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Color Set
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67.625 Verifizierte Kundenbewertungen |
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DissatisfiedPoor coverage and result 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLouis- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Un peu décueBonjour, Un peu déçue car la couleur n'accroche pas. A part au racine, sur le reste des cheveux, c'est comme si je n'avais rien fait. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSolenne - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Smelly, left hair with weird textureThe mix was waaaayyyyy to smelly. Left my hair with some weird texture. Yes I followed the instructions. Giving and extra star because of convenient packaging and instructions. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenYadira- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
HorribleAsked for copper and got a blue blonde 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanet- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not expecting this.I was expecting a beautiful pearl mahogany and ended up with just a regular dull medium brown and some red roots. I could have achieved this color a lot easier with a box of medium brown from the drugstore. It’s not flattering and isn’t even close to the shade I chose. Very disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly-Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
OrangeMy hair is/was strawberry blond. After using this product, it is now a copper red. NOT the shade I wanted. I have been trying to get a return email from someone to discuss this and have not heard back from anyone. NOT HAPPY. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I expected!I have been a blonde for years and always get my color done at a salon. Due to the quarantine, I had to color my own hair. After filling out the style profile and recieving a natural blonde color, my hair is brown and I hate it!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmy-We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Avis mitigeJ'ai été très satisfaite par le packaging et les accessoires fournis procéder à la coloration. Le rendu du me convient cependant après seulement 2 semaines les cheveux blancs réapparaissent. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie - Nous sommes vraiment désolés d'apprendre que vous avez été déçue par la couverture de vos cheveux blancs. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nous vous avons envoyé un email avec plus d'informations. |
Does NOT color my white roots at all...Very disappointed. Called my salon during COVID-19 and paid $55 for curbside pickup and got my normal color and it covered ALL of my white roots. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDenise- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Greys stayedPrevious reviews said how good it was on coverage of grey hairs, it didn’t cover mine, it left a block at the roots a lot lighter than my ends, first time I washed my hair, it striped my grey hair and they where back 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarol-We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |