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Color Set
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67.686 Verifizierte Kundenbewertungen |
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Color wrongNeeded blonder 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Excellent Customer CareExcellent product - does what it says on the box, nicely packaged and I feel that esalon genuinely want to get the colour right for me - thank you 🙏 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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The custom colorThis is my first time using the hair color and I have to say the step by step instructions was great also my hair turned out very shining and it looks great. I will continue using esalon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAva - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
RavieJe suis très contente de ma couleur très belle est naturel merci à esalon 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color prefectEvery time I’ve changed my color they get it perfect! I rarely even get my hair done at the salon anymore, only if I need blonde added, Thanks e-salon you have saved my a lot of money, and I’m trying new products this time too. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKim - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love my custom colorI used to pay a lot of money to get my hair done. Esalon has changed that. I have been a customer for a few years now, and know one has EVER given me a hair color that really was perfect and fit ME like this. I love it and I hope they never stop selling it because I will never stop buying it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelissa - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
I agree about the changes not doing well for gray coverageUntil I saw the other recent reviews, I thought my gray was starting to be persistent on their own. I absolutely agree that now, after their color formula changes and after only 2 weeks, my grays come in strong. I usually color every 3 weeks. The grays that come in after 3 weeks with the previous formula were not as obvious as the grays that are now showing after just 2 weeks. Very disappointed and expect to see a change back soon. 115 von 116 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCynthia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
What a waste of money!I ordered a second box, thinking I did something wrong because the 1st time the color didn't stay in at all. I did follow all instructions, even had my husband help me the 2nd time! STILL NO COLOR. Definitely requesting a refund, what a waste after hearing such good reviews! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Christy! Thank you for sharing your feedback. We are so sorry to hear that the color didn't stay in. Please check your emails, one of our colorist has contacted you to provide a solution. |
DisappointedTurned out to be a level 1 black on the middle and ends of my hair. The goal was an overall level 5 chocolate brown. There should have been a protein filler added to my box so the porous areas of my hair(mainly ends) did not process so dark. I thought eSalon was not a “one size fits all” hair dye … obviously I was wrong. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Kristina! Thank you for sharing your feedback. We are so sorry to hear that we haven't met your expectations. Not to worry, one of our colorist will carefully review your case to give you a solution. Please check your emails. |
great colour but did not cover my greys :(The colour itself is a gorgeous golden brown, but unfortunately despite following the instructions, it did not cover my greys. I don't know if it needs a different formula for resistant greys? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaura C. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |