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GESCHRIEBEN VON:
Aisha R.
29. April 2021
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Wrong color didn’t cover gray!
GESCHRIEBEN VON:
Aisha R.
29. April 2021
Dried my hair out so bad! Wrong color and didn’t cover any gray! Very disappointed
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Janette J.
29. April 2021
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LEAVE IN TIME SHOULD BE ADJUSTED.
GESCHRIEBEN VON:
Janette J.
29. April 2021
I had to leave the color on longer because it was not covering my hair. What's going on? I never experience anything like this before.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jill M.
29. April 2021
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Color preferred
GESCHRIEBEN VON:
Jill M.
29. April 2021
Today I attached a photo of my current color and a picture that is what I’m trying to accomplish with the highlights.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Vanessa L.
29. April 2021
|
déçue
GESCHRIEBEN VON:
Vanessa L.
29. April 2021
J'avais demandé un color set qui couvre plus les cheveux blancs. Et je suis déçu e car j'ai l'impression qu'il couvre moins que la dernière fois. En deux semaines, des cheveux blancs sont apparus au niveau des tempes et quelques racines. Et j'ai bien suivi les instructions
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Carol A.
29. April 2021
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Wasn’t Permanent
GESCHRIEBEN VON:
Carol A.
29. April 2021
My color washed out & I thought it was supposed to be a permanent color/it even got on My light gray pillowcase when I must have perspired when I was asleep/I’m not happy at all w/My product
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Hala O.
29. April 2021
|
No.
GESCHRIEBEN VON:
Hala O.
29. April 2021
I have been coloring my hair at home for 22 years. This was the most difficult and messy home application kit I’ve ever used, and the color (I ordered a copper mahagony) is mousy brown. I look terrible and will need to have it professionally corrected.
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GESCHRIEBEN VON:
Stephanie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alyssa B.
29. April 2021
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Very bad
GESCHRIEBEN VON:
Alyssa B.
29. April 2021
My head turn yellow/orange i want my money back. I thought it would be blonder & its yellow/orange that is not what i asked for!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Brenda B.
28. April 2021
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Didn't like it!
GESCHRIEBEN VON:
Brenda B.
28. April 2021
It was supposed to be a reddish-brown, it turned out more of a maroonish color. I wish I had never tried it. It was now where near a brownish-red. I usually use Preference by Loreal BR1 (cinnamon) Mega Brown and told them. I thought I'd get something close, but that was not the case. I'm so glad I canceled after I got the first one. Very disappointed.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Kellymarie C.
28. April 2021
|
AVOID!! JUST GO TO THE HAIRDRESSERS
GESCHRIEBEN VON:
Kellymarie C.
28. April 2021
I'm not sure who you have mixing the colours but they need sacking!
My first ever order arrived today couldn't bare the excitement of my new salon coloured hair.
Followed the instructions down to a T to make sure it turned out just the way it should.
As applying the product it started to look quite dark on the places I'd added it to keeping in mind on the test I noted that I had yellowish blonde hair and was looking for the ashy blonde shade shown (that I could apparently have with my original hair colour) so all completed did the 2 to 3 min scrub into my hair with water.
Decided I would wash out shampoo condition and style before I properly looked and hey presto job done I now have orange yellow hair no ashy tone at all just an orange tinge to the yellow underbase!! Back to the hairdressers I go.!!!
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Denise D.
28. April 2021
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Doesn’t work
GESCHRIEBEN VON:
Denise D.
28. April 2021
Kept asking for lighter more copper got no results
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Louise B.
28. April 2021
|
2nd time not colour grey roots
GESCHRIEBEN VON:
Louise B.
28. April 2021
2nd time , colour just doesn’t colour the roots deep enough, always a slight henna like glow at roots compared to rest of head .
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
MARIE R.
28. April 2021
|
trop chimique
GESCHRIEBEN VON:
MARIE R.
28. April 2021
les produits sont trop chimiques, je préfère les colorations naturelles qui n'abiment pas les cheveux.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Fatima B.
28. April 2021
|
Commande jamais reçut
GESCHRIEBEN VON:
Fatima B.
28. April 2021
J ai commander mais jamais reçut ma couleur depuis 3 semaines
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ciara D.
28. April 2021
|
Left my white blonde hair yellow
GESCHRIEBEN VON:
Ciara D.
28. April 2021
Asked for an ash blondes particularly for neutralising any small yellow tones and it turned my hair orange with warm tones
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
carri D.
27. April 2021
|
awful
GESCHRIEBEN VON:
carri D.
27. April 2021
dull boring and not even like the photo. Truly disappointing.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Tonya S.
27. April 2021
|
Wrong color
GESCHRIEBEN VON:
Tonya S.
27. April 2021
I ordered a golden blonde,but when I colored my hair it was orange. I ended up using a box bleach to tone it down.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Emily Y.
26. April 2021
|
Two different colors!!!!
GESCHRIEBEN VON:
Emily Y.
26. April 2021
I look awful! I wanted a red like I usually go with. I had quite a bit of grow out, So my kit came with a root color and an end color. These are two wildly different colors!!! My roots are a deep brown and my ends are a bright, bozo-esque, red. I am truly dissatisfied and will have to wear a bun or something til I can fix this horrible dye job.
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GESCHRIEBEN VON:
Stephanie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maria M.
26. April 2021
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Didn't cover as much as the previous ones I used
GESCHRIEBEN VON:
Maria M.
26. April 2021
This color didn't seem cover my hair like the others I've used. Pretty disappointed.
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GESCHRIEBEN VON:
Stephanie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jamie P.
26. April 2021
|
Didn't cover my roots at all
GESCHRIEBEN VON:
Jamie P.
26. April 2021
After dying my hair I noticed that my roots were still quite prevalent and my grays stood out. I actually had to go buy a box at the store and re-do it.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jenny Z.
26. April 2021
|
Love the color, but not my roots
GESCHRIEBEN VON:
Jenny Z.
26. April 2021
I love the color but even following the directions my roots are so light, my hair looks so bad right now.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Deborah M.
26. April 2021
|
Did not perform well
GESCHRIEBEN VON:
Deborah M.
26. April 2021
Did not perform well
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Katherine B.
26. April 2021
|
Disappointed
GESCHRIEBEN VON:
Katherine B.
26. April 2021
Colour is different at the roots, did not cover greys. Glad I only paid offer price of £10
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nicole R.
26. April 2021
|
Nice color
GESCHRIEBEN VON:
Nicole R.
26. April 2021
I liked the color and waited 36 hours to wash it and was disappointed when some color came out. It wasn’t the bold color that it was right after the initial wash. Also was very disappointed with how strong the smell was when applying it to my hair... that was horrible. Other than that I liked the initial result. Will have to wait longer next time to wash.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Linda O.
26. April 2021
|
Does not cover grey
GESCHRIEBEN VON:
Linda O.
26. April 2021
Left on for 40 minutes and used hair dryer for a few more.
Also, way too much product sent for root touch up. Once mixed it has to be tossed.
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GESCHRIEBEN VON:
Megan T.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christy N.
26. April 2021
|
Not enough color
GESCHRIEBEN VON:
Christy N.
26. April 2021
I recently purchased a kit and it wasn't enough product for my hair. Only got half of my hair colored. Really like the color but it wasn't enough
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Hannah R.
26. April 2021
|
It wasn't enough
GESCHRIEBEN VON:
Hannah R.
26. April 2021
I have long hair and told them that when I ordered. Two bottles wasn't enough and I could only color half of my hair before having to run to the drugstore with dye on my head.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Robin S.
26. April 2021
|
Not the best
GESCHRIEBEN VON:
Robin S.
26. April 2021
I was disappointed in the lack of shine and match to my colour. I left it on longer than I was told but there were areas where it still did not take well.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle M.
26. April 2021
|
Not enough product
GESCHRIEBEN VON:
Michelle M.
26. April 2021
There was not enough product to cover my hair so I still have my old color coming through and my gray hair is now brown 😒.
I may need to buy 2 next time.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Margaret P.
26. April 2021
|
Disaster
GESCHRIEBEN VON:
Margaret P.
26. April 2021
Tried this twice. First time I used it colour was orangey red. Supposed to be raspberry red. Gave the benefit of the doubt and asked for it to be àltered. My hair was no different. Still orangey and has been left very dry. I've had much better results from cheaper box dyes at half the price. Won't be buying again.
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anita D.
26. April 2021
|
No gray coverage
GESCHRIEBEN VON:
Anita D.
26. April 2021
Very disappointed with the product. My hair was dry with minimal gray coverage.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa R.
26. April 2021
|
Is a computer customizing my color?
GESCHRIEBEN VON:
Lisa R.
26. April 2021
Apparently when my color was corrected they failed to pay attention to the fact that I wanted GOLDEN tones! I specifically stated GOLD tones. The first color gave me reddish tones. It said Gold on the bottle. The corrected color is too dark and has zero gold tones in it and now I look like Elvira! It’s so dark it’s blue. They made it darkest brown and ash. It said it shld have 2 bottles each of color and developer. It had one of each. I don’t know how you can mess up something like this. If you couldn’t give me gold tones then tell me. Don’t just send me something else. I’m so pissed because I have a family funeral to go to in a few days and will be seeing family I haven t seen in years and I look washed out bc the color is so flat and dark. Terrible. I’ll never order again
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nadège C.
25. April 2021
|
Déception
GESCHRIEBEN VON:
Nadège C.
25. April 2021
La couleur est trop foncée et trop fade
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Nikita W.
25. April 2021
|
Pretty color but...
GESCHRIEBEN VON:
Nikita W.
25. April 2021
I like the color, but it didn't take all the way, and quite a bit has washed out of my hair.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Eugenia J.
25. April 2021
|
Awful, second attempt and still awful
GESCHRIEBEN VON:
Eugenia J.
25. April 2021
I wanted Irish Redhead bright colour. Ordered from e-salon twice. First time after following all instructions to the letter, the colour was light brown at the top and no colour on the lengths. I emailed to cancel he subscription. We spoke and I send pictures of the colour I wanted to the support team who persuaded me to try again. This time it was a fiasco again with boring dull medium brown all over. Cancelling the subscription and very happy to see my hairdresser tomorrow. Although as I only did the colour yesterday I won’t be able to change it for the next few weeks. Very disappointed. I am used to dying my hair and get better results and hair quality after colouring from L’Oréal hair products. It’s not difficult, at least I don’t think so, to make a redhead bright colour.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Melissa B.
25. April 2021
|
Color made my hair turn orange
GESCHRIEBEN VON:
Melissa B.
25. April 2021
My hair turned orange
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Fiona R.
25. April 2021
|
No change to original colour
GESCHRIEBEN VON:
Fiona R.
25. April 2021
Unfortunately this did not work for myself still just black 🖤
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Cathy B.
25. April 2021
|
Less than desirable results.
GESCHRIEBEN VON:
Cathy B.
25. April 2021
This coloring took a long time and it had quite a few steps. Especially when the results were below desirable. I did not understand why I shampooed and conditioned my hair after coloring it. I truly believe that rinsed out most of the coloring in my hair. Some of it is dark but there is not any hint of blue at all. As a matter of fact it has my natural hint of red. The gray hair in the front did not fully dye. I have bought boxes from Walmart that dyed better than this one. So now I am stuck with gray and I can't dye again for a while. I have baby fine hair and I don't want to damage it.
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GESCHRIEBEN VON:
Stephanie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christie C.
24. April 2021
|
Did not cover my gray, made my roots pink
GESCHRIEBEN VON:
Christie C.
24. April 2021
The color was supposed to be a neutral dark blond to cover my roots and gray. My color came out pinky-copper and warm. It clashes with the rest of my hair color. None of my gray was covered. I now have to get my hair professionally fixed. Luckily I have a lot of hats to cover this disaster in the meantime.
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GESCHRIEBEN VON:
Sangeeth R.
|
Antwort unserer Experten
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GESCHRIEBEN VON:
Alexandra D.
24. April 2021
|
My second try, not working again
GESCHRIEBEN VON:
Alexandra D.
24. April 2021
I have tried it twice already, and even after asking to make adjustments it is not working. It doesn’t cover my grays, and the color is still brassy. Probably have to cancel.
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GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
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GESCHRIEBEN VON:
Tina L.
24. April 2021
|
Color to dark
GESCHRIEBEN VON:
Tina L.
24. April 2021
Changed hair from blonde to brownish red grey
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
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GESCHRIEBEN VON:
Rebecca S.
23. April 2021
|
Awful grey coverage and hot roots.
GESCHRIEBEN VON:
Rebecca S.
23. April 2021
I specifically asked to go darker on my roots and assumed the color would have done that. Nope! No grey coverage and hot roots!!!! I had to go to the salon to fix what Esalon did to my hair. Extremely disappointed!!!!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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|
GESCHRIEBEN VON:
Alexis N.
23. April 2021
|
Horrible
GESCHRIEBEN VON:
Alexis N.
23. April 2021
I did what the instructions said and made sure every piece was saturated and my hair doesn’t look any different than what it did before I dyed it. Crappy hair dye, will never buy again.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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|
GESCHRIEBEN VON:
Clair P.
23. April 2021
|
Disappointed.
GESCHRIEBEN VON:
Clair P.
23. April 2021
Greys showed after 2 days. Colour wasn’t even close to what I wanted.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sangeeth R.
|
Antwort unserer Experten
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GESCHRIEBEN VON:
Bonnie S.
23. April 2021
|
No bueno....help.
GESCHRIEBEN VON:
Bonnie S.
23. April 2021
Yikes - I asked for a lighter color, and I got the exact...no darker color. I don’t want my hair to be black.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
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GESCHRIEBEN VON:
Amanda R.
23. April 2021
|
Not for me
GESCHRIEBEN VON:
Amanda R.
23. April 2021
I do love how they supply a couple pairs of gloves and remover, etc in the kit. I usually have all that, but it’s nice that comes with it. I’ve been dying my hair for a long time and was excited to try this because of all of the positive reviews. However, I did not have a good experience. Right off the bat the bottle began leaking after I mix everything together. It was on right, it just didn’t seal good. Long story short, my color ended up being too dark. Plus, it doesn’t even completely color my greys.
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GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
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GESCHRIEBEN VON:
Leanna N.
23. April 2021
|
Leaked during shipping
GESCHRIEBEN VON:
Leanna N.
23. April 2021
I’ve ordered for over a year and have not had any issues with my product. This time the outside of the box clearly showed the dye had leaked. It was more than half empty and was all over the inside of the box. It didn’t appear there was any shipping damage, but that the cap wasn’t on securely. The nice thing is that when I called, eSalon was very easy to deal with to get a replacement. They said they were also refunding me the cost. I haven’t received my replacement yet, but I’m sure I will.
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GESCHRIEBEN VON:
Jovanna J.
|
Antwort unserer Experten
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|
GESCHRIEBEN VON:
Bénédicte M.
22. April 2021
|
Deception
GESCHRIEBEN VON:
Bénédicte M.
22. April 2021
La coloration que j'ai reçu correspondé bien à ma demande, malheureusement celle ci s'est estompée au 1er lavage. Et l'odeur de la coloration est très prenante. J'ai cru ne pas pouvoir faire celle ci tellement l'odeur été insoutenable. (odeur d'ammoniaque).
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GESCHRIEBEN VON:
Margot H.
|
Antwort unserer Experten
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|
GESCHRIEBEN VON:
Maja W.
22. April 2021
|
Pedido
GESCHRIEBEN VON:
Maja W.
22. April 2021
No mi recibí este pedido
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Eileen P.
22. April 2021
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Color did not work. Color did not cover gray.
GESCHRIEBEN VON:
Eileen P.
22. April 2021
Please cancel all orders not happy with your product for my hair
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rebecca J.
22. April 2021
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Bit too red
GESCHRIEBEN VON:
Rebecca J.
22. April 2021
Faded quite quick
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Michelle M.
22. April 2021
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Very disappointed
GESCHRIEBEN VON:
Michelle M.
22. April 2021
I colored my hair according to directions and the gray was not covered very well at all.The gray did not color at the temples and hair line .
I was very disappointed
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Stephanie M.
22. April 2021
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Mistake
GESCHRIEBEN VON:
Stephanie M.
22. April 2021
Difficult to cancel orders
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Belinda Gl
22. April 2021
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decue
GESCHRIEBEN VON:
Belinda Gl
22. April 2021
pour etre franche tres decue pour 10 euros une paire de gant une lingette un shampoing un apres shampoing et une creme pour eviter de coloree la peau decue na pas recouvert mes cheveux blancs odeur tres desagreable directement sa ma monter aux yeux meme apres plusieurs rincage l eau qui degoulinait de la tete qui tombait dans mes yeux et oui je l ai rincer sous ma douche me brulait mes yeux et irritation du cuir chevelu cest comme sa la teinture n avait pas ete faite j ai toujours mes cheveux blanc donc je recommanderais pas dommage .......une gamme moins elevée ma fait plus de positive ....
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Emily M.
22. April 2021
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Not pleased with results
GESCHRIEBEN VON:
Emily M.
22. April 2021
I tried my custom made hair color twice and both times the color has not been able to successfully take on my grey hair. This time I had someone assist with the coloring to ensure that all areas were covered. After the processing and rinsing was complete there were noticeable hairs that were still grey. With this being said I will not be continuing your services. Thank you for the opportunity but I wish to cancel my subscription.
Mahalo,
Emily Mossman
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Susan M.
22. April 2021
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Poor Result, No back up
GESCHRIEBEN VON:
Susan M.
22. April 2021
Having followed instructions to the letter l ended up with, grey roots and lovely lengths. The root dye didn't take at all. Most disappointing is that despite two emails l have received no response from customer care. I hope this review may prompt someone to get in touch!
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
April K.
22. April 2021
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Not the color I wanted
GESCHRIEBEN VON:
April K.
22. April 2021
I wanted a brown color and I got black. Not happy at all.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Manna M.
22. April 2021
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Easy application
GESCHRIEBEN VON:
Manna M.
22. April 2021
Th application process is very easy and there is no smell. However, I find that the color does not last and my grays start showing after 2 weeks.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maia M.
22. April 2021
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Colour not as described
GESCHRIEBEN VON:
Maia M.
22. April 2021
Was supposed to be an intense copper but instead was a warmish brown.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Anna M.
22. April 2021
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Horrible
GESCHRIEBEN VON:
Anna M.
22. April 2021
I followed the directions to a T and it made my hair worse. The roots were a different color than my ends because the directions told me to color the roots with one bottle and the ends with another. So disappointed if I could give it 0 stars I would
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Bridget M.
21. April 2021
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not enough
GESCHRIEBEN VON:
Bridget M.
21. April 2021
I had to use last month's package and this months to completely cover my hair. I am canceling. still looking brassy and never get enough to cover my roots.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
shannon M.
21. April 2021
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not even ANY BLUE my.hair !!!.very disappointed
GESCHRIEBEN VON:
shannon M.
21. April 2021
would like to cancel my subscription a.s.ap.. shannon miller. wensday 4.21.2021. 3:57am.. ⁰
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica G.
21. April 2021
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Bummed
GESCHRIEBEN VON:
Jessica G.
21. April 2021
Color made no change to my hair, wasn't the color i asked for. I feel like i pick a certain color and they change it to what they think will work. Was told they would resend the color i asked for and again it seemed like they chose the color. I would have just liked to receive what i pay for so was a little bummed out.
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa K.
21. April 2021
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Grays are already popping out
GESCHRIEBEN VON:
Lisa K.
21. April 2021
Not strong hair dye my grays are already coming out
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Crystal M.
21. April 2021
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Not good gray coverage
GESCHRIEBEN VON:
Crystal M.
21. April 2021
Love the color but it doesn’t cover stubborn grays very good
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer M.
21. April 2021
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Colour
GESCHRIEBEN VON:
Jennifer M.
21. April 2021
Having used the same colour previously, the colour is harsh on the hair,
It doesn’t match the previous colour and as a hairdresser l am meticulous at application. The product has left me with an enormous colour correction Bill.
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lydia M.
21. April 2021
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Less product arriving
GESCHRIEBEN VON:
Lydia M.
21. April 2021
I have been using the product for a year. While the color match is good, I have been noticing that the amount of solution has decreased, so I am getting less for the money lately.
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GESCHRIEBEN VON:
Maury E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Breda M.
21. April 2021
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Doesn't cover grey
GESCHRIEBEN VON:
Breda M.
21. April 2021
I was disappointed on my first effort and contacted you to darken formula. Still doesn't cover greys. I'm light blonde and thought it would be an easy colour to blend in
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Shannon G.
20. April 2021
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Not terrific gray coverage
GESCHRIEBEN VON:
Shannon G.
20. April 2021
Color too brown, didn’t cover gray, was told no way to adjust it. Can’t figure out how to cancel and I’m not happy.
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GESCHRIEBEN VON:
.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Shelleyanne R.
20. April 2021
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Not the color I requested
GESCHRIEBEN VON:
Shelleyanne R.
20. April 2021
I purchased a purple color and it was a reddish brown. My natural color is deep brownish black and it lightened my hair without any purple tint. Very disapointed
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Champion C.
20. April 2021
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Réclamation
GESCHRIEBEN VON:
Champion C.
20. April 2021
Colis endommagé
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sara N.
19. April 2021
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Not right color
GESCHRIEBEN VON:
Sara N.
19. April 2021
After reading numerous reviews online and hearing how great the color is at eSalon I decided to give it a try. Boy was I wrong. I have naturally red hair and wanted to cover up whites; I ordered a color very similar to my natural hair color and now my hair is brown not even a slight tint of red. Very upset with the color I could have gone to the store and picked out a box and have better results. Shame on me for putting my trust in esalon. I have requested a refund and canceled my account.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Myriam M.
19. April 2021
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Commande jamais recue
GESCHRIEBEN VON:
Myriam M.
19. April 2021
Je n’ai toujours pas reçu ma commande le 19/04 alors qu’elle devait arriver le 12. C’était ma 2 eme commande chez esalon. Cela ne donne pas envie de continuer
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Victoria T.
19. April 2021
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Hate the color
GESCHRIEBEN VON:
Victoria T.
19. April 2021
I loved the first few times I used the system but this color adjustment went horribly and came out almost black on me. When I contacted customer service about a refund they gave me a runaround about a new color adjustment but I don't trust them when this color went so wrong. Someone else cancelled my upcoming orders and told me to email a specific address. I emailed them directly regarding the refund and still haven't heard back a month later. So much for 100% satisfaction.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Christine C.
19. April 2021
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Over all I live the color but Grey coverage is still an issue
GESCHRIEBEN VON:
Christine C.
19. April 2021
My Grey colors a light drown or red..after a few washings it's obviously 2 toned
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sarah S.
19. April 2021
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Not what I was expecting
GESCHRIEBEN VON:
Sarah S.
19. April 2021
I was hoping for better grey coverage and a nice cool color. It pulled warm on me and didn’t do much for my grey. Will not be a return customer. I gave 3 stars for packaging.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alison A.
19. April 2021
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Really bad product
GESCHRIEBEN VON:
Alison A.
19. April 2021
Left roots light brown greys orange rest dark but not purple at all and generally hair felt like straw took 3 conditioning treatments to return condition of hair to normal very dissatisfied
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Linda B.
19. April 2021
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Way too brown and way too dark...i asked for lighter and redder :(
GESCHRIEBEN VON:
Linda B.
19. April 2021
The color is the same as last time... looks like the edits made no difference at all
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
CORINA B.
19. April 2021
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merci de me rembourser
GESCHRIEBEN VON:
CORINA B.
19. April 2021
Bonjour,
je vous ai déjà expliqué que la couleur ne me va pas et que j'annule l'abonnement, mais vous m'avez envoyé quand même la couleur, merci de m'envoyer une étiquette gratuite de retour et me rembourser immédiatement.
Cordialement,
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GESCHRIEBEN VON:
Margot H.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Clara R
19. April 2021
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No satisfactorio
GESCHRIEBEN VON:
Clara R
19. April 2021
Pedí un color totalmente neutro y la verdad al usarlo según especificaciones de aplicación y control del tiempo, el cabello me ha quedado disparejo y con manchas. Es la 2da vez que compro y la primera tampoco me fue tan bien, quise darle otra oportunidad. El refill lo he devuelto y estoy a la espera del reembolso. No tuve una experiencia positiva pero no quiere decir que tu experiencia se igual.
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Aidy V.
19. April 2021
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Color no adecuado
GESCHRIEBEN VON:
Aidy V.
19. April 2021
El color nada que ver con lo que pedí, me quedo castaño claro ,y lo pedí negro azulado,
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GESCHRIEBEN VON:
Cecilia A.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jessica E.
19. April 2021
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Dark brown isn’t dark enough
GESCHRIEBEN VON:
Jessica E.
19. April 2021
I purchased “Darkest Brown” and included photos along with notes expressing concern that it may not be dark enough. (I’m Southern European with naturally very dark brown hair but not quite black). The colourist never reached out on my comments and when I used the colour it was indeed much too light. It also had copper and red tones which again, I made note that I didn’t want those undertones. It seemed like they didn’t read any of my order notes or looked at my photos. I gave it three stars because the packaging was nice and instructions were well organized. Good concept but I’m unhappy with the end result.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Toni M.
18. April 2021
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SHIPPING ISSUES!
GESCHRIEBEN VON:
Toni M.
18. April 2021
I ordered this product on 4/10 it is now the 15 and the package is still setting at the mail facility how long do I have to wait? There are so many other companys with better shipping services, why should I keep purchasing from a company who doesn't seem to care about efficiency in shipping?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Marie G.
18. April 2021
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Washed out
GESCHRIEBEN VON:
Marie G.
18. April 2021
I've washed my hair twice since I last used the colour and at first it looked great covered all the grey but not it just seems like it's washed out now
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GESCHRIEBEN VON:
Sangeeth R.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jacklyn M.
18. April 2021
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purple tint
GESCHRIEBEN VON:
Jacklyn M.
18. April 2021
I am very disappointed in the color. It is to dark and has a purple tint, I wish to cancel any future color products.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Sara B.
18. April 2021
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Didn't do anything on my roots
GESCHRIEBEN VON:
Sara B.
18. April 2021
I have naturally blonde hair but dye it red. With any other brand I've purchased, it will cover my roots. This didn't. I will need to dye my hair again because my roots are still showing a different color. Honestly so unsatisfied.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Mary J.
18. April 2021
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I want to unsubscribe
GESCHRIEBEN VON:
Mary J.
18. April 2021
I want to unsubscribe immediately!
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lisa B.
18. April 2021
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It did nothing
GESCHRIEBEN VON:
Lisa B.
18. April 2021
I followed all instructions, I've been doing my hair at home for nearly 20 years and even used eSalon back in September of 2020. This time around it should have been darkest brown with intense pearl (I requested a purple like pearl)
My hair looks exactly the same as it did before coloring it. It's a light-medium brown. I've never had a hair color not take and fairly irritated I wasted over an hour and $30 just to have the same color I started with. If I could give 0 stars, I would.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Ms. M.
18. April 2021
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Covered grays, Dried out hair.
GESCHRIEBEN VON:
Ms. M.
18. April 2021
My curly hair (which needs a lot of moisture) was immediately dried out by this product. While it covers my grays well, the color was flat looking and the ends were dried out right away even though I followed the instructions to the letter.
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Lucile C.
17. April 2021
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Déception
GESCHRIEBEN VON:
Lucile C.
17. April 2021
Compte tenu de la quantité de cheveux blancs et de mon allergie à l'ammoniaque, la couleur ne couvre pas totalement mes cheveux blancs malgré une demande de modification d'un ton plus foncé.
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Magali T
17. April 2021
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Pas la couleur souhaitée
GESCHRIEBEN VON:
Magali T
17. April 2021
Ma couleur n'a rien d'un cuivré mais un auburn!!! Du rouge ? Je suis dégoûtée
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Sarah D.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rachel J.
17. April 2021
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Terrible coverage
GESCHRIEBEN VON:
Rachel J.
17. April 2021
I was very disappointed in my first color. There was absolutely NO grey coverage. The color itself wasn't horrible but I needed to tone out the brassiness. I was supposed to get a replacement color which I never got either.
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Jennifer S.
17. April 2021
|
Never received my order and I cannot speak to anyone about it
GESCHRIEBEN VON:
Jennifer S.
17. April 2021
My apologies. I found it. I mistook the box for a different order. Still, I think the shipping is wacky and I hope there's a way to actually reach a person if I should ever need to. Again my apologies for the erroneous review
There's no phone number that I can find on this website and the support link just leads me in circles. Also, I find it very strange that the shipment originates from Anaheim, CA, however it ships several times across states all the way to New York. I live 1/2 hour from Anaheim. I could have picked it up
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Maile N.
17. April 2021
|
Wrong color
GESCHRIEBEN VON:
Maile N.
17. April 2021
The color turned my hair black which is not what I wanted at all!
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Gerry M.
17. April 2021
|
Returned
GESCHRIEBEN VON:
Gerry M.
17. April 2021
I return the product right after it was sent to me I am still waiting for my credit that's what I was told when I called and they said they couldn't stop the shipping just send it back Return to Sender.
I went to the post office and I did this have you received the item back yet so I can be credited?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Collyn P.
17. April 2021
|
Too red
GESCHRIEBEN VON:
Collyn P.
17. April 2021
Ordered what was supposed to be chocolate brown. I got something that made my hair auburn. Texture was good as was coverage but color was way off what was represented
0 von 0 Personen fanden diese Rezension hilfreich. Du auch?
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Diana B.
17. April 2021
|
Very Disappointed
GESCHRIEBEN VON:
Diana B.
17. April 2021
I wrote you a email telling you how disappointed I am.
Not what I expected at all, front and side greys weren't covered at all, color not what I wanted, ended with 2 tone hair in the back of my head, my sister pointed it out. My hair is short so there's no room for mistakes!!!
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
shirley N.
17. April 2021
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Super pissed and look horrible
GESCHRIEBEN VON:
shirley N.
17. April 2021
Followed directions to a T and it did not blend at all even with pouring the rinse over my head and massaging for 5 minutes instead of just the 3 minutes recommended. I was trying to go dark red and they didn't even try to do that. I dont care really what color they think i should have for my skin tone i know what i want and have had it before and sent pics. Not the best experience or impression
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Rosa E.
17. April 2021
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Unhappy with Color
GESCHRIEBEN VON:
Rosa E.
17. April 2021
The color did not stay for more than 5 days, and it's too expensive for not holding its color..
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GESCHRIEBEN VON:
Natalie E.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Alejandra
16. April 2021
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No duró
GESCHRIEBEN VON:
Alejandra
16. April 2021
No duró el color ya que mis canas se notaron a las dos semanas del tinte
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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GESCHRIEBEN VON:
Amanda R.
16. April 2021
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Dull
GESCHRIEBEN VON:
Amanda R.
16. April 2021
This color seem to be duller than the last time. I applied it just as the instructions stated and had done it the same way I’ve done it in the past.
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GESCHRIEBEN VON:
Jovanna J.
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Antwort unserer Experten
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