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Color Set
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67.649 Verifizierte Kundenbewertungen |
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Very DisappointedColour shows no ash or violet - actually looks no different. Was much messier than other home products and stained my bath , grouting even after cleaning . Not impressed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKirsty F. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
So disappointedI applied my colour yesterday followed all instructions to the T. And I'm so not happy. My hair is way too dark. It's horrible. I can't understand how I got sent the wrong colour I sent pictures of my hair before with my order. It's just all one block of colour now. The highlights I got from my own hairdresser early December are completely covered now. . I can't stand to look in the mirror my hair is hideous. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenP. B . - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedReally disappointed patchy and not enough dye as I did state I had really long hair. My hair is britte and dry not enough shampoo and conditioner either..thanks alot 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElizabeth S.- Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Commande non reçue !J'ai passé commande le 18 janvier : à ce jour, le 1er février 2021, je n'ai toujours pas reçu ma commande !!! Ou est elle ??? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKatia G. - Merci pour votre commentaire. Après vérification de votre compte eSalon, nous constatons que vous avez déjà discuté avec l'un de nos agents par téléphone concernant votre commande. Si vous avez d'autres questions n'hésitez pas ! |
Grays dont disappearI love the convenience but I have extremely difficult grey side hairs that wont hold color. I just dyed hair last week with additional root color and greys wont disappear. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNorma - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Much too darkI asked for mid brown with ash. I now have nearly black. Much too dark for me. Also not very shiny like after most hair colour treatments. Disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnastasia M. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not what I asked forI made a specific request for the color mixture when I placed my order and the color I received was not correct at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDawn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Commande pas reçuJe n’ai pas reçu ma commande donc avis négatif 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenViviane G. - Nous sommes désolés que la livraison de votre commande eSalon ait du retard. Nous allons vous contacter par email afin de vous tenir informé de la situation actuelle. Veuillez vérifier vos emails. |
OrangeMy hair is like a copper orange now, it is kinda cute, but not the dark blonde I was expecting. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCrystal - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I have not used this ROOT Cover.What! Do not send me any more ROOT Cover. That is not a color! Can anyone actually talk to you? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEva - We're truly sorry that your color did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |