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Color Set
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67.658 Verifizierte Kundenbewertungen |
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Color equivocado y no cubrio mis canasEste tinte me dejo las raizes rojizas y no cubrio mis ganas, una verdadera perdida de tiempo y dinero. Tuve que comprar un tinte en la farmacia para cubrir a mi tono. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLiliana - ¡Realmente apreciamos sus comentarios! Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su inquietud. Háganos saber si hay algo más que podamos hacer para ayudar. |
Didn’t cover all the grayPlease cancel didn’t cover all my gray 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNancy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color not lasting as longSo I have been with u all for awhile n I have been noticing a problem with the color fading a lot faster then it used too. Nothing on my end has changed n it's getting disappointing that prices are going up but quality is going down. I hope this will not b the case with my color coming up in April or I may have to reevaluate my options 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHey Tami! We're super sorry to hear this. Upon reviewing your profile, we see that you've submitted an adjustment request and our Color Experts are currently working to resolve your concerns. We truly appreciate your feedback! Please let us know if there is anything else we can do to help! |
Grey coverStep 1 for my grey washed out in 3 washes. It was permanent color? Not happy. This was a truly poorly mixed product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeborah - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
RootsWhile the color is very nice at the beginning, my roots have faded dramatically over the few weeks. I left this color on for 45 minutes and still my roots did not seem to have good coverage. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRichelle - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Not coveredIt didn’t covered all my hair color, some area are lighter then others 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAveen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
color wasn't darkeri didnt like the color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNoriko - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did’t fully cover grayDid the 30 minutes and gray still shows through slightly 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShari - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointingThe gray coverage was inadequate, despite my entire head being saturated. I had gray in the front that did not tint and, with my 41st birthday coming up, it was affecting me. I thought I could deal with it, but as the weeks passed, it faded rapidly and I decided to visit my stylist at the 5 week mark rather than 8. I had planned to begin doing my own color and having her do the cut to save money, but eSalon ensured I won't be doing that. I will have to return to budgeting for my stylist to do the full service now. So disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAleshia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No matter what I do, this color does not cover.I ha e given this a try 3 separate times and despite following the instructions to a T, this color does not cover well, leaves spots, and doesn't even color baby hairs. I wanted to be sure it wasn't an error on my part before I left a negative review, but I'm tired of my color not turning out as promised. I'll be searching for another brand. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaura - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |