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Color Set
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67.686 Verifizierte Kundenbewertungen |
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Perfect colorBeautiful color & great grey coverage. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnnette- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect ColorI am very pleased but also Impressed. Color was perfect, easy instructions and awesomely matching! Will continue to buy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVirginia - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfect adjustmentI needed to adjust my color after a move to a sunnier location changed my skin tone. The colorist got it right on the first try, based on my photos. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather - Thank you for your feedback! Our team of licensed colorists love being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Unhappy with the productFirst orders works excellent on my hair, great coverage on grays, I received to much compliments, but after using the product for consecutive months the product not works like before , not coverage on grays I decide to stop buying the product, I was expecting same quality for all my orders also the price is to high. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarmen - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Extremely disappointed with outcome of colorI was very excited and hopeful to try this product. Unfortunately, the outcome was extremely disappointing. I'm not even sure what to call my hair color but it is far from what I requested. I had ordered a platinum blond and sent the pictures and answered all the questions. I followed the directions to a T. My hair turned out a reddish brownish much darker than expected hair color. Also, it did not cover a lot of the grey. It is not even close to being blond. I am going to have to go to a salon to have it professionally corrected. I sent the last order back to you. I would like credit for both of the coloring kits please. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarilyn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The best!!!I've previously only ever used hair dye from a store. This is the best at home colour ever, covers Grey's and the colour lasts a long time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Beautiful color!I love this! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHey Victoria! Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your customized hair color!We truly value your feedback and look forward to hearing from you again in the future. |
Light rootsLove the process, but roots meant to be black ended up red and lighter than rest of hair. Unsure how that happened, will try again! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Lizzie! We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover any of my grayI purchased this item and tried it twice. The second time around I left it on longer. But still did not cover ANY of my gray. Was extremely disappointed after the amount I spent, TWICE. The store box color covers all my gray in less of the time. Not happy at all. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVeronica - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
BEWARE! Demi-permanent formula contains hydrogen peroxideWould give zero stars if it were possible. Triple checked that my formula was identified as demi-permanent, applied it to my hair, noticed tingling, checked the formula of the developer and saw that it contains hydrogen peroxide, washed it out as soon as I could. So mad at myself, but I have no idea how you could market dye that permanently lightens hair as demi-permanent color. Now the roots of my brown hair have an orange-ish cast that will take forever to grow out. Bizarre and horrible. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Julia! We're so sorry to hear about your experience. Typically, most developers include hydrogen peroxide. We truly appreciate your feedback! Upon reviewing your profile, we see that you've already left an adjustment request for your complimentary replacement for your colorist. It looks like your next order will begin processing on April 27th, we're always happy to adjust this date if need be. Please let us know if there is anything else we can do to help! |