brown (Cool Beige) but it turned out dark and red tinted
GESCHRIEBEN VON:
Emily B.
25. April 2020
My natural hair color is medium brown. I wanted to go a little lighter with a cooler shade and chose the light brown (cool beige), but that is not the color that came out. Instead my hair color is darker, and slightly red. I thought the process of dying my hair was simple and straightforward. Just a little disappointed I didn't get the color I wanted.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Helen A.
25. April 2020
|
I followed all the instructions that was given to me but did not cover my gray .
GESCHRIEBEN VON:
Helen A.
25. April 2020
I would like to cancel my future orders because I was not satisfied with the hair color at all since it did not cover my gray hair and my hair has two tone now.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nathalie A.
25. April 2020
|
Déçu
GESCHRIEBEN VON:
Nathalie A.
25. April 2020
Quelque racines encore blanche et les pointe pas assez clair
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elizabeth H.
25. April 2020
|
Darkened my hair
GESCHRIEBEN VON:
Elizabeth H.
25. April 2020
I followed all of the directions. My color was supposed to be light golden brown. But it turned my hair dark brown and I personally dont see any gold tones in my hair at all.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
MICHELE D.
25. April 2020
|
CELA NE ME PLAIT PAS
GESCHRIEBEN VON:
MICHELE D.
25. April 2020
DEMANDE DESABONNEMENT ILLICO PRESTO.
CAR ENVOYER UNE COMMANDE SANS L'ACCORD DU CLIENT CELA EST INADMISSIBLE ET MÊME DE LA VENTE FORCÉE QUE JE NE VAIS PAS OUBLIER DE SITÔT, VOUS POUVEZ ME FAIRE CONFIANCE.
MME MICHELE DUBRAY.
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Brianna A.
25. April 2020
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Got exactly what I didn't want
GESCHRIEBEN VON:
Brianna A.
25. April 2020
My roots are now red while the rest of my hair is beautiful blonde. I warned that my hair has a natural red to it and that's now what I've got. It's awful.
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Phyllis T.
25. April 2020
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It did not completely cover my gray.
GESCHRIEBEN VON:
Phyllis T.
25. April 2020
I still have areas of my roots that are still gray. Despite having expert application of you product by a professional, there are still sections of gray that were not covered. We did this last night and I'm not happy with the results. Please send me the two necessary components to redo it in a little while. I don't need the rest of the kit. i would expect this to be free since your product did not work as advertised.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Renee D.
25. April 2020
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Not too bad, almost impressed me..
GESCHRIEBEN VON:
Renee D.
25. April 2020
Up until I washed my hair the next day (or 2) the color was perfectly matched to my own.
My grays are starting to appear already after the first time washing, pretty disappointing since that's the main reason I ordered this product. It made my hair very soft though!
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alexandrine E.
25. April 2020
|
Ne veux plus de produit !
GESCHRIEBEN VON:
Alexandrine E.
25. April 2020
Bonjour, je ne recommanderai plus de produit de coloration , car j'ai été indisposée par l'odeur du flacon et la couleur terne ne me convient pas ! Désolé, en plus je n'avais pas compris que le temps de livraison venant de Londres serait si long et le prix me revient plus cher que mon supermarché ! J'espère que ce message sera pris en compte pour annuler mon autre commande , merci !
Alexandrine Eminente
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Geanna F.
25. April 2020
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So difficult to get what I ordered
GESCHRIEBEN VON:
Geanna F.
25. April 2020
Ordered a couple weeks ago, filled in all the information that was asked for including my goal with the color, which was all over color. My order was reviewed by a stylist she changed the color to something she thought would be better but when I got my order finally after waiting almost two weeks it was labeled root touch up not all over color. After calling and speaking with a representative it isn’t enough to get my hair colored so I have to wait another 3-5 days after the color is recreated to get what I ordered originally! All in all I haven’t tried the product yet and won’t be able to for about 3 weeks after my original order. Hopefully this color is phenomenal for the amount of time I’m having to wait just to obtain the correct order.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Susan M.
25. April 2020
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No bowl or clips. Wrong color.
GESCHRIEBEN VON:
Susan M.
25. April 2020
first time trying. Half of the order is missing, wrong color. have tried getting through by phone all day.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rosie B.
25. April 2020
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Hated The Color!!
GESCHRIEBEN VON:
Rosie B.
25. April 2020
This was not even close to what I was expecting! My previous hair color was a reddish brown and that’s what I wanted!! Now it’s dark and ugly!! I’m so disgusted with it! 😠
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lorena S.
25. April 2020
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I don't even know what to say...
GESCHRIEBEN VON:
Lorena S.
25. April 2020
I can't really complain because my goal was to cover the gray hair from my roots, also because I mean this was my decision and in the situation we are living there was no other option. However I was not expecting my hair to be this dark, I mean I had highlights.I wanted the color to match my COLORED hair not my ROOTS. I mean of course not as light as highlights but a light color to match the whole color evenly. Now my hair color is completely DARKER than I thought it would be :(
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Emily A.
25. April 2020
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Price is good but not what expected
GESCHRIEBEN VON:
Emily A.
25. April 2020
Good price but color already faded
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Becky B.
25. April 2020
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Didn’t color gray
GESCHRIEBEN VON:
Becky B.
25. April 2020
Next day gray was back
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
jenaya C.
25. April 2020
|
bleh
GESCHRIEBEN VON:
jenaya C.
25. April 2020
it wasn’t purple at all
1 von 3 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Belen R.
24. April 2020
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Very unhappy with the website
GESCHRIEBEN VON:
Belen R.
24. April 2020
I accidentally ordered root touch up when I wanted an all over color. I'm happy to order again but this website will not let me change my custom order and will only let me order the root touch up again.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ann G
24. April 2020
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Love the service color ok
GESCHRIEBEN VON:
Ann G
24. April 2020
Purchased this to go from my bright blonde back to bit darker of a color. My colorists really was amazing at explaining the process and suggesting my color fill. I just don’t feel that the color really pigmented enough. I have reached out so hopefully my colorist can get me corrected into something I’m a bit happier with but I will continue to try with esalon as I am so impressed with their shipping speed and service.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cindy A.
24. April 2020
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Still not what I wanted
GESCHRIEBEN VON:
Cindy A.
24. April 2020
I wanted alittle more ash when I re did my plan, but there was no difference eyween the first time I ordered and the second, it’s still too light and alittle brassy it’s ok tho it’s never gunna be just right, thank you
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Erin S.
24. April 2020
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Orange
GESCHRIEBEN VON:
Erin S.
24. April 2020
It turned my hair orange. I would try a darker shade next time.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle O.
24. April 2020
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Maybe my mistake
GESCHRIEBEN VON:
Michelle O.
24. April 2020
I guess I filled the questions wrong I got my natural color which I wanted to darken. My gray is now pink.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Karuna A.
24. April 2020
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Grey coverage was rubbish
GESCHRIEBEN VON:
Karuna A.
24. April 2020
The application was easy, same method as other home colouring kits but the coverage on grey hair was appalling.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nathalie T.
24. April 2020
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Pas de couverture sur les cheveux blancs
GESCHRIEBEN VON:
Nathalie T.
24. April 2020
Très déçue, cheveux blancs absolument pas couverts! Dommage !!
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa B.
24. April 2020
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Brassy
GESCHRIEBEN VON:
Lisa B.
24. April 2020
The color did not damage my hair but it was so gold and brassy looking.
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kathleen H.
24. April 2020
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not happy with color
GESCHRIEBEN VON:
Kathleen H.
24. April 2020
would like to cancel account
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carole D.
24. April 2020
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Couleur
GESCHRIEBEN VON:
Carole D.
24. April 2020
Très bon produit mais la couleur est encore trop foncée pour moi
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa C.
24. April 2020
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Disappointed, it didn't cover my gray hairs...
GESCHRIEBEN VON:
Lisa C.
24. April 2020
I was hoping that I would like this product, as the customer support team is excellent. I left color on as specified, it didn't even cover my gray. I don't want to place another order. I will continue using L' Oreal product, as I have in years.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Crystal B.
24. April 2020
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Gray coverage
GESCHRIEBEN VON:
Crystal B.
24. April 2020
I have never had a problem getting gray coverage, but didnt get good coverage from this product. I loved the packaging, and its perfect for someone that likes more natural colors, but the red wasnt as intense as I wouldve liked.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maru P.
24. April 2020
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roots showing
GESCHRIEBEN VON:
Maru P.
24. April 2020
color was too dark
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sarah I.
24. April 2020
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To dark
GESCHRIEBEN VON:
Sarah I.
24. April 2020
This damaged my hair beyond repair. I'm at a loss of the different quality. The first was amazing re second was darker and damaged my hair with out a request if change. Super disappointed
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
T B.
24. April 2020
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Did not cover gray
GESCHRIEBEN VON:
T B.
24. April 2020
The color was OK but it did not cover my gray. And it left my hair a bit dry
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rebecca B.
24. April 2020
|
I'm definitely not a hair stylist!
GESCHRIEBEN VON:
Rebecca B.
24. April 2020
It was hard for me to do. I didn't get enough coverage and should leave on longer than stated. Didn't last long.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Aurore E.
24. April 2020
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Couleur trop jaune
GESCHRIEBEN VON:
Aurore E.
24. April 2020
Un peu trop jaune, dommage
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Samantha G.
24. April 2020
|
Covered gray but...
GESCHRIEBEN VON:
Samantha G.
24. April 2020
My stubborn gray hair that is coming out around my face was fully covered. However, the ash medium brown had more red tones that were slightly brassy than it was ash for me. With my skin tone, the “redder” the color the more it “washes” me out. I have been using purple shampoo to help tone it down as much as possible.
Update:
The color correction I purchased on April 8 I finally used today April 24, after taking recommendations to use a clarifying shampoo. I have been doing this for about two weeks prior to dying. Today my hair is more brassy and more orange!!! I decreased my stars to one star for awesome gray coverage. My hair has never been red or on the orange side naturally. I just doesn’t understand why my hair doesn’t like this product. Initially I was wanting a cool ash medium brown and it never went there. I think after a week or two I might just go back to L’Oréal to get red and the orange mess out. I’m so heartbroken. I really wanted to like this product. The problem with L’Oréal it doesn’t cover my gray as well. My hair is naturally dark medium brown. This color just washes me out and I look tired and worn out.
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GESCHRIEBEN VON:
Angela K.
24. April 2020
|
The color was a darker than expected
GESCHRIEBEN VON:
Angela K.
24. April 2020
Loved how it was sent although the color was off a little to dark. Adding to my review: I have stuck with this for a while now I really love the permanent color does not fade out but when it comes to coloring my new growth greys I think I am about done, I have tried and tried but nothing no grey coverage at all around my face line, I tried no stain guard, extra time on the roots nothing works, another problem I have is never getting a email back when I send one, I had ordered the highlighter-but decided not to use it I emailed several times telling them but still got the orange color the net order. I am giving one more try then if not right im gone.
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GESCHRIEBEN VON:
Myriam P.
23. April 2020
|
Coloration qui ne tient pas
GESCHRIEBEN VON:
Myriam P.
23. April 2020
Après un seul shampoing la coloration s'estompe. Les cheveux blancs réapparaissent complètement aux racines alors que l'on a bien suivi les recommandations pour appliquer la couleur. Résultat pas satisfaisant
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Leslie F.
23. April 2020
|
My head still itches 7 days later
GESCHRIEBEN VON:
Leslie F.
23. April 2020
Evidently I'm allergic to this. The color was very good but I still am not sleeping well due to the itching.
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Margaret N.
23. April 2020
|
Orange Roots
GESCHRIEBEN VON:
Margaret N.
23. April 2020
My so called custom color turned my roots orange. They will not refund my money.
Suppose to send me another color to cover it up it has not been shipped out yet.
It has been a week already. So much goes for their guarantee, I'm going to file a BBB complaint. Better off researching and buying your color at the store. I do not recommend esalon.
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle F.
23. April 2020
|
Colour
GESCHRIEBEN VON:
Michelle F.
23. April 2020
I was really disappointed with the hair colour and the dullness of my hair after colouring. Don't think I will be placing any more orders in the future.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Teresa S.
23. April 2020
|
Did not cover my grey
GESCHRIEBEN VON:
Teresa S.
23. April 2020
I wasnt to happy i did follow instructions . but still did not cover my grey well.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
shannon Z.
23. April 2020
|
color
GESCHRIEBEN VON:
shannon Z.
23. April 2020
Was not happy with this product, did not cover the gray and just not happy.wont order again.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Debbie B.
23. April 2020
|
Color
GESCHRIEBEN VON:
Debbie B.
23. April 2020
Color came out too dark - it may have been my fault. Will request color to be lighter for next order & have the ability to cover my grays.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
KERRILYN B.
23. April 2020
|
Grays
GESCHRIEBEN VON:
KERRILYN B.
23. April 2020
Hoping next time it'll cover the grays better. I will have to leave on much longer than the 30 minutes. Not too long though. Plus I never received my coloring brush, so I'll need that for the next color. Not too bad though!
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Johanna T.
23. April 2020
|
Didn’t cover greys
GESCHRIEBEN VON:
Johanna T.
23. April 2020
The color itself is perfect I love it but I’m so sad it didn’t cover my greys even after I left it on for over an hour.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
julie B.
23. April 2020
|
Not the color I wanted
GESCHRIEBEN VON:
julie B.
23. April 2020
It's much darker brown than I expected. I was pretty sure I explained the color I wanted, I think I even sent a picture. But my real hair is much redder. I would like to know how I can redo this?
Julie Brown
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stop Sending
23. April 2020
|
Please stop sending your product and cancel my subscription.
GESCHRIEBEN VON:
Stop Sending
23. April 2020
Your product is fine, but I will never use it again. I do not like your website and how you prevent the consumer from cancelling. It's unethical!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Dyann S.
23. April 2020
|
Don’t like it
GESCHRIEBEN VON:
Dyann S.
23. April 2020
Don’t like it. Cancel my subscription
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nicole S.
23. April 2020
|
Did not cover grays and left product on longer than needed.
GESCHRIEBEN VON:
Nicole S.
23. April 2020
Disappointed. Your hair color may not be strong enough to cover my grays.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Martina G.
23. April 2020
|
Light blonde
GESCHRIEBEN VON:
Martina G.
23. April 2020
Trying to figure out how to cancel this all together this did not cover up my gray and I was not satisfied
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Liliana E.
23. April 2020
|
Very disappointed
GESCHRIEBEN VON:
Liliana E.
23. April 2020
I was expecting a very good product based on the reviews, and I am very disappointed, my grows turned out very dark and my ends very light, it has a very poor cover for grey hair.
The color does not look even at all.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle S.
23. April 2020
|
Not correct color
GESCHRIEBEN VON:
Michelle S.
23. April 2020
I wanted it way lighter
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amy B.
23. April 2020
|
My hair turned orange
GESCHRIEBEN VON:
Amy B.
23. April 2020
So not happy. My hair is orange at the roots. I literally stated I wanted Ash blonde my natural hair color is not even that dark.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jacqueline W.
22. April 2020
|
Far too dark
GESCHRIEBEN VON:
Jacqueline W.
22. April 2020
Had requested a lighter brown colourway and ended up with very dark, brown hair with red undertones. Really don't like red. I would like to say it doesn't really matter due to lockdown, but I am still working, and seeing people, social distancing...
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa V.
22. April 2020
|
Never received
GESCHRIEBEN VON:
Lisa V.
22. April 2020
Placed order March 25, order sent April 6 and I still haven’t received it. I understand todays times things may take a while but 16 days for within Europe seems a bit extreme. Another international purchase (different company) I made was here within a week.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Solange K.
|
Antwort unserer Experten
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GESCHRIEBEN VON:
Suzanne M.
22. April 2020
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Hair Root Coverage nice but didn't last
GESCHRIEBEN VON:
Suzanne M.
22. April 2020
The product was easy to use and the root color was a good match. Unfortunately the coverage was just ok and didn't last two weeks.
I feel I wasted my money.
I tried calling and left messages and no one got back to me.
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
clemente C.
22. April 2020
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Particulièrement mécontente 👺
GESCHRIEBEN VON:
clemente C.
22. April 2020
J'ai été prélevée de 20 € pour le 2ème coffret qui ne m'est pas parvenu. J'ai donc fait opposition sur ma carte et exige son remboursement. Merci de m'indiquer comment vous l'envisagez. Si nécessaire, je vous communiquerai mon RIB. Merci de prendre en compte ma requête. A défaut de remboursement, je déposerai un commentaire dépréciatif concernant votre enseigne sur les réseaux sociaux. C. Clémente
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Iris L.
22. April 2020
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No lo deseado
GESCHRIEBEN VON:
Iris L.
22. April 2020
Muy oscuro mi tono quedo más negro que Violeta
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sophie L.
22. April 2020
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Raté
GESCHRIEBEN VON:
Sophie L.
22. April 2020
Cela ne m’a pas couvert du tout les cheveux blanc alors que c’était pour cela que j’avais pris cette couleur donc très déçu
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
COURTNEY W.
22. April 2020
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Love the ease of this
GESCHRIEBEN VON:
COURTNEY W.
22. April 2020
Thank you for making it so easy to take care of my hair at home. I wish it was a little better grey coverage but it hides most of it!
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ann S.
22. April 2020
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Please do not send anymore.
GESCHRIEBEN VON:
Ann S.
22. April 2020
I tried to cancel but no way to cancel. Please stop do not like product!!!!!!
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GESCHRIEBEN VON:
Shannon H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Yanna S.
22. April 2020
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Very dark colour
GESCHRIEBEN VON:
Yanna S.
22. April 2020
I ordered a nice chestnut brown , I sent pictures and I was really clear about wanting brown hair. I today have black hair. I’m very disappointed and upset. It took me ages to get my order and It was completely wrong.
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GESCHRIEBEN VON:
Solange K.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ramya R.
22. April 2020
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Roots did not fully take
GESCHRIEBEN VON:
Ramya R.
22. April 2020
I find some of the stubborn grays, especially at the temples, did not fully take the color. Also I noticed my hair felt particularly dry and frizzy after this. Can I get a more moisturizing preparation?
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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