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Color Set
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67.642 Verifizierte Kundenbewertungen |
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Color washes out quicklyAbout 2 wks after doing my roots, the become noticeably lighter. The color washes out quickly and doesn’t hold its original shade. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarlena - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
MessyMy package was a mess when I opened it. The dye opened up during delivery and got on everything in the box. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAbby- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color arrived damaged. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It literally made zero change to my hair!I just used my first order. My hair has been a dark brown and I chose a dark auburn hair color. I diligently followed all the instructions and my hair has ZERO color change. The only thing that is impressive about this product is the packaging. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWendy- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Severely dried out my hair.Followed the instructions to a "T" and yet my hair is now so dry and brittle that I'm scared to ever dye it at home again. Plus the color I was wanting doesn't even come close. Very disappointed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeana- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not right shadeThis time the color was lighter and I requested a more burgundy shade but it was just browner than last time 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenErica - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not quite rightThis color never took. The color smelled differently and was watery. I’m thinking either they changed a product or I got a bad batch. I was never offered another bottle even after chatting with a customer service agent. Pricing is crazy for color that is no better than the local drug store. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJillian - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray rootsDidn't cover my gray hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenZita- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
The color is nice but OMG the smell made me sickI did like the color but I have never smelled a more potent hair dye smell. It made my eye water the entire time, making it difficult to apply my color. At one point my nose was burning as well. I ended up with a bad headache after. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachael- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that you were unhappy with the fragrance of our color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
El color no fue el que pediSabes que hace inos meses les.compre el producto me lo aplique y resulta que el color de mi raiz y mis canas se pintaton de rojo y el color que pedí fue negro osea fue un fracaso total el tinte 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenOnassis- Nunca nos gusta escuchar que nuestros clientes están descontentos con su color, ¡por eso tenemos una Garantía de Felicidad del Color! Nos hemos comunicado con usted por correo electrónico para que uno de nuestros coloristas autorizados pueda analizar más a fondo sus necesidades de color de cabello y ver cómo podemos ajustar nuestra fórmula para llevarlo a donde desea estar. Gracias de nuevo por comunicarte con nosotros y darnos la oportunidad de ayudarte a alcanzar tus objetivos de color. |
reddish/orange tint,I am very disappointed. my color has a reddish orange tint to it. I was hoping that ordering through here would get me a product that didn't do that to my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |