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Color Set
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67.695 Verifizierte Kundenbewertungen |
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Still never receivedPaid 5 dollars extra,never got hair color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKeith - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No changeMy hair looks exactly the same. Perhaps my hair is too dark, and there was no bleach or strong lightener. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKirsten - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Why do I have two blacksI have not been satisfied with the selection of colors chosen for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTammy - We truly appreciate your feedback! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! |
Jelly?Don’t know what happened to this order but the consistency was like jelly from a jar. Not sure what happened. I have been a customer for a few years now and this is the first time this has ever happened 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaureen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Este pedido nunca me llegó.El último pedido no me llegó 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRosa - ¡Realmente apreciamos sus comentarios! Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su inquietud. Háganos saber si hay algo más que podamos hacer para ayudarlo. |
it colorwanted my hair to have a bright color and it just made it darker 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Be CarefulI recently had an awful and scary moment with this hair dye while touching up my roots. This product not only heat up so that it was very warm by the time that I was on the tail end of my root touch up, but it exploded while I was waiting for my hair dye to set, and my scalp got burnt in the process. Not only did the product not dye my roots, but it lifted my natural hair color and left me with an irritated scalp and horrible hot roots. When I called customer service and spoke to two different women, they each refused to acknowledge that their product was faulty and didn't seem interested in seeing the pictures I have; they didn't even acknowledge that I had mentioned pictures. They kept repeating that they'd never heard of such a thing and wondered if I'd had an allergic reaction. The product exploded for heaven's sake! They never even offered a refund, just a new mixture that was "more gentle and darker, to fix my hot roots." So I am now left with hot roots and a mixture that is not my normal hair color, and I'm supposed to navigate and fix this situation on my own? This is completely outrageous. After leaving customer feedback, I never heard anything back. I would never use this dye again or recommend anyone else use it. It works okay, nothing special, but you will be on your own if you have a real issue. This company does not stand behind its product. Shame on them 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCasey - Thank you for your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colorThis is so close to my natural color..incredible and easy use to cover gray hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKatrina - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate your sharing and Happy Coloring! |
WonderfulEasy to apply and color lasts 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSasha - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your customized instructions! We appreciate you sharing, and Happy Coloring! |
amazingMy colour stylist tweaked my colour to be brighter this time and it's perfect ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSamantha - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |