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Color Set
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67.669 Verifizierte Kundenbewertungen |
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Fantastic personal colourJust by telling ESalon about the colour I required they have succeeded in providing me with the exact colour I wanted. ESalon are very clever in how they customise your hair dye to do exactly what you want by sending them a picture of your hair and/or telling them what you want they are able to customise a hair dye just for you - just brilliant. My new colour is light brown and I am very pleased with the results. Beautiful. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Love 💕 it!I absolutely love my color! It came out perfect. Thank you so much. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Too darkI did my color today and it’s way darker than I wanted. The quality of the product is awesome but now my hair is way darker than I wanted.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFiona - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not at all the color I wantedThis past set was not even close to the color I wanted. I had sent in a picture of a dark cherry color and a picture of my current color for the best chance to get the ideal formula. My hair is more bright orange red. It’s way too light and way wrong on the tone. I hate it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAshley - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
White Hair not coloredI followed the instructions. I don't have much white hair but I still wanted to dye them however you can still see the strands of white hair. Kind of disappointed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChimere - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love it!Great color and coverage. Easy to use! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Love itI want to say my grays got cover thank you to Jennifer my colorist 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Ruined my hair hasn’t covered any greyI am so disappointed with this hair colour ! I was expecting a copper colour and my hair looks a pinky dusty colour , it hasn’t covered any grey at all my roots are still white and my hair now feels like straw . I’m going to have to buy a box dye to colour over the top of this because I can’t go around with my hair looking like this I’m so upset ! I don’t know what to do ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Kelly! We are so sorry to hear that your hair color hasn't met your expectations. Your personal colorist will carefully review your case to provide a solution. Please check your emails, we have contacted you to help you further. |
Product failed to cover graysThe color kit made my hair feel soft, silky and thats it. When I looked closer my grays were not covered at all. What a waste of money. Bottomline: Don’t expect gray coverage 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRosie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Apparently missed a very important step.I skimmed the instructions but figured it was like all other colors. There was a part when rinsing that the ends color was to be applied back to hair after rinse that I didn’t realize and my color got all screwed up. Even before that my previous color did not get completely covered as well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenYvonne - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |