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Color Set
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67.669 Verifizierte Kundenbewertungen |
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El color del tinteEl tono del tinte para el crecimiento del cabello es horrible, entiendo que ya había enviado u. Email para cambiar el color, resulta muy oscuro. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Lizette: Sentimos que tu color haya resultado más oscuro de lo que tú esperabas. Por favor, revisa tus emails, te acabamos de escribir para poder ayudarte. |
La couleur n'est pas la bonneLes quantités sont top, la livraisons est rapide les produits sont de bonne qualités mais par contre la couleur c'est pas du tout ce que je voulais je suis déçus 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCamille - Nous sommes désolés que vous ne soyez pas satisfaite de votre coloration. L’un des bénéfices uniques de notre service est la possibilité de modifier votre formulation selon votre expérience et nous espérons que nous pourrons discuter bientôt afin d’améliorer votre expérience avec nous ! Notre équipe vous contactera par email pour vous assister davantage. |
Really gingerI'm not sure why this has come out so ginger, but it's not the right shade at all, very brassy especially at the roots. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Felicia! We are sorry to hear that it's not the right shade for you. Please check your email, we just got back to you to help you further. |
badlythe color sent was 100% different from the color I specified. After dyeing, my hair lost its quality. This company continues to send me hair dye, withdraw money from my card even though I have called twice and refuse to use these dyes. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMash - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Still waitingNot really your fault but royal mail still haven't delivered it. Bloody nightmare trying to collect as well. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Zeldra! We are sorry to hear that your order hasn't arrived. Please check your emails, we just got back to you to help you further. |
Not for greysOk. Not salon quality. I've used 2x so far and the grey coverage isn't very good unfortunately. I think drug store colour might have better coverage. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristen - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Washed my hair once, and out came the dyeTurns out this permenant hair colour isn't so permenant. Great idea, disappointing colour. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Alice! We are sorry to hear that your color faded after one wash. Please check your emails, we just got back to you to help you further. |
DislikeThe color doesnt seem to last and its hard to cancel the monthly plan ., 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenReina - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
MarroonI was looking for revitalizing my natural red hair. As I have gotten older, my hair got darker. I am really glad that I didn't get anything more than semi-permanent because my hair is at least five shades darker, not a natural color, and very marroon. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmily - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
ne me convient pasme convient pas, pas vraiment de changement par rapport a ma précédente couleur 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristelle F. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que vous soyez déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous et nous souhaitons vous aider à trouver une couleur qui répondra à vos attentes. Nous allons vous contacter par email pour plus d'information. |