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Color Set
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67.625 Verifizierte Kundenbewertungen |
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Exactly what I want thankVery nice 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Mauvaise couleur à l'arrivéeJ'ai commandé, avec avis d'un conseiller, un blond moyen doré et je me suis retrouvée rousse. Un cauchemar. J'avais prévu plusieurs soirées et bien je suis restée chez moi !! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristine P. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration n'ait pas répondu à vos attentes. Nos Experts Coloristes vous ont contacté par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour plus d'information de notre part et si vous avez des questions, n'hésitez pas. |
DisappointedUnfortunately the product did not cover the grey hairs, which was my main concern 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenI'm so sorry to hear you were unhappy with your color. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists is here to help. Please send us a quick email to [email protected] and our colorist team will help you out! |
Perfect!This mix is wonderful. Covers grey, vibrant and shiny and hair full of volume! Thank you so much. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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gray coverageIt did not cover gray 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenErin- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
AppalledI am absolutely appalled by this dye! My ‘medium ash brown’ dye turned black, I’ve washed my hair 6 times in an attempt to fade it and now it is patchy and has chunks of black and chunks of a reddish brown. I’ve been home dying my hair for years and this is the worst dye I have ever used and will need a professional to sort! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenI'm so sorry to hear you were unhappy with your color. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists is here to help. Please send us a quick email to [email protected] and our colorist team will help you out! |
Bottle was leakingHello E Salon I have been a customer for a while and have not had any issues with products until this shipment. The bottle of Developer has leaked in the box and I don’t think there would enough to use. Could you please advise. Thank You 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGlenda- Thank you for your feedback regarding your color shipment. We are so sorry to hear it arrived with the developer leaking. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their order! You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Medium brown semi permanent hair dyeI tried a medium brown semi-permanent hair dye from eSalon, and overall it was a really positive experience. What stood out most is that the formula is customised, so the shade feels more natural and tailored compared to typical box dyes. The colour came out rich and glossy, with a soft, multi-dimensional brown rather than a flat tone. Application was straightforward, and the included kit made it feel more like a salon process at home. The formula also felt conditioning—my hair didn’t feel dry afterwards, which is common with some dyes. Semi-permanent colour like this generally coats the hair rather than penetrating deeply, so it fades gradually over a few weeks without harsh regrowth lines . That said, the colour did come out slightly darker than expected at first, which seems to be a common experience with at-home dyes. It softened nicely after a few washes, though. If you’re looking for a low-commitment, natural-looking brunette shade with a bit of shine, this is a solid option. 3 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Ne tiens pasLes 2 derniers kits de couleur reçus n’ont pas tenus sur mes cheveux alors qu’une couleur achetée en grande surface de marque « PALETTE INTENSIVE » fait mieux et moins chère en plus. Vraiment très déçue je vais arrêter mon abonnement. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEliane G. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration ne réponde pas à vos attentes. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. Veuillez vérifier vos emails pour plus d'information. |
Couleurs très éloignésJe suis déçus je me suis retrouvé avec un châtains très foncés alors que j’avais un ombré t j’avais opter pour un châtains plutôt clair voir moyen 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFouzia B. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que vous êtes déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |