67.625 Verifizierte Kundenbewertungen |
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Color feísimo. Experiencia desagradableSoy una chica joven que ha usado en el pasado este tipo de productos. Por el confinamiento decidí probar. Envíe mi foto, yo pedí un cobrizo muy natural y CLARO. Lo que me enviaron fue un caoba feísimo y muy artificial que me oscureció el cabello. . Estoy horrorizada. Cuando la colorista ‘yvette’ me contacto le conteste para preguntarle acerca de las raíces... jamas me contestó. Con esa no respuesta y esa fluidez en la comunicación desistí de preguntar nada más. Lo que está claro es que no me han énviado lo que yo pedí. Y ahora tendré que ir a la peluquería para que me lo arreglen. Otra experiencia fatal fue usar el tazón para echármelo. Casi me intoxico. Nunca más. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAfrica - Lamentamos saber que se sintió decepcionada por los resultados de su aplicación de color. Nuestra Garantía de Felicidad de Color eSalon es algo que siempre respaldamos, y nos gustaría trabajar con usted para alcanzar sus objetivos de color de cabello. |
Tres bons produits maisPas assez de quantite pour cheveux mi long 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElise - Merci d'avoir pris le temps de nous donner votre avis, nous apprécions vos commentaires car ils nous permettent d'améliorer constamment notre service et nos produits ! Nous vous avons envoyé un email avec des informations supplémentaires concernant votre coloration |
Great Service but No Gray CoverageService and ordering is great but the color did not cover my grays at all. The color also came out darker than expected. Have had better coverage from box color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGema - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not light enoughI ordered the lightest blond, I thought. Included a pic. Maybe I should have left the color in for 40 minutes instead of 30, but it came out significantly darker than I thought. It's okay, and I can live with it, but I do wish it was a lot lighter. Like I said, maybe I should have left it in longer. But if there is no shade lighter, I may not order again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarita - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee. |
Did not color my grayVery disappointed for the first time ever. It didn’t color my whites on crown area where I needed it the most. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDee - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Do Not Use this productI specifically ordered from this company because they advertised the tone was superior to other box dye. I ordered cool blonde and it turned my hair orange ! I cannot get to the salon to have it fixed my hair looks terrible and I am stuck with it. This product did not perform as advertised. Do NOT Recommend 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathryn - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came differently than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. |
Worst hair colorNot only this hair color caused red in my roots, it did not touch none of my gray. I am very disappointed and upset. Not again. Please cancel it. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKhine - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Colors limitedThe kit was very nice. I was not pleased with the color I picked. I think the colors are to limited. But the product was very good. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLana - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! |
Not a successUnfortunately this didn’t cover my greys. Also a very solid block colour which isn’t flattering. I won’t be doing this again but thought I would try it due to lockdown. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFiona - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not what I wanted at allI was very surprised to receive only root colour. When I was asked about how I currently have my hair coloured in the salon, I answered highlights so expected that is what I would receive. I have never used a block root colour and would not have paid this much for one. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNatasha - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |