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GESCHRIEBEN VON:
Casey H.
2. Juni 2021
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My hair is still quite brassy at the roots.
GESCHRIEBEN VON:
Casey H.
2. Juni 2021
My roots are still brassy, I am looking for a more platinum look. I tried leaving it on for an hr and 15 mins.
But it was still brassy.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Diane H.
2. Juni 2021
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Can’t get rid of the red
GESCHRIEBEN VON:
Diane H.
2. Juni 2021
I have asked 3 times to get the red out - and despite adjusting the color, haven’t been successful.
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Marlena Anna R.
2. Juni 2021
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Mas o menos
GESCHRIEBEN VON:
Marlena Anna R.
2. Juni 2021
Compre ya tres veces y siempre sale amarillo por eso no compro ya mas.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Donna F.
2. Juni 2021
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No shine
GESCHRIEBEN VON:
Donna F.
2. Juni 2021
I used this color in semi perm color not enough coverage. I have coverage with permanent color but no shine . Disappointed
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Valerie F.
1. Juni 2021
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Did not like colour
GESCHRIEBEN VON:
Valerie F.
1. Juni 2021
Colour received was completely different than what I requested or was hoping for. Not happy. Going back to my Wella hair dye as soon as I can dye my hair again.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Teri L.
1. Juni 2021
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Not what I expected
GESCHRIEBEN VON:
Teri L.
1. Juni 2021
The packaging was nicely done. It comes with everything you need to color your hair however there were two bottle. In which one is for the top part of your hair and the is for the ends. Not sure if everyone gets two bottles or it’s because I have long hair. I didn’t like the fact that it tells you to wait for 15 minutes for the top part and then apply the ends bottle and wait another 10 minutes. I just assumed that I would apply the whole color and then wait for however long it took before washing it out.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Dorian B.
1. Juni 2021
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Beautiful color BUT....
GESCHRIEBEN VON:
Dorian B.
1. Juni 2021
I have colored my hair twice now with a salon color. They sent me the initial color which was a beautiful copper brown but it was a bit light for me so they sent me a complementary adjusted color which came out a beautiful darker copper which I liked very well. However, and it’s a big however, my hair is absolutely dry straw. I thought that it would calm down with a few washes and lots of conditioner but unfortunately it appears that my hair has been damaged by the chemicals. Maybe someone with younger, stronger, healthier hair would have better results but it’s not for me.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maureen A.
31. Mai 2021
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Its ok
GESCHRIEBEN VON:
Maureen A.
31. Mai 2021
The color is good still not covering fine grey hair in front as well as I thought it would !
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kimberley K.
31. Mai 2021
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Grey coverage
GESCHRIEBEN VON:
Kimberley K.
31. Mai 2021
Beautiful color but it just doesn't do well on covering my grey around my hairline on my face
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Valerie D.
31. Mai 2021
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Not enough color
GESCHRIEBEN VON:
Valerie D.
31. Mai 2021
Wanted a little more color..left on as directed. Washed out with first hair wash. Do not wash my hair often. Use dry shampoo at least twice a week. Still didn't last long. Didn't even color right when sent to me. Disappointed.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jacqueline R.
31. Mai 2021
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Horrible customer service and the product is no better
GESCHRIEBEN VON:
Jacqueline R.
31. Mai 2021
When I filled out my initial questionnaire one of the things they asked is when I would be ready to use the kit. I said in about 6 weeks. It arrived a few days later. Six weeks later I am ready to use it -just about when I said I would be. But, when I opened the kit tonight, I discovered that the directions say you need plastic clips. They were not enclosed (so much for getting "everything you need") and I would have to pay another $10 plus shipping to get them. I resent having been told I would be sent a complete kit when the very first instruction in the directions mentions an item that I wasn't sent, and no alternatives are suggested. Adding insult to injury, because I was sent my kit way before I said I would need it, I am past the 30 day limit to return it.
When I wrote to customer service they responded basically by saying "tough." Didn't offer to rush me the clips, didn't give directions for how to proceed without them. I am not interested in giving business to a company like this and you shouldn't be either.
UPDATE
The above review dealt only with customer "service" since at the time I hadn't tried the kit. I used it last night and am very unhappy.
1. The haircolor kit is significantly messier and more difficult to use than others I have used. I told.myself that at least this would probably be superior, salon quality color. NOPE. Read on.
2. I requested a dark blond with ashy tones. Instead I got an orangey medium blond - sort of a rose gold color. Awful. My only hope is that it washes out quickly.
Again - give this a pass.
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GESCHRIEBEN VON:
Dawn L.
31. Mai 2021
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Too dark
GESCHRIEBEN VON:
Dawn L.
31. Mai 2021
When I used it for the first time it looked like I had dark brown stripes on my head;( I can’t use and I ordered 2!
I was very disappointed 😞.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Catherine H.
31. Mai 2021
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No grey coverage
GESCHRIEBEN VON:
Catherine H.
31. Mai 2021
This is the second time I've used this product and I have to say I'm unimpressed. Only have a few greys but this product doesn't cover them. I won't be reordering. Maybe it just doesn't work on afro hair!
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sarah L.
31. Mai 2021
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Not as expected
GESCHRIEBEN VON:
Sarah L.
31. Mai 2021
Colour was way too dark, but left my hair extremely shiny.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Laetitia B.
31. Mai 2021
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Très décue
GESCHRIEBEN VON:
Laetitia B.
31. Mai 2021
J'ai fait une demande pour une coloration châtain clair cendré, j'ai eu un châtain plutôt moyen/foncé et auburn. J'ai demandé à rectifier, pour que mes repousses soient plus claires, et la couleur plus froide et plus cendrée, je me retrouve avec des cheveux encore plus foncés que précédemment, et encore plus auburns/roux foncés. Bref, de l'argent dépensé pour rien, et plusieurs mois de couleur qui ne me correspond pas, je vais arrêter mon abonnement là, je pense.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Geraldine F.
31. Mai 2021
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Almost Great
GESCHRIEBEN VON:
Geraldine F.
31. Mai 2021
The texture of my hair was great after using this product. The only problem is that after two tries you have not been able to produce a color that is close to what is desired.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cathy L.
31. Mai 2021
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Never received
GESCHRIEBEN VON:
Cathy L.
31. Mai 2021
I never received it
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melinda P.
31. Mai 2021
|
not for me
GESCHRIEBEN VON:
Melinda P.
31. Mai 2021
My grays didn't even color correctly. They look orange. The rest of my hair practically looks the same.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Manuela A.
30. Mai 2021
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Un peu déçue
GESCHRIEBEN VON:
Manuela A.
30. Mai 2021
Couleur très foncée : je vois plutôt du noir sans reflet, et je suis plutôt déçue. J'avais en effet demandé la même couleur que sur l'une des pubs vue sur les réseaux sociaux, avec de beaux reflets violet.
2e commande passée avec de nouvelles instructions ; j'ai hâte de voir le résultat.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ishpal G.
30. Mai 2021
|
Unhappy
GESCHRIEBEN VON:
Ishpal G.
30. Mai 2021
This colour has already started to show at my roots and lighten in the most random of places. Initially it had the best results but no idea what has happened and honestly I'm really annoyed as it's been less then a month.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Aliesha H
30. Mai 2021
|
Crunchy, BLACK hair.
GESCHRIEBEN VON:
Aliesha H
30. Mai 2021
I ordered “medium ash brown” for my medium brown hair with coppery/gold tones. I was looking to neutralize the copper and mellow out my tone. I followed the directions to a T and my hair came out BLACK. I am so disappointed. How do I even fix this.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Devi R.
30. Mai 2021
|
Works but a bit darker than I thought
GESCHRIEBEN VON:
Devi R.
30. Mai 2021
Tried for the first time today and the grey coverage is about 80% effective which I suppose, is not bad compared so some other products I’ve tried. However my hair feels a bit coarse and dry after the dye job. Not sure this products is better than good quality box dye from the pharmacy. However one good feature is that it doesn’t stain the skin very much.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
paty L.
29. Mai 2021
|
Pas de tenue
GESCHRIEBEN VON:
paty L.
29. Mai 2021
Je suis assez déçue.... Après 3 shampooings, plus aucune couleur....
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Patti M.
29. Mai 2021
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Color didn’t hold
GESCHRIEBEN VON:
Patti M.
29. Mai 2021
The color was a little too light and didn’t hold. I could see the separation between my grey and the rest of my hair.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kimberly S.
29. Mai 2021
|
TERRIBLE!
GESCHRIEBEN VON:
Kimberly S.
29. Mai 2021
Will never order again! Little black pieces was in my scalp & hair for weeks, & shed onto my pillow case & clothing, for weeks, until I was able to wash it all out. Will never buy again. Didn't cover grays either!
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Annabel F.
29. Mai 2021
|
Way to dark
GESCHRIEBEN VON:
Annabel F.
29. Mai 2021
Ridiculous dark on me
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sara T.
29. Mai 2021
|
Useless
GESCHRIEBEN VON:
Sara T.
29. Mai 2021
These colours don't cover roots nor grey.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jeannette L.
28. Mai 2021
|
1/3 of bottle of colour was spilled all over the contents of the box
GESCHRIEBEN VON:
Jeannette L.
28. Mai 2021
I would like to be reimbursed for my last order that was received much later than scheduled and 1/3 of colour in the bottle had spilled throughout the contents in the box. I have pictures if you’d like verification. Thank you.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Norma R.
28. Mai 2021
|
I demand a refund of my money.
GESCHRIEBEN VON:
Norma R.
28. Mai 2021
I explicitly asked last time for NO RED and as you can see in the picture, this is the MOST REDDISH color I have ever had, which is really annoying.
I have sent an email, so I really expect a very fast response on this matter.
Norma Rodriguez
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Eva G.
28. Mai 2021
|
this time did not work well
GESCHRIEBEN VON:
Eva G.
28. Mai 2021
I was usually very happy with my hair color but before last order did provide very extensive explanation on what change has been done to my hair (ombre) and that I would like a little help on finding the right color.
I haven't received any answer. I only received a bootle for roots touch up. and the rest? what about the rest of my hair? the roots touch up did turn orangy and too light...
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lucy S.
28. Mai 2021
|
Disappointed with grey coverage
GESCHRIEBEN VON:
Lucy S.
28. Mai 2021
Followed the instruction and started on the areas with more grey. Let it in for the designated time and grey were not covered well at all.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Libby R.
28. Mai 2021
|
Did not cover gray.
GESCHRIEBEN VON:
Libby R.
28. Mai 2021
I ordered to cover gray roots and it did not work for my hair.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mona L.
28. Mai 2021
|
Still working on adjusting
GESCHRIEBEN VON:
Mona L.
28. Mai 2021
The esalon team has made great efforts to accommodate my recent update request so hats off from that respect - though the color is still not where it needs to be - so we’re still working on it.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jo Ann P.
28. Mai 2021
|
Color disappeared fast
GESCHRIEBEN VON:
Jo Ann P.
28. Mai 2021
Color didn’t cover all my grays plus color didn’t last long two weeks
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stefanie R.
27. Mai 2021
|
Slightly darker on ends than I wanted
GESCHRIEBEN VON:
Stefanie R.
27. Mai 2021
To avoid the brassiness I encountered on my first try my stylist suggested a slight shade darker to remove golden tones. It came out much darker than the last box did. A bit darker than I wanted.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cynthia B.
27. Mai 2021
|
GRAYS!!!
GESCHRIEBEN VON:
Cynthia B.
27. Mai 2021
For some reason this one has not lasted, my grays are coming back sooner than they normally do. Not satisfied about this.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kelly H.
27. Mai 2021
|
Not enough
GESCHRIEBEN VON:
Kelly H.
27. Mai 2021
Good product but never seems enough of it for my hair and have to stretch it out so the colour doesn’t last as long as it should
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer P.
27. Mai 2021
|
Didn't do much!
GESCHRIEBEN VON:
Jennifer P.
27. Mai 2021
Sad to say my first experience wasn't the greatest. I had high hopes because my hair was actually back to it's original color (dishwater blonde) so I thought going light ash blonde would have been easier than in the past. I asked for light ash blonde, sent a picture and followed the instructions to a T! It barely looks like I did anything. My hair is still what I would call a dark to medium dishwater blonde, not "light" at all. My darkest roots have the peroxide lightened blonde look (brassy) but that's about the only change. On the bright side, being a long time blonde both from a salon and at home, it could have been A LOT worse and I'm glad it did less than expected rather than making my hair crazy bright orange or yellow. The smell wasn't bad for an at home coloring either and even though I have longish hair, I only ended up using one bottle of each instead of two! In the future this color would actually be great for when I try to go more natural in the fall.
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Marilyn P.
27. Mai 2021
|
Wrong color/highlights
GESCHRIEBEN VON:
Marilyn P.
27. Mai 2021
I specifically requested alight (golden) brown with No Red highlights! When I followed all the directions, my hair was a dark reddish brown. It covered the 3 inches I had grown out during the pandemic. The tint rinse I used after increased the reddish color. The new shipment that’s yet to arrive is supposed to be applied only to the new roots...I’m afraid I’ll end up with “zebra stripes” on my hair. Terrified to re olor it.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer A.
26. Mai 2021
|
Complete color miss
GESCHRIEBEN VON:
Jennifer A.
26. Mai 2021
I have been coloring my mousy light brown hair a vibrant light to medium red with violet under tones for two years now. I’ve used all methods from box kits at Walmart, crazy expensive salons, and yes even eSalon. I really want to use eSalon but for some reason each time I try the colorist continues to give me a brown shade. I am Not wanting red undertones on a brown base. I include updated photos of my current hair along with the photos I am hoping to attain without returning to my salon. Alas it was another miss. I will be uploading a current photo taken today with my now light brown golden roots on my dimmed, once vibrant red hair.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa H.
26. Mai 2021
|
Wrong Color
GESCHRIEBEN VON:
Lisa H.
26. Mai 2021
My choice was too light. Product failed to cover stubborn grays. I need help from ESalon. The order before did a great job but when that one wore out the top of my head was pinkish/purple. So I need a color somewhere between the two orders that I selected.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Daisy S.
26. Mai 2021
|
Demasiado
GESCHRIEBEN VON:
Daisy S.
26. Mai 2021
Demasiado fuerte
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carmen S.
26. Mai 2021
|
No gray coverage
GESCHRIEBEN VON:
Carmen S.
26. Mai 2021
I had the sane issue the first time it didnt cover gray and came out to yellow. This time if didn’t completely cover gray. Would like to cancel
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Maggie P.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Vikki K.
26. Mai 2021
|
Unhappy with result
GESCHRIEBEN VON:
Vikki K.
26. Mai 2021
I had better hair color from the grocery store. I colored my hair 2 days later my gray was showing. Colored it again when my next order came followed the instructions carefully same result. Dull no shine color that seemed to make my hair grayish
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jasmine S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sandra C.
26. Mai 2021
|
Never Again
GESCHRIEBEN VON:
Sandra C.
26. Mai 2021
This was not the color I ordered- my hair is now red and I need to get it OUT.
Please send 2 applications of my color without copper NO COPPER
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Angela W.
26. Mai 2021
|
Brassy color
GESCHRIEBEN VON:
Angela W.
26. Mai 2021
I ordered a light brown. Unfortunately, the color was brassy. It was described to me by others as looking like a copper, or auburn. Not what I was hoping for.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jeanette T.
26. Mai 2021
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Didn't deliver
GESCHRIEBEN VON:
Jeanette T.
26. Mai 2021
I colored my hair and followed instructions as indicated in package; however, the greys were not really well covered. I still had grey hairs that didn't take the color and some that were more like reddish then dark brown. So the claim that covers the greys is not accurately true. I was very disappointed once again.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sandra V.
26. Mai 2021
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Couleur
GESCHRIEBEN VON:
Sandra V.
26. Mai 2021
Bonjour
J ai fait la couleur. Mais cela ne me plaît pas . Je souhaitais des reflets rouge or là je suis plutôt rousse. Je ne souhaite plus recevoir de couleur
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Angela R.
26. Mai 2021
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My new color rocks!
GESCHRIEBEN VON:
Angela R.
26. Mai 2021
Last week I decided to change my color shade slightly and I went with a beautiful chocolate brown with a touch of mahogany. I used the color last night and OMG I am in love with this color. It's absolutely perfect. Thank you!
EDIT: This review no longer applies. My last color set, with no changes was awful. It gave me lighter hot roots and did not color greys. They sent me a corrected color, and while the color was better, it still no longer does a good job with greys. Sorry e-salon, this is a huge fail and I won't order from you again.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jamie W.
25. Mai 2021
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I really wanted to love it!
GESCHRIEBEN VON:
Jamie W.
25. Mai 2021
I loved the process, packaging, instructions, ease of use….ALL of it… BUT, the entire purpose was to cover my gray hair. It didn’t cover them, at all. I wish it had worked! I would have been a life long customer based on everything else!
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Darlene G.
25. Mai 2021
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Grey hair
GESCHRIEBEN VON:
Darlene G.
25. Mai 2021
The first time I used this product my hair came out great. Nice color and covered up the grey roots.The second time, 8 weeks later it did not cover the grey.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer Y.
25. Mai 2021
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Not impressed
GESCHRIEBEN VON:
Jennifer Y.
25. Mai 2021
I used the separate roots and ends colours as instructed and now my roots and ends are different colours. Roots are really purply red and I was aiming for auburn. The ends aren't really the colour I was hoping for either. My hair is dark so I'm not expecting a drastic change but it's just got a vague coppery tint which I don't really like. Having the two different colour bottles made it a total faff in my opinion - I'm used to normal, single bottle at home hair dye which I find far easier to apply - and I won't be purchasing again. Made my hair a little bit softer which is the only positive.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Elsa Gerwin R.
25. Mai 2021
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Could be better
GESCHRIEBEN VON:
Elsa Gerwin R.
25. Mai 2021
I specifically asked not to have red. The brown that I pick highlighted all my hair RED not gold or brown.
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GESCHRIEBEN VON:
Sarah S.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Izza E.
25. Mai 2021
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Attention arnaque
GESCHRIEBEN VON:
Izza E.
25. Mai 2021
Je ne sais pas pour quelles raisons ,ils vous envoient des commandes et vous abonnent.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tracey D.
24. Mai 2021
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Not for me!
GESCHRIEBEN VON:
Tracey D.
24. Mai 2021
This colour system just did not suit my hair. My hair is straight and silky. While I was putting this colour on, I could feel it drying my hair out, it felt like straw. I thought it would get better when I washed it out and conditioned it but it didn’t. My shine was gone, my hair was dull and flat. It took a month of washing my hair every day to get my shine back. Won’t be buying again!
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer L.
24. Mai 2021
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Plan
GESCHRIEBEN VON:
Jennifer L.
24. Mai 2021
I’ve asked twice to be taken off of this plan and they still haven’t done it. I’ve emailed and called and they said they would do it but they haven’t and they are still taking money out of my account! They also don’t pay me back for my shipping which is £5 each time so all together i’ve lost £10 on shipping and another £20 on this stupid hair dye! Sort it out and give me back my money!
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Manuela S.
24. Mai 2021
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Great colour service
GESCHRIEBEN VON:
Manuela S.
24. Mai 2021
Unfortunately I only gave my colour three stars as I think I waited to long to decide to colour my hair and the colour did not take well at all on my roots. The product is easy to use, packaged beautifully but just did not work on my way too long over due colour, still would recommend it but I will wait until COVID allows my hairdresser to reopen to redo my colour, just don’t want to go to the expense for something that won’t work at this stage on my hair nor risk further damage with another colouring session at home.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maya R.
24. Mai 2021
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Grey and light
GESCHRIEBEN VON:
Maya R.
24. Mai 2021
I just think it needs a little more depth in it to cover the grey as the grey goes very light
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Barbara M.
24. Mai 2021
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Color did not match
GESCHRIEBEN VON:
Barbara M.
24. Mai 2021
Color was not as expected, over-priced and you get pushed into a subscription
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Susan B
24. Mai 2021
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No color but gray is gone
GESCHRIEBEN VON:
Susan B
24. Mai 2021
Guess my hair is just too dark (what's not gray that is) for this product to come through. Also, way too much color was sent. Had to dump about half.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jamie B.
24. Mai 2021
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Awful!!!!
GESCHRIEBEN VON:
Jamie B.
24. Mai 2021
I am running to my local salon to fix the horrible color my hair turned after using this product. I literally have pink hair. My whole family are cracking jokes and I hate how it turned out.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ali S.
24. Mai 2021
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Good color but....
GESCHRIEBEN VON:
Ali S.
24. Mai 2021
I liked the color, but I wanted to cover the reddish tones left in my hair by a previous dye. The instructions said to do my roots and then work through ends in the shower for a few minutes, so the roots are great but the ends still have more red in them than I want which is disappointing.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Susan B.
24. Mai 2021
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Doesn't cover roots
GESCHRIEBEN VON:
Susan B.
24. Mai 2021
After adjusting my color and being extremely thorough I still have grey roots. Very unhappy. Please reach out to me.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christine L.
23. Mai 2021
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Not for me!
GESCHRIEBEN VON:
Christine L.
23. Mai 2021
While the colour was nice quality it was never the right shade, so using photos etc just didn’t seem to achieve the personalisation promised.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Karen A.
23. Mai 2021
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Hair fell out!!
GESCHRIEBEN VON:
Karen A.
23. Mai 2021
Oh, hell no. I colored my hair and now I’m going bald! I’ve used hair colors at home for 20 years and while sometimes i don’t like the color results, I’ve never had this happen (not even close!). It’s terrible and I’m so angry! I really wish i could upload photos so you can see exactly what it did. It completely fried my hair and I’m now going bald. Very, very angry. Oh, almost forgot! The hair that’s still in my head is broken and split. I have fine, straight hair that is, or was, in perfect condition. I don’t use hair products other than shampoo and conditioners, i don’t use anything with silicone, parabins, sulfates etc and I never use heat. I had very shiny, silky hair with virtually no split ends prior to coloring it. The hair that hasn’t fallen out is now dull, split and bent. A balding, frizzy mess!!!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stefka S.
23. Mai 2021
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Brown
GESCHRIEBEN VON:
Stefka S.
23. Mai 2021
It's brown😭. I want my red hair again
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Dee D.
23. Mai 2021
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Not what I wanted
GESCHRIEBEN VON:
Dee D.
23. Mai 2021
I wanted a bold purple look so I may gradually work in other colors. After being told my hair was too dark, I bleached it blonde to get more of the purple. Instead I have dark brown which is what I started with... Money wasted. Had to cut the ends of my hair off to cover and damage. 2
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mitchelly V.
23. Mai 2021
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Really wrong
GESCHRIEBEN VON:
Mitchelly V.
23. Mai 2021
This color supposed to match with my endes and now i have 3 to 4 colors y my hair. Very disappointed.
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Robin M.
23. Mai 2021
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Color
GESCHRIEBEN VON:
Robin M.
23. Mai 2021
This isn't the color that I requested at all. I asked for the darkest brown with a hint of purple. My roots right now are RED! I'm extremely disappointed.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
DIANE H.
22. Mai 2021
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Doesn't cover gray hair
GESCHRIEBEN VON:
DIANE H.
22. Mai 2021
I was very excited to use your product, I used it as directed, and ----- no gray coverage at all. My ''part'', on the right side of my head, looks like I never colored my hair. With the price of your product, How can this be? I filled out the questionairre truthfully..... and now I have ''barely'' colored hair. I'm going to have to buy a different brand to cover my gray hair.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lacey J.
22. Mai 2021
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Roots and hair ends didn't match
GESCHRIEBEN VON:
Lacey J.
22. Mai 2021
I used the kit as directed, using one on the roots and the other on the ends. The color on the roots did not take AT ALL and is still same color while the color on the ends was very vibrant... Very disappointed
1 von 1 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Linda B.
22. Mai 2021
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Bit too brassy
GESCHRIEBEN VON:
Linda B.
22. Mai 2021
It’s a lovely colour but sadly after a couple of washes it’s gone too orange/brassy
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Emily K.
22. Mai 2021
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Didn't match
GESCHRIEBEN VON:
Emily K.
22. Mai 2021
Went to cancel and got the impression they were going to send a replacement. Looks like they just updated my profile so the next color comes darker. Faded very fast, not happy with service and lack of communication.
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GESCHRIEBEN VON:
rumiko A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Saima H.
21. Mai 2021
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Didn’t cover my roots.
GESCHRIEBEN VON:
Saima H.
21. Mai 2021
This is the second time when I received my order. First time it was perfect. Covered my roots properly. Loved the color. Everything was perfect. But this time it’s totally a different story. When I applied color as per instructions into my roots and leave it little longer then recommended time because my hair takes longer to catch the color. It didn’t work for me at all. As soon as I washed my hair most of the color had gone. Roots were so light in color then my whole head. Seems like I didn’t dye my hair at all. It was our big celebrations and my hair dyed in two tones. I couldn’t get another color on time from other store because of lockdown. I’m extremely upset about wasting my time and money. It all went into garbage
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mari P.
21. Mai 2021
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Turned on ginger!
GESCHRIEBEN VON:
Mari P.
21. Mai 2021
I've ordered dark blonde and it came on ginger!!!
Very disappointed
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Vilma B.
21. Mai 2021
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Mucho olor
GESCHRIEBEN VON:
Vilma B.
21. Mai 2021
Me parece bueno pero en mi caso no lo quiero mas mas ya que su re de asma y huele demasiado a amoniaco
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Susan H.
21. Mai 2021
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Too dark
GESCHRIEBEN VON:
Susan H.
21. Mai 2021
Too dark with red in it
Not happy
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lindsey D.
21. Mai 2021
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Terrible
GESCHRIEBEN VON:
Lindsey D.
21. Mai 2021
This is why I stopped using in the past, my hair is now too light. Everything I had liked about my hair is now gone. It like no one even read what I wrote in my directions. It looks terrible!!!!!!!!
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Daniela L.
21. Mai 2021
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Llego en mal estado
GESCHRIEBEN VON:
Daniela L.
21. Mai 2021
Acabo de resibir el paquete y esta roto hay tinte en la caja
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kristin H.
21. Mai 2021
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Need better gray coverage
GESCHRIEBEN VON:
Kristin H.
21. Mai 2021
The hair color I got matched my hair perfectly, but only days after putting color on my roots first my grays are already showing
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Yvette C.
21. Mai 2021
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Hair dried out, like straw and dull
GESCHRIEBEN VON:
Yvette C.
21. Mai 2021
To Whom It May Concern: I don't know if there was a change to the formula this time, but my hair is so dry it feels like straw. I left the color on for 30 minutes as usual. If you could please give me some guidance as to how I can remedy this. I am an otherwise very happy eSalon customer and want to stay with this service. If you could send me some advice as to what to do with this very dry and now dull hair I'd be grateful. My scalp is also a little 'burny' i.e., it tingles and feels a bit hot.
FYI, shortly after I started using the product it began frothing and foaming out of the applicator bottle. I should have photographed it but thought it was just that I'd shaken too vigorously. I use a dish and applicator brush so squeeze the dye into the dish as I need it--not all at once, but in increments.
Thank you,
Yvette
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maritza D.
20. Mai 2021
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Servicio
GESCHRIEBEN VON:
Maritza D.
20. Mai 2021
Porque 3 estrellas? Porque yo no pedí que enviaran el producto cada cierto tiempo, era la primera vez que iba a probarlo y van dos veces que envían el producto y han retirado dinero de mi cuenta. Les envié dos emails y no contestan, llamé y sale la grabadora...por esa razón es mi calificación. Su servicio es decepcionante y espero que no vuelvan a enviar nada más y mucho menos retiren dinero de mi cuenta.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Naima B.
20. Mai 2021
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Pas aimé
GESCHRIEBEN VON:
Naima B.
20. Mai 2021
La couleur était trop foncé
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Naima M.
20. Mai 2021
|
Disappointed
GESCHRIEBEN VON:
Naima M.
20. Mai 2021
Nice try but I’m just not getting the rich red I want. Your mix is more brown with reddish tones. Plus, the mix smelled too strongly of ammonia and left my hair a little dry. The shampoo and conditioner were nice but skimpy. I have lush, tight curls and super absorbent hair. So, so long. I appreciated the effort.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
mary R.
20. Mai 2021
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Unsatisfied
GESCHRIEBEN VON:
mary R.
20. Mai 2021
Gray coverage did not last longer than drugstore brands.
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Giselle M.
19. Mai 2021
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Colour too dark.
GESCHRIEBEN VON:
Giselle M.
19. Mai 2021
This colour is way to dark and just looks brown. Covers grey though. I just put on today and very disappointed. Is too dark for my skin tone and no copper/red colour shows.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
joan O.
19. Mai 2021
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Color not there
GESCHRIEBEN VON:
joan O.
19. Mai 2021
I still am not getting the color
I want . The color is still too
light ..
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica L.
19. Mai 2021
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Not the right color
GESCHRIEBEN VON:
Jessica L.
19. Mai 2021
The color looks nothing like my previous hair color or like the color on the website.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Debbie P.
19. Mai 2021
|
Washes out
GESCHRIEBEN VON:
Debbie P.
19. Mai 2021
I’ve noticed every time I wash my hair the color washes out. Nor permanent
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maria E G.
19. Mai 2021
|
No sirve
GESCHRIEBEN VON:
Maria E G.
19. Mai 2021
El producto no funciona. Me lo aplique según las indicaciones y para nada me quedo el cabello del color se supone quedaría además de que no cubrió mis canas
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
SARA G.
19. Mai 2021
|
It was not the color that I requested
GESCHRIEBEN VON:
SARA G.
19. Mai 2021
The instruction was not for the people who do not know how to color their hair. The color was not the one that I expected. The top of my hair was like carrot and the rest of my hair did not get any color during the time that was in instruction. It was %100 Guarantee but I do not know how because even more color can not be a good way for me because I do not like the color that made for me. It was something else, not my request.
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Patricia L.
19. Mai 2021
|
Quedo muy oscuro
GESCHRIEBEN VON:
Patricia L.
19. Mai 2021
Lo había pedido un tono más claro que le primero, y me han quedado las raíces mucho más oscuras (castaño oscuro) tal y como es mi pelo, solo me ha cubierto las canas.
No sé si es posible pedir un reembolso y darme de baja, no sé ahora cómo aclararme las raíces sin estropearme el pelo.
Un saludo
Patricia
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Reba H.
18. Mai 2021
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Hair falling out!!
GESCHRIEBEN VON:
Reba H.
18. Mai 2021
The very first time I used this I had 2 chunks of my hair to fall out. I don't know what happened but I don't think I will be using it anymore. That scared me enough.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Annabelle M.
18. Mai 2021
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Utter disappointment
GESCHRIEBEN VON:
Annabelle M.
18. Mai 2021
I filled out the colour questionnaire and sent in my photo - selecting a medium blonde colour for my medium/light brown./auburn hair. I was so excited, I have been wanting to update my colour for a while now and go lighter for summer.
I ordered with a special offer of 2 packs of colour for 10 euros and thought I was #WINNING. However, you can imagine my disappointment that the product took almost 2 weeks to arrive, then when I used the first bottle, making sure I followed all the instructions, washed it out and dryed my hair, there was ZERO change. I tried the second bottle, again following all instructions only to come with the same result, No change in my hair colour. I still have medium/light brown./auburn hair. I remember reading while I was doing the questionnaire and sending in my photo that if the colourist thought there would be an issue with the chosen shade, they would get in touch, nobody did so I was expecting to get my lovely medium blonde hair.
What a shame, I really wanted to like this product and even signed up for the colour plan.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carmen A.
18. Mai 2021
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No canas y se cae el color
GESCHRIEBEN VON:
Carmen A.
18. Mai 2021
No me gusta nada, en dos lavados y se ha caído mucho el color. Las canas han salido en una semana.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Emily S.
18. Mai 2021
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Left hair feeling soft
GESCHRIEBEN VON:
Emily S.
18. Mai 2021
Sent me 2 packages for my long hair which was great but took my sister 2 hours too apply so I recommend dying sections at a time because it's only supposed to stay on the hair for like 15-30 minutes!! Oops
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GESCHRIEBEN VON:
Jovanna J.
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GESCHRIEBEN VON:
Saidah A.
18. Mai 2021
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Too bad
GESCHRIEBEN VON:
Saidah A.
18. Mai 2021
Is like a black color...no mahogany
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sandra J.
18. Mai 2021
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No pinta mis canas
GESCHRIEBEN VON:
Sandra J.
18. Mai 2021
No pinta mis canas
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Coralie F.
17. Mai 2021
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Première commande jamais reçu
GESCHRIEBEN VON:
Coralie F.
17. Mai 2021
Impossible de vous dire si le produit répond aux attentes car je ne l'ai toujours pas reçu et j'ai passé commande le 05/05 pour une livraison estimée au 11/05/21. Nous sommes le 17/05 soit 12 jours après et toujours rien ... il faut croire que la repousse peut attendre. Je ne recommanderai pas et ce sera mon dernier achat sur votre site.
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GESCHRIEBEN VON:
Margot H.
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GESCHRIEBEN VON:
Adriana G.
17. Mai 2021
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On the fence!
GESCHRIEBEN VON:
Adriana G.
17. Mai 2021
I want to like this product but so far I’m on the fence about it. Color is beautiful but it does not stay long on gray hair. Some of it fades to gray, some fade to gold. I have dark brown hair. Perhaps I need to change my formula. So far, not impressed!!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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