|
Color Set
|
67.658 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
colorlast box i received i was unhappy with it the dye. it did not cover my gray at all. please credit my credit card. I'm simply not happy with the color, my hair feels dirty too. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenMary - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Pedido sin recibírNo puedo calificar porque el producto no llegado aun 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHola, Amparo: Sentimos que no hayas recibido tu color. Revisaremos tu caso al detalle y te enviaremos un email con todo tipo de detalles. Por favor, revisa tus emails. |
I did not like the color very muchThe color wasn't very rich or multi tonal or shiny. To me it was just like the $10 box of dye I use at target. I was hoping for it to condition give it a healthier look. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenEvangeline - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Does not cover greysI was hoping that this item would save me from going to a salon. How wrong I was I used this product and my hair feels lovely but my greys are either showing or are a different colour to the rest of my hair Really disappointed 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenBethan R.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not happyRequested colour change as the first one already faded after 1 wash and I ended up with patchy hair and I followed instructions to the letter they changed colour by half a shade order said I’d be receiving two bottles as colour was changed!! So to make sure I had enough I order a separate bottle of ends refresher so I’d have three bottles altogether only recieved two bottles so no not happy contacted online customer services and not willing to listen to what I’m saying to say I don’t think I’ll be ordering again. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenLouise C. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. We also apologize for any inconvenience caused. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't cover my greys!Didn't cover my greys and custom colour was way darker than expected 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenFarah Y. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
GreyDoes not hold to grey well within 2 weeks could see grey again 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKaren - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Wrong colorI ordered a light ash brown and they sent me BLACK. My hair is ruined. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenCarol - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not so long lastingI thought maybe it was just me, but I noticed it didn't last on my grey hairs as long either. About two weeks in my hair looked like it had faded to back to grey quite a bit. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenFrankie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Gray coverage lackingI followed instructions exactly. Lots of grays still visible. Disappointing. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJenna - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |