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Color Set
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67.686 Verifizierte Kundenbewertungen |
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DisappointingWhen I put the dye in there was Alot purple, but after rinsing it was just a deep dark brown with no purple hue to it. Wasn't what I wanted. This dye cost too much to not get the results I was expecting. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNatasha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the color I wantedFortunately, I did a strand test before covering my whole head. I really did not like the new color mixed for me. 😢 I wanted a little more red color instead of all the brown but they removed all the copper color which was my favorite part. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts will be in contact with you via email and will be happy to assist in this process. |
Just okayWasn't as happy with the color as I thought I would be, After 3 days I had grays showing again. I also noticed in the shower how bad it stripped my hair of any moisture. It didn't leave my hair feeling good at all. I however loved the convenience of the whole thing it just seemed easy to mix and apply. I did not like how long it had to stay on my head but hopefully it's because the stuff in it was more gentle (I don't know) sure did not smell that way. I am just being completely honest. There was nothing that made me think this was any different from store bought products besides the price being more expensive. I did like that they gave me the opportunity to try it before spending alot money on it. Not sure yet if I will keep purchasing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRosa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Excellent colour, but doesn’t lastI was excited to try this as I’ve been using box dyes since I was a teenager and had never quite found the right fit. The instructions are clear and the resulting colour is excellent and exactly what I wanted. But I’m sad to say by the time the refresher came around my whole head needed doing again :( not sure if it’s due to the summer sun or what but a refresher doesn’t quite cut the mustard. Disappointing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Charlotte! We are sorry to hear your color doesn't last. Please check your emails, we got back to you to help you further. |
Missed the markWas the first attempt at a color change. It’s definitely more blonde with the added gold but I that canceled out the copper for the red in the photos I sent. It’s just blonde now, no red/strawberry at all. I’d like to order early for the next try but would like to hear how you’d like to change it to fit the strawberry blonde color better. Thanks! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Blonde roots!I am unsure what went wrong but my roots are bright blonde now! This was supposed to be a darker shade than my last color but somehow something went wrong! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVictoria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Colour outcomeI was disappointed as it didn’t cover all my grey, I will not be purchasing again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Julie! We are sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you further. |
No changeIf you have dark hair like me (very dark brown, seems black), I do not recommend. I wasted time and money. My hair colour did not change at all. I followed the instructions provided and videos yet no colour change for me. Also, it changed my hair's texture :/ 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Anon! We are sorry to hear your color didn't change. Please check your emails, we got back to you to help you further. |
Doesn’t last.The color faded quickly. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Too DarkMy color is to dark please adjust. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShannon - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |