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Color Set
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67.669 Verifizierte Kundenbewertungen |
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me oscurecio el pelo demasiadoPues el servicio es muy rapido y la primera caja es espectacular porque te trae de todo... lo unico es que me oscurecio el pelo de rojizo que tenia a brown oscuro y pues la idea era aclarar, no oscurecer. Yo envie fotos y explique, pero al parecer la chica no hizo lo q esperaba. The first box has a lot of things and I really like that, and the shipping was very fast too, but talking about the color, I used to have a red color and the one that they sent us turns to dark brown. The main idea was to get into a cooper (lighter) because I sent photos and explain everything , but apparently the colorist did not get what I wanted, so because of that Im a little disappointed... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Jessie: Gracias por escribirnos. Sentimos que el color hay sido más oscuro de lo que esperabas. Estaremos encantados de poder revisar tu fórmula para darte una solución. Revisa tus emails, te hemos enviado un correo. |
Custom colourDye aready fading, disappointed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren J. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Grays not covered all the wayPatches of gray where left around my hair. Strong Odor. Loved the smell of the shampoo and conditioner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
still a little too warmcan you tone down the warmth please, it is a little too brassy. My hair also feels badly out of condition since using these colours? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie G. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not effective coverage over grays.Followed instructions to a T, left color on 35min, and the greys are showing through. Used medium brown. Been successfully coloring my roots for years. The stain remover does not work on skin, but does work on countertop. I will say packaging is lovely but who cares if product doesn't work. The internet reviews about this product being #1 are based on packaging not product effectiveness. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEllen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
GrayDid not take way my gray 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBobbi - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t cover grey hair completely this timeThis kit did not color my grey hair completely this time followed instructions exactly as package said 😢 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
My hair turned greenMy hair turned green 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKim - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very disappointedNot the color I order. I requested to be way lighter and is so dark. Dark brown my original color was a golden brown almost blond. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEvelyn - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
User reviewThe product was okay and will probably give a better result if I am a professional. I had a hard time working on the actual coloring of the strands, separating sections and subsections. Using the brush to color, and keeping the sections away from each other is harder than I thought. By the time I finished coloring, my arms are so tired from being raised for so long. I also do not know how the hair on the back side of my head came out. I could still see some grays even thought I followed the time required to leave it. Again, if I am a professional, I could've yielded a better result. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEddo - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |