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Color Set
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67.686 Verifizierte Kundenbewertungen |
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Too darkI had to pay hairstylist to fix my hair color. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristina - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Does no long cover my gray hair.The past three colors I have had bad results with my color. It does not color my gray and some hair has color and some does not. I look like I had a bad box color done. I discussed this with a stylist one other time and I did what she advised it did not work. Over the years the formula has changed and what I used to love about my colors is all gone now. I am very disappointed with the products now. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiana - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I’m allergic with the productI’m allergic with the product. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBeth - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not sure if I actually want to use this nowI opened my box and I’m very skeptical to use this as there’s only 2 very small bottles. I have extremely long and pretty thick hair so I feel like this won’t be enough to fully cover / color my entire head of hair. I looked online and a lot of people who have shorter hair than mine ended up with not enough product and splotchy hair color. I guess I don’t understand the point of the questionnaire part asking about your hair thickness and length if everyone receives the same exact amount. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKay - Thank you for reaching out to us here at eSalon! We are so sorry to hear your order did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
The color is awful!I am usually very satisfied with the colors I receive but the most recent one was supposed to be darker than the last and it is not. The color itself is too orange. I was looking to go dark brown with rich tones and this did not meet expectations. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Love itI love my new color. My colorist definitely gave me a color I've been searching for but could never get with the boxed dye 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
So happy!!I got exactly the color I wanted, Mindy P.! Thank you so much! I've added the Camo Mist to this order because there is some gray around my face that was peeking out. I don't feel I need to change the schedule for the full set, as the rest of my hair is fine. If I can't tame the strays with the Camo Mist, I may have to change the schedule next time, but I'm great for now! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiane - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
DisappointedWas very excited to find this company. Placed my order used the product and I even let sit on a little extra because I was finishing a few things while I had dye in. About 30mins. Rinsed and it did not cover any of my Grey's literally zero coverage. So disappointed. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJenna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very pleased with the colour & presentationWould recommend 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I am very pleased with my new color.L’Oréal quit making my favorite hair and I hated the color I was using. Years ago I looked at eSalon did not make a color light enough for me. I decided to try again. What a great idea as I received the perfect color. I am a very happy camper with my new light color and the gray coverage is perfect. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCharleen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |