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Color Set
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67.669 Verifizierte Kundenbewertungen |
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DisappointedI've very disappointed in this company. I paid high price in the end only receiving start up kit. Never my rest ongoing. So I called speak to someone an I was told they sent out the product an this. Was there last time they will be sending out free stuff to me. And I said man that's not what I'm expecting I want to be getting what I paid for. And as it stands still the second time around nothing has come to me except for one round of the product that I paid for way more. Very disappointed nervous to even try what they sent me because now I'm not going to have anything to do with the company that's going to accuse me of trying to get free product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKarena - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't work for meI have ginger roots and meh hair on rest. Gonna have to sort it out some how. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Nicola! We are sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
I am not happy with the coverage of gray with my hair care product from you. ThI wish to cancel my hair color products from you. Please not ship May next shipment. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJudy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Coloration sur demandeJe n' ai pas su faire la coloration car cela sentait tellement fort l ammoniaque que j' ai préféré jeter le produit 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJosiane B. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que vous n'avez pas utilisé votre coloration. Nous proposons également des formules sans ammoniaque. Nous allons vous contacter afin de vous aider et trouver une solution. Veuillez vérifier vos emails pour plus d'information. |
Again not the right color...Sent pictures for the color I wanted.....not even close and the 2 bottle don't even match up well.....kinda pissed.....again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngela - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
A lot darker than I thoughtI was so excited to receive my colour box last night, so of course I had no patience and did my hair last night. However, I was in shock after washing my hair because it is a lot darker than in the pictures its like a dark brown not a medium brown with golden bits. So a little disappointed. But other than that it arrived quickly, and it does exactly what it says so I will definitely being getting my hair colour from here again but not this colour. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Samantha! We are sorry to hear that the color was darker than expected. Please check your emails, we just got back to you to help you further. |
Did not workonly turned the highlighted parts of my hair bright red 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKayleigh - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Too darkThe color I received is way too dark for me. While the color on my hair is rich, it does not look right with my skin tone, it does not look natural. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBarb - We're truly sorry that our hair color did not provide your desired color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
3rd time a charm - no!I need to cancel any forthcoming shipments of your products. I’ve tried three times and even sent exact formula my hairdresser uses. And you charged me! Went from gold to ash so I’m not sure I could recommend to others. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSharon - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Trial Number 1This was the first time I have used E Salon hair color. I do have a few grey hairs at my temples and the color really didn't pick them up. Also, the color that was chosen for me was nice, but it left my hair looking brassy or having a lot of red tones. I would prefer not using purple shampoo every time I wash my hair! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJacqui - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |