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Color Set
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67.695 Verifizierte Kundenbewertungen |
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Easy and great results!I always had trouble finding the right colors with the products sold in pharmacy. I really loved my color from my first order of Esalon. The customer service is a-maziiiing! :-) I recommend it to everyone I know ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelanie - We're so happy to hear that you're enjoying your eSalon Made For You custom color! We truly value your feedback and look forward to hearing from you again in the future. |
ColorTout est prévu pour réussir sa coloration mais je trouve qu'elle a une odeur trop forte...elle fait hyper chimique....en plus du fait que j'ai acheté une coloration trop foncé mais ça , c'est moi qui ai fait l'erreur.... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Lighten upI requested a lighter brown but it's still on the dark side Im thinking because my last color was a darker brown. Maybe it will lighten up with time. Still a nice color though. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
I will never use this product again.My hair before using this product was lustrous, shiny, and healthy. I wanted a product that covered my grays and kept my healthy hair. This product did not satisfy me. It dulled my hair. It made my hair brittle and dry. IT DID NOT COVER MY GRAYS!! I would like my money back and cancel my account! This product damaged my hair...it will take months before the damages are grown out. I will definitely let everyone I know as well as the internet know about your terrible product. I am an educator and a perfectionist. I followed the directions perfectly. There should be no excuse for your awful product not to give the results you falsely advertised. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnnette - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
couleurProduit qui à l'air pas mal couleur faite aujourd'hui et très décu par la couleur j'avais pourtant demandé que ma couleur ressemble à ma longueur et bien insister là dessus et je me retrouve avec une couleur beaucoup trop foncé dommage 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSophie M. - Merci de nous avoir contactés. Nous sommes vraiment désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Cubrir canasNo me cubren todas las canas y el la primera lavada ya se me está saliendo el color.. después de pintarme el cabello me lavo 1 semana después pero no sirve de nada.. necesito algo más duradero tengo canas en la parte frontal y es complicado tener que pintarme cada mes xq se maltrata mi cabello 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - Lamentamos saber que se sintió decepcionado por la cobertura de canas de su reciente aplicación de color. Sus resultados son importantes para nosotros y nos tomamos muy en serio nuestra Garantía de felicidad del color. Esté atento a un correo electrónico de nuestros especialistas en color para resolver este problema de inmediato. ¡Realmente apreciamos sus comentarios y la oportunidad de que lo hagamos bien! |
Ruined my hair colorRuined my hair color from very blonde with dark roots to mousy brown the color is just flat ! Was suppose to be copper brown ! Nothing as indicated in color chart or selected color ! What a dismal disappointment ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedColor only lasted 2 weeks. What the heck 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLori - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee and we have noted your feedback for your colorist to review before crafting your next color. Thanks again for your feedback! |
Wish I hadn't used it..used to love my hair colour now not so muchBad points: even though I've posted my picture and explained in my notes what colour I wanted to achieve (basically keep the one I already have) , I still ended up with dark roots I'm devastated. I understand that the actual colour depends on many factors but I used other hair dyes in the past and never had any problem. I used to have nice golden/copper hair and now my roots are very dull. Sadly, I need to use colour hair remover asap :( Shame about the money and time spent, and damaging my hair unnecessarily. Good points: arrived quickly, great packaging, clear instructions, covers grey hair, hair feels in a good condition. Good amount of hair dye, enough to cover full head, shame about the colour. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKarolina R. - We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
what happened?I got no grey coverage. Even on the stuff that's just barely 1/4 inch long. What happened? We followed the steps. Can you help? Mary 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and we have noted your feedback for your colorist to review. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |