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ColorDid not think they could give me the color I wanted. Guess who was wrong. Dead on they got it it perfect first try. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHey Glenda! Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are excited to continue working with you! Your next order will begin processing on November 30th. Happy Coloring! |
Very UpsetI am really upset with my first kit it has ruined my hair colour. I went through the process selecting images that best matched but also provide 3 personal photos of my current hair which I just needed root touch up to match. I Now have a awful, auburn( almost brown root) and VERY red ends. At no stage did I say I wanted a red hair tone. I wanted to keep my very copper/ginger hair which I loved. I now have no idea how I am going to correct this without excessive damage to my hair and expense at salons. I have added 3 after photos since using your kit and you can see how badly it has changed my hair from what it was. Not bad to say I only wanted a root match :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTanya - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Couleur inadaptée aux souhaitsCouleur brune auburn ai lieu d’un blond doré 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDocteur Sylvie D. - Merci beaucoup pour votre commentaire. Après vérification de votre profil eSalon, nous constatons que vous avez déjà contactée nos experts coloristes afin de remédier à ce problème. Dites-nous si nous pouvons vous aider davantage. |
PERFECT colorI was uncertain ordering a "cool" shade, I did NOT want a greyed out ashy look, but my complexion runs cooler so I thought I'd give it a shot. The color was actually gorgeous! A perfect cooler rich chocolate brown, perfect for fall and winter. Application was easy, if you've ever dyed your hair at home this technique is no different, but the materials are much better than your usual drugstore box dye set. My only gripe would be the excessive packaging for everything, it does look rather posh but I'd personally rather have less garbage than pretty boxes. But it WAS very pretty. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Provata e soddisfattaOttimi prodotti , il colore e spettacolare azienda seria e a disposizione del cliente grazie ... 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Beautiful dark auburn colourIt was my on my bucket list, I did it… Done. ✅ lol nice product, great support 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - Thank you for your feedback! Our team of licensed colorists love being able to craft the ideal shade for our clients at home. We are excited to continue working with you! |
Less goldenLooks so natural with different tones. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNancy - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
J'adoreJe suis une fan de première heure j'adore seul petit chose j'ai eu de la transparence sur le peu de cheveux blanc que j'ai . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Loving thisReally happy with this. Colourist makes changes if and when I ask. Lots of positive comments from people about hair colour. And saving me a fortune not having to go to a hairdressers. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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New ColorI really like the new color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenYvonne - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |