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Color Set
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67.625 Verifizierte Kundenbewertungen |
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No cubrio canasNo me cubrio las canas. No estoy contenta pero quiero volver a probar. Ya he pagado el segundo pedido, aunque dicen que si no estoy contenta me vuelven a enviar el producto sin cargo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Pepi: Gracias por escribirnos. Sentimos que tu color personalizado no hay cubierto tus canas como esperabas. Nos dará gusto revisar tu fórmula y darte una solución. Por favor revisa tu correo, te acabamos de enviar un email. |
Hair too dark for the dyeI really wanted this to work. But unfortunately after following all the instructions I can't even see a tint of colour peeping through. Part of the problem as well was that the colour I chose was the lightest one that was available, as the colours lighter, which my hair probably needed, were unavailable to me. My hair is black and I had high hopes for esalon that it would work. Very sad not to be able to give a good review. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRosa W. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
awfulI have no way to contact esalon so i will do it via a review. This hair color which was meant to cover the grey on my roots did NOTHING. ZERO coverage of grey hairs. Dont waste your money. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaura- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
The color doesn't last longThe color at the top of my head started to fade after my second shampoo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPriscilla- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
They do not even look at the pictures you send...terrible color match and would never trust this company again! I will stick to my salon and style experts!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJolene- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn’t cover greyI am very disappointed with the lack of grey coverage. Also the website says it is 100% guaranteed but there is no one to answer you they say high call volumes. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSuzanne- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color Faded QuicklyI was pleased with the application process and liked the color. However, the color faded really fast and I use a top of the line color safe shampoo. I would love this if the color would only last a while longer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBradie- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Roots don’t matchThe roots are way too light 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer G. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No!!! Don’t do itTurned my hair brassy orange. Never again.. now I’m screwed until the salons open up again Not worth it, don’t do it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTera - We apologize for the delay in our response to your review and we truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
LivraisonDifficile de donner un avis alors que le produit n'est toujours pas livré ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDanielle - Nous sommes désolés pour le retard et pour tout inconvénient que cette situation a occasionné. Nous vous avons envoyé un email pour vous assister ultérieurement. |