|
Color Set
|
67.649 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
watery product with bubbles strips moistureI have curly hair that needs to stay well hydrated. I was hoping to tone down some of the brassiness that happens in the summer, but what I got was dry, frizzy hair. I'm cancelling my recurring order. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenDiane - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
GINGER!I tried this for the first time and my hair went ginger. It was supposed to be a medium blonde, and it looked horrendous! And to make things worse I cant find an easy way to cancel my subscription! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJodie F. - Thank you for your feedback! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep an eye on your inbox, we have reached out to you to discuss your Color and Plan. |
Pretty goodThe color is great however I have gray coming in and the color does not stay in very long and that is using a shampoo that is for color-treated hair washing every other day 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenMary - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
This color is not a medium blonde!Within 2 weeks my Grey roots were showing through. Very poor! Am not impressed. The medium blonde was an ugly shade and very disappointing. I do not wish to continue with this product program effective immediately. I am very unhappy with my colorist who never followed up with me. Very disappointing! Sandra Petersen 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenSandi - Thank you for your feedback. We apologize for the disappointing experience you have had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Did not color my hair this timeThe color did not color my hairline especially around the temples and back neckline the top is lighter with reddish tints this time the base is darker I haven't put the light set yet 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenRebecca - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results matter to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this taken care for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
More like a semiI wasn’t happy with my first colour so they offered to change it for me. Both ologies wash out very easily 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenRachel H.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Easy to use but didn't cover greys at all.If I could give 0 stars, I would. Problem #1 - Original order did not cover greys at all. My colour was changed (to a slightly darker colour) and I was given a credit so I didn't have to pay for the second shipment. All good, right? Problem #2 - Second order was good. Covered the greys. But my third order was changed to a darker colour without me asking for it or being made aware of it before it was shipped. Problem #3 - Although I initially had better grey coverage the dye was fading quickly. I went back onto the website and realized I was getting demi-permanent dye and not permanent (Permanent is better for grey coverage.) So I asked to keep the same colour but switch to permanent dye. Which leads to... Problem #4 - When I mixed the 2 bottles together the smell was so strong - stronger than the demi-permanent and stronger than other box dyes I've used. I had to keep my bathroom door and windows open while using it. This wouldn't have been so bad but when I got into the shower and mixed the dye with warm water it was overpowering. The window and bathroom door were still open but the smell was so strong I felt like I was going to pass out. I had to get out of the shower (dripping with hair dye) to get air. I still felt nauseous half an hour later. I have been dying my hair at home for more than 10 years. I have never experienced anything like this before. Apparently, this is normal. Problem #5 - They could not keep the same color in permanent, but failed to tell me this, so now my roots are nearly black. I'm done! Subscription is cancelled. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Tarda mucho en llegar el pedidoLo compré el 28 de mayo, estamos a 10 de junio y todavía no lo he recibido. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenSara - We are sorry to hear you haven't received your order yet. We have reached out to you via email to help you further. Keep an eye on your inbox for more details. |
No colorI have colored my hair twice my hair is still Brown there is no copper tone whatsoever very dissatisfied the product also dried my hair so bad that I had to have it cut off I will not be ordering any more 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenChristina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not cover my grey very wellDid not cover my grey very well. I was disappointed. Revlon and other store bought permanent hair colors covered the grey much better 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenAda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |