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Color Set
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67.686 Verifizierte Kundenbewertungen |
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Ran outI didn't have enough for my whole head I had to squeeze and scrape what I could from the bottle to finish my roots and ends because my hair so extremely thick and wavy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t change colour as requested at allFollowed instructions to the letter, my hair looked the same as before although it did cover my roots/greys, my old highlights were literally still there - gave up and caved in to a shop bought box dye, very disappointed as this was the second time after being unhappy with first colour outcome. Didn’t even bother using the highlight/balayage kit I bought. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Claire! We are sorry to hear your color hasn't changed. Please check your emails, we got back to you to help you further. |
Too much redI would like to see the mahogany and lighter tone 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLori - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Terrible productOne use and my hair felt like straw! Also a very unpleasant smell. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLorraine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
la couleur est parfaite !Incroyable, j'en reviens pas, la couleur est parfaite, j'ai adoré la nuance supplémentaire pour les longueurs. Petit bémol : je regrette d'avoir jetée la moitié du flacon étape 1 : Racines, trop grandes quantités quand on l'associe à l'étape 2 pour les Longueurs. J'ai le cuir chevelu très sensible, et malheureusement cette coloration n'est pas une exception, je tenterai la prochaine fois de faire un bain d'huile sur le crâne, pour aider à mieux la supporter. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSalut Mary ! Nous sommes ravis de savoir que tu es contente du coloris et que tu as adoré le reflet supplémentaire pour les longueurs. C’est génial d’entendre ça ! Nous te remercions pour ton retour sur la quantité de produit. Nous prenons en compte ton expérience pour améliorer nos recommandations et les rendre plus adaptées. Concernant ton cuir chevelu sensible, c'est une excellente idée de faire un bain d’huile avant l’application, nous espérons que cela t'aidera ! Si tu as d'autres questions ou si tu as besoin de conseils supplémentaires, n’hésite pas à nous écrire. |
Ni me gustoPinte mi cabello con el tinte que recibí y mis canas todavía están, no se pintaron 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Raquel: Lo sentimos mucho. Revisa tus emails, te acabamos de escribir para poder ayudarte. |
Watch out . They place you on a reorder time and send it out.This is a scam order trick to keep your money and you do not even know it. Just go to a salon or drug stone instead. They charge $34.51 for the "supposed order. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - We’re truly sorry that our service did not meet your expectations. We take our clients' feedback to heart and have reached out to you via email. Keep an eye on your inbox for more details. |
You mismatched a colorHey guys, your colorist did a horrible job. You sent me a much lighter color and completely wrong shade than my original color. I am very dissatisfied with your try! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenOksana- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
didn’t dye my hairit didn’t dye my hair at all after following all instructions - last color i did from y’all was awesome, but my hair is still just red 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLily - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No gray coverageDidn't cover my gray at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRegina - We’re sorry to hear that your hair color is not covering greys as expected. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |