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1.695 Kundenbewertungen |
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Felt too thick and heavyBewertet: Repair Shampoo + Conditioner Duo Too thick and heavy feeling. Very hard to rinse out. First time purchase, would not buy it again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCindee - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DuoBewertet: Repair Shampoo + Conditioner Duo Shampoing ne mousse pas difficile à doser. Après shampoing ne fait pas briller les cheveux ils sont moins secs mais encore un peu ... 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKarine - Nous sommes vraiment désolés d’apprendre que notre Repair Shampoo + Conditioner Duo n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par email pour vous proposer un produit qui répondra mieux à vos besoins |
No Noticeable ImprovementBewertet: Repair Conditioner I have used this a few times now and it doesn't seem to work into my hair well where I have to apply a lot just to be able to comb it through. Even after leaving it on for 5+ minutes, my hair feels tangled. There haven't been any noticeable results yet but I'll finish the bottle off and see if this changes. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - We're truly sorry that our Repair Color Care Conditioner did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Kinda conditions.Bewertet: Repair Conditioner Left my fine hair frizzy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJackie - We're truly sorry that our Repair Color Care Conditioner did not provide the repairing quality that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No Noticable DifferenceBewertet: Repair Conditioner I can find less expensive conditioner at Walmart that is at least if not more nourishing than this proved to be. I used it about 3 times and then threw the rest away and went back to what I had used before. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelissa - We're truly sorry that our Repair Color Care Conditioner did not provide the conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not as expectedBewertet: Repair Shampoo + Conditioner Duo I am disappointed it the moisture shampoo and conditioner. They did not leave my hair feeling soft at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGabrielle- We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Avis partagéBewertet: Repair Shampoo + Conditioner Duo Odeur et texture toujours géniales, mais ayant les pointes sèches et les racines qui ont tendance a regraisser rapidement je trouve que cette gamme alourdit le cheveux ! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSally - Nous sommes désolés que vous n’êtes pas satisfaite de notre Repair Shampoo + Conditioner Duo. Nous allons vous contacter par email afin de remédier à cette situation, conformément à notre garantie de satisfaction. Chaque cliente est importante et nous sommes impatients de vous proposer un produit qui répondra mieux à vos besoins. Vous retrouverez plus de détails dans l’e-mail envoyé. |
The old packaging formula was niceBewertet: Repair Shampoo This new formula packaging is not doing good to the hair. Hair feels heavy weighted after wash 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFreyal- Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We hope to continue helping you find hair perfection! |
Repair conditionerBewertet: Repair Shampoo + Conditioner Duo I have long hair. This condition is not very effective with hair tangling once out of shower. Will not repurchase. The shampoo is fine. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenYvonne- We're truly sorry that our Repair Shampoo + Conditioner Duo did not perform as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
This item didn't arrive with my colour.Bewertet: Repair Color Care Conditioner Not received item 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAna - We're truly sorry you did not receive our Repair Color Care Conditioner as expected. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not greatBewertet: Repair Conditioner My hair has been very dry since using this product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMy G - Thank you for your feedbacks. We apologize for the disappointing experience you have had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not for curly hairBewertet: Repair Shampoo + Conditioner Duo I have half Latin hair it’s very curly. But I have to use so much of the conditioner to make it soft. The shampoo is great but I need a better conditioner 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We’re very sorry to hear that you were so disappointed with the Repair Shampoo + Conditioner Duo -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart. |
Rend les cheveux grasBewertet: Repair Shampoo + Conditioner Duo Le lendemain mes cheveux sont gras en dessous sinon quand on fait le shampooing et le soin le 1er jour c est top peut-être ne convient il pas a ma nature de cheveux? 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAurelie - Nous vous remercions de vos avis. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec notre Repair Shampoo + Conditioner Duo. Nous vous contacterons par email, pour vous assister davantage ! |
Conditioner is not hydrating.Bewertet: Repair Shampoo + Conditioner Duo The shampoo isn’t too bad but the conditioner is terrible. I thought it would be salon quality but it really does not provide any conditioning. I can’t even describe the texture it gives my hair when I put it in my hair. And the smell is terrible. So bummed that is isn’t better. I do, however, love the hair color! So I feel bad about leaving this review. Just not happy about money spent on the shampoo and conditioner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngie H. - We're truly sorry that our Repair Shampoo + Conditioner Duo did not work for you. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details |
StaticBewertet: Repair Shampoo + Conditioner Duo It makes my hair staticky. I use it once a week to clarify it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarci W. - Thank you for your feedback. We're truly sorry that our Repair Shampoo + Conditioner Duo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Repair shampoo +conditionerBewertet: Repair Shampoo + Conditioner Duo Este producto dice que es para reparar pelo teñido pero a MI no me funciono al contrario me dejo MI pelo seco y espero yo no lo recomiendo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Angelica: Gracias por escribirnos. Sentimos que el Champú y mascarilla de reparación no hayan sido de tu agrado. Estaremos felices de poder darte una solución. Por favor revisa tus emails. Te acabamos de enviar un correo. |
ScentBewertet: Repair Shampoo + Conditioner Duo I like products with fresh scents like grapefruit. Otherwise, the product works well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPamela D. - Thank you for your feedback! We are so thrilled to hear that you like our Repair Shampoo + Conditioner Duo. We appreciate you taking the time to try it out, and to share your experience with us. Please let us know if there is anything else we can do to help! |
DryBewertet: Repair Shampoo + Conditioner Duo Leaves my hair very dry 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMindy S. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the expected outcome. To rectify this situation, we have reached out to you via email to see what we can do. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Makes my hair brittleBewertet: Repair Shampoo + Conditioner Duo My hair had been brittle and worry since using 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelsey L. - We apologize for the disappointing experience you had with our Repair Shampoo & Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not great for dry hairBewertet: Repair Shampoo + Conditioner Duo Need something better for dry frizzy hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer Expertenlyse K. - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo & Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We look forward to providing you with a product that will better suit your needs. |
Not what I was hopingBewertet: Repair Conditioner I don’t like the smell. It doesn’t really seem to do much conditioning. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHolly H. - Thank you for your feedback. Upon reviewing your eSalon profile, we see that you have already worked with one of our team members to resolve your concern. Please let us know if there is anything else we can do to help! |
My orderBewertet: Repair Shampoo + Conditioner Duo I never received them. I forgot all about them. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel M. - Thank you for reaching out to us. We have contacted you via email to remedy this situation. Please, keep an eye on your inbox for more details! |
A little disappointedBewertet: Repair Shampoo + Conditioner Duo Leaves my hair feeling weighted down, flat. No volume at all, feels like my hair gets dirty fast. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda M. - Thank you for your feedback. We are so sorry that our Repair Shampoo + Conditioner Duo did not work for you. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Rash on face neckBewertet: Repair Shampoo + Conditioner Duo I used both products and had a rash in neck and face won't buy again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaura - We're truly sorry that our (product) did not provide Repair Shampoo + Conditioner Duo that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Smells great wish it were largerBewertet: Repair Shampoo + Conditioner Duo I love the smell, but wish there was more product in the bottle. Doesn't help as much as I hoped with detangle. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMegan - We're truly sorry that our Repair Shampoo + Conditioner Duo did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details! |
My hair looks and feels worse than before I tried it!Bewertet: Repair Shampoo + Conditioner Duo I was so excited to try this product after reading all the wonderful reviews but I have been using this Repair Shampoo for almost one month now and my hair looks and feels worse! It is so dry and still very damaged. I also don't like how the bottles are so small it seems like you go through it so fast before you have to order more! I wish it would have worked for me. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJayda - We're truly sorry that our Repair Shampoo and Conditioner Duo did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Weird!Bewertet: Repair Shampoo + Conditioner Duo Left my hair smelling weird. Had to use so much to just cover my hair. Love your products but cant use this anymore. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTabetha - We're truly sorry that our Repair Shampoo and Conditioner Duo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Soooo snarled and dryBewertet: Repair Conditioner I can not even use this conditioner as a stand alone conditioner. I have to use my normal conditioner plus this one or the snarles are unbelievable and my hair was soooo dry. I love the color esalon puts out but the conditioners, shampoos, and hair masks and hydrators need help. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Conditioner. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Awful productBewertet: Repair Color Care Conditioner I never thought I'd say this about any esalon product, but I agree with some of the other reviews, this feels like a cheap conditioner. I've had to use loads of it and even then my hair feels like straw and needs to be saved by loads of leave in product. I have been promoting esalon to anyone & everyone since 2016, but these new conditioners are not worth the money, bring back the original formulas please. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRose H. - We're truly sorry that our Repair Color Care Conditioner did not provide the outcome you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not impressedBewertet: Repair Shampoo + Conditioner Duo I decided to try this shampoo and conditioner combo hoping it would work better then my previous shampoo and conditioner. It does not work well at all with my hair. It makes it feel dry, brittle and fly away. The classic shampoo and conditioner that come with my color kit works much better with my hair I think I will try those. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDawn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Stripped my hair of all natural oils!Bewertet: Repair Shampoo + Conditioner Duo this was more of a total stripping shampoo than a repair for me. I had to use an Quidad Oil Shampoo after this one to replace all of the natural oils stripped from my hair. will never use again, unless there is a need for a total strip of my hair. Didn't even try Conditioner since shampoo was so awful. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiane - We're truly sorry that our Repair Shampoo and Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It’s okBewertet: Repair Shampoo + Conditioner Duo I thought my hair would feel better after using a “repair shampoo. It’s above average, but not excellent. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAntoinette - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Rapid color conditionerBewertet: Repair Conditioner Just okay. No noticeable difference. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - We're truly sorry that our Repair Color Care Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Color doesn't cover graysBewertet: Repair Conditioner Color has been adjusted twice and it still doesn't cover the gray roots. The products I used from Sallys always worked. What is wrong with this hair color? It's very frustrating because now I have to go to work again with half colored roots. They are not brown -- they are light gold and look terrible. I guess if this can't be fixed I'll save my money and go back to what works. I ordered a bunch of other stuff too -- hair mask, color tint, color camo, dry shampoo -- I just hope those items work as advertised. The color is great where it actually shows up -- but the roots are terrible. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeborah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not for meBewertet: Repair Color Care Conditioner This mat be great for many hair types, but I did not care for it at all. If there had been a trial size or sample first, i'd never have bought this. It was expensive and I did not like the feel of it or how my hair felt or looked after using it. It might be amazing for someone, but not for me. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We're truly sorry that our Repair Color Care Conditioner did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ResidueBewertet: Repair Conditioner Seemed to leave a residue after using it more that three shampoos in a row 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynda - We're truly sorry that our Repair Color Care Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for curly or wavy hairBewertet: Repair Shampoo + Conditioner Duo When I wash my hair with this duo , my waves and curls come out limp and frizzy. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMiriam - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
unhappyBewertet: Repair Shampoo + Conditioner Duo I ordered this as it popped up when placing my order. Thought I was getting same moisturizing conditioner as before. I love the moisture conditioner but do not like the repair. Would of thought it would be good but tangled my hair. Would like to return unopened bottles (2). 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCHERYL - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not my favoriteBewertet: Repair Shampoo + Conditioner Duo I love the shampoo and conditioner that come in my coloring kit, so I was a bit disappointed by the feel of my hair after cleansing and conditioning with the repair set. Also the smell is less than desirable. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmily - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results or smell you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Wasn’t impressedBewertet: Repair Shampoo + Conditioner Duo I gave this stuff a shot and it made my hair feel good at first. After about a week it wasn’t feeling the same it didn’t feel light and fluffy but weighed down. This was after I decided to give it a shot even though it smells bad like melted plastic. I still have quite a bit left and I’ll use it but I won’t purchase it again. 6 von 8 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmanda - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Terrible.Bewertet: Repair Shampoo + Conditioner Duo This made my hair feel like straw. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJodi - We're truly sorry that our Repair Shampoo and Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Products are extremely drying to my hairBewertet: Repair Shampoo + Conditioner Duo I like the way these products give my volume, however, like most of the volume products I've used in the past, they are extremely drying to my hair. I don't see how they repair any damage. I won't be purchasing again. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCathy - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Hair doesn't feel conditioned.Bewertet: Repair Conditioner For some reason, this does not work well with my hair. I love the classic conditioner, so I figured this would be good for winter dryness. It almost seemed more like a shampoo because my hair felt rough just after rinsing--almost like it does right after you rinse out hair color. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHolly - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
conditions but no detanglerBewertet: Repair Conditioner This works well, but it doesn't detangle. I have curly hair and need a detangler. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandra - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Did not likeBewertet: Repair Color Care Conditioner It did not give me the results I expected. My hair is fine and needs moisture. I did not like the scent of this product. For my type of hair, I would not recommend this product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia G. - We're truly sorry that our Repair Color Care Conditioner did not provide the results you expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not a favorite for meBewertet: Repair Shampoo + Conditioner Duo Made my hair very coarse and frizzy. I discontinued use after first week of using and resorted to purchasing a drugstore brand sulfate free shampoo and conditioner. Will try hydration duo this shipment. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristina - We're truly sorry that our Repair Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too scented for me.Bewertet: Repair Shampoo + Conditioner Duo I suffer with migraines and strong scents trigger them. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
I'm not a huge fanBewertet: Repair Shampoo For the same reason as I didn't find value in the repair conditioner.. I don't feel my hair benefited in much repair. Still frizzy and breakage. I find the straight hair shampoo leaves my hair in better condition. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNaomi - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Shampoo. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not very silkyBewertet: Repair Conditioner I didn't get the feel of repair or softness.. my hair was more coarse in texture after use. I would probably buy the hair mask instead. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNaomi - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Conditioner. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very thinBewertet: Repair Conditioner The consistency of this conditioner is very thin. It did nothing for my hair. It was like I didn't use a condtioner at all. Very disappointed with this product 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElisabeth - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Conditioner. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not satisfactoryBewertet: Repair Conditioner I ordered both Shampoo and Conditioner and didn’t like either. I have long hair and had to use a ton of leave in conditioner to brush out! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCindy - We're truly sorry that our Repair Color Care Shampoo and Repair Color Care Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very dissapointedBewertet: Repair Conditioner I read the reviews and really thought this would be good match for my hair. All it seemed to do is suck all the moisture out of my hair. I could tell before I even rinsed it out. I tried it again and had the same result. I won't be using this again. 2 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeeDee - We're truly sorry that our Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Full strengthBewertet: Repair Conditioner Didn't do anything one way or another. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSuzy - We're truly sorry that our Repair Color Care Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Bleh!Bewertet: Repair Conditioner This conditioner was very disappointing. I have very thick curly hair and need a conditioner with substance. Even using a 50 Cent piece size dollop it was difficult to disperse through my hair and it was not moisturizing enough. I had to use twice as much leave in conditioner to compensate. I typically use Cat Walk or Ouidad products and Dove for curly hair when in a pinch. All of those are better than the repair conditioner. 6 von 7 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - We're truly sorry that our Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
it was okBewertet: Repair Conditioner I didn't find it gave me the results that my hair color order shampoo and conditioner did....I maybe am ordering the wrong product that they send you to use after you color your hair? It didn't smell the same either...im not sure ill order again.I still love my hair coloring product though! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca - We're truly sorry that our Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
it was okBewertet: Repair Shampoo I didn't find it gave me the results that my hair color order shampoo and conditioner did....I maybe am ordering the wrong product that they send you to use after you color your hair? It didn't smell the same either...im not sure ill order again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca - We're truly sorry that our Repair Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not my favoriteBewertet: Repair Conditioner Not my favorite I did not have good outcomes with this product, my hair was still dry 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia - We apologize for the disappointing experience you had with our Repair Conditioner. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
good conditionerBewertet: Repair Conditioner would like a nicer scent- natural one of course 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLuann - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
YuckBewertet: Repair Conditioner Worst conditioner ever never took one tangle out of my hair left it dry and brittle 2 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSherise - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
HeavyBewertet: Repair Shampoo A little heavy, tough to run my fingers through my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenThank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
No moreBewertet: Repair Conditioner Will not waste my time on this conditioner. Did nothing for my hair but make it feel oily within 1 day. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPamela - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Gag worthy scentBewertet: Repair Shampoo I haven't read all the reviews, but based on the few I glanced over, I am wondering if I got a skunked bottle of shampoo. Mine smells like faintly floral Crisco. It's got this rancid oil smell that seriously makes me gag. I'm trying to use it anyway since it wasn't cheap (the conditioner doesn't have the same offensive odor, thank goodness), but I will never buy it again. Like I said, I can't say either way if it's good shampoo. I mean, I guess my hair looks fine after I use it, but no different than any of my other shampoos that don't make me want to vomit in the shower. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenValerie - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Do not like the smellBewertet: Repair Shampoo Works well but has an awful smell that the other products do not have. I have to wash with another shampoo after to get out the smell. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dispensing aperature too big encourages wasteBewertet: Repair Color Care Shampoo Opening of bottle needlessly larger...than the prior version, before the re-branding. So, are you trying to get people to use too much product fori increased orders? Because too much comes out if u r not careful! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSamantha - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
QualityBewertet: Repair Conditioner Was not high quailty i expected. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrenda - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
byeBewertet: Repair Conditioner didn't care for the texture 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLorraine - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Just okBewertet: Repair Conditioner Not so special. I didn't see any big improvement in my hair with this product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBarbara - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Used the whole bottle just to somewhat comb thruBewertet: Repair Conditioner Don't waste yo money 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCrystal - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Stripped my hairBewertet: Repair Shampoo So drying, just awful 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCrystal - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not what I was hoping for in a shampooBewertet: Repair Shampoo Left my hair feeling over moisturized and a bit oily. Not my favorite product 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJane - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Does not help with thinning hair.Bewertet: Repair Shampoo Didn't feel it was doing the job. Left my hair soft and hard to manage in the style I usually like. Left my hair very, very 'floppy' (unmanageable)! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria -We're truly sorry that our Repair shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
can't even open itBewertet: Repair Conditioner I struggled opening the bottle and the contents were way too thick , a very cumbersome and annoying experience:( 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSparkling - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
ShampooBewertet: Repair Color Care Shampoo Not the quality I expected 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTina - We're truly sorry that our Repair Shampoo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
its okBewertet: Repair Shampoo I really like the color but it seems to wash away after 2 weeks. Its not what I expected. I wish it was since it looks nice for like 2 weeks then its dull and I just don't like it. I give up. Ill just go back to the salon at least it will last a few more weeks. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmy- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
So surprisedBewertet: Repair Shampoo I purchased the repair shampoo after my wonderful experience at my original introduction session. I loved the way it felt in my hair. I have naturally curly 3B-ish type hair. About 3 weeks into using it, I developed lots of build up and am having to use weekly ACV rinses to get my hair and scalp back on track. I ended up using it as hand soap. Very expensive hand soap. I was so bummed! 7 von 8 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiva - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
dry hairBewertet: Color Care Repair Shampoo This doesn't work at all in my hair,it dries it out 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Why did you change this....Bewertet: Repair Conditioner I wish you had never changed this product. The new formula now leaves my hair feeling like straw. Unfortunately I have several bottles to get through, I am seriously debating about throwing them away but that’s a lot of money. I loved the original product that I used for 2 years. To find something that keeps my hair as healthy as the original formula was so difficult. Very disappointed. 10 von 12 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrandie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not pleasantBewertet: Repair Color Care Conditioner What happened to my regular conditioner. This left my hair dry and brittle . Second time I used it I used more than normal to get the soft feeling that I used to get. But it made my hair dull and lifeless. I won't be ordering this product again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSadaf - We're truly sorry that our Repair Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
no buenoBewertet: Repair Shampoo no mejoro nada 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrigitte - Realmente sentimos que nuestro Repair Shampoo no proporcionó los resultados que esperaba. Hemos llegado a usted por correo electrónico a ver qué podemos hacer acerca de remediar esta situación, por nuestra garantía de satisfacción. Valoramos a cada cliente y miramos adelante a proveer de usted con un producto que mejor se adapte a sus necesidades. Mantener un ojo en su bandeja de entrada para más detalles |
no es bueno para miBewertet: Repair Conditioner me reseca el cabello disculpen. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrigitte - Realmente sentimos que nuestro Repair Conditioner no proporcionó los resultados que esperaba. Hemos llegado a usted por correo electrónico a ver qué podemos hacer acerca de remediar esta situación, por nuestra garantía de satisfacción. Valoramos a cada cliente y miramos adelante a proveer de usted con un producto que mejor se adapte a sus necesidades. Mantener un ojo en su bandeja de entrada para más detalles. |
Definitely differentBewertet: Repair Conditioner Only used it once so far but it left my hair smelling like an 80s locker room. Very perfumey smell. Hair is good...nothing to write home about but it does the job. Hoping for awesome results after a few more uses. :) 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCourtney - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Leaked all over the placeBewertet: Repair Conditioner This was the first time I bought products in the new packaging. When I opened the box the shampoo and conditioner had leaked all over everything which is strange because they were in a bag and the bottles were not punctured. Are you using these new bottles to save cost? It’s not worth it to have to deal with this mess. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPhyllis - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Leaked all over the placeBewertet: Repair Shampoo When I opened the box the product had leaked all over the place. The box itself was not dented and neither was the bottle of product. It was a mess to clean it all off the other items I purchased. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPhyllis - We're truly sorry that our Repair Shampoo arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedBewertet: Repair Conditioner I was hoping this would be great but after using the conditioner it didn't seem to do anything. It was almost the opposite. I feel like my hair is dryer and more frizzy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWendy - We're truly sorry that our Repair Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not great for dry hairBewertet: Repair Conditioner Insufficient conditioner for dry ends. Would not order again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandra - We're truly sorry that our Repair Conditioner as an insufficient conditioner for your ends. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not my favoriteBewertet: Repair Conditioner I don’t really care for the repair conditioner. My hair feels cousrse afterwards. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathy - We're truly sorry that our Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Only used once so farBewertet: Repair Conditioner I had to use more than my regular conditioner to untangle my hair. But I have only used it once so far so will see if my hair is in better condition after a month of use. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBeverly - We're truly sorry that our Repair Conditioner did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
A lot neededBewertet: Repair Color Care Conditioner Used along with the repair shampoo. Found my hair needed quite a lot, before I could comb it through, and felt my hair wasn't as conditioned as I would like. I had to wash my hair every other day, as it went flat and greasy, not sure if it was the conditioner, I liked the shampoo, not sure about the conditioner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLorraine - We're truly sorry that our Repair Conditioner did not provide the conditioning you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dry, dry, dryBewertet: Repair Shampoo This shampoo makes my hair dry as hay. Even the shampoo packet that comes with the dye kit leaves my hair horribly dry. I thought the repair condioner would counteract the effects of the shampoo, but no. It was just as bad. These products were a complete fail for me. Drug store shampoo/conditioner worked better than this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJenifer - We're truly sorry that our Repair Shampoo did not provide the moisture you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn’t work for my hairBewertet: Repair Conditioner I used this conditioner twice. It doesn’t add moisture hardly at all. I have to use a lot of leave-in conditioner after using this product to make my hair feel normal. Wouldn’t recommend. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJenifer - We're truly sorry that our Repair Conditioner did not provide the moisture you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
StiffBewertet: Repair Conditioner It made my hair very stiff. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCynthia - We're truly sorry that our Repair Conditioner left your hair feeling stiff. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not as good as Aussie 3 Minute ConditionerBewertet: Repair Conditioner Doesn't make your hair feel like silk. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristine - We're truly sorry that our Repair Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details |
Something changedBewertet: Repair Conditioner I have bought this conditioner previously but when I used this new bottle, something changed. It doesn't detangle my hair like it did before and my hair isn't as soft. Not sure if there was a formula change with the packaging change but I am disappointed because I thought I had finally found a product that was great...and then something changed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - We're sorry to hear that you were disappointed by your experience with our Repair Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information |
Its okBewertet: Repair Conditioner I don't like the smell 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSharon - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
StrengthensBewertet: Color Care Repair Shampoo Yet leaves hair dry!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShealyn - We’re sorry that you were unsatisfied with our Gaining Strength shampoo and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Smells greatBewertet: Color Care Repair Conditioner Like most of the add-on products this bottle is too small. My hair is long & I went thru this bottle in less than 2 weeks, and I don’t even wash my hair everyday. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMasumi - Thank you for your feedback. We apologize for the disappointing experience you had with our At Full Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not what I expected.Bewertet: Repair Conditioner Missed the Smell & Shine I prev got with Heart Lock It shampoo. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSuse - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No no noBewertet: Repair Color Care Shampoo Would not recommend hair gets all tangled 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacy - We're truly sorry that our Repair Shampoo left your hair tangled. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Good ishBewertet: Repair Color Care Conditioner Good ish but need to a lot of it for it to make your hair in tangled from shampoo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacy - We're truly sorry that our Repair Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedBewertet: Repair Conditioner I thought it will made my hair smoother and stronger,it did not,will not buy it again, going back to old condiotioner 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBeata - We're truly sorry that our Repair Conditioner did not make your hair smoother and stronger as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |