67.642 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
Good dye, but totally wrong colour matchI wanted a red to dye my hair in between salon visits. I picked esalon as all box dye for red hair is just vibrant red and I wanted my more subtle coppery tone. I matched to the copper I wanted and I was sent a root colour and lengths. My roots are now a totally different colour to my length. The roots look great, but the length is the bright neon red I didn’t want. I look pretty ridiculous if I’m honest! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHi Holly! We are sorry to hear your color was different from you've expected. Please check your emails, we got back to you to help you further. |
Love itVery easy to apply, great quality, 100% grey coverage on hard to cover grey! Definitely recommend 6 von 7 Personen fanden diese Rezension hilfreich. Du auch? |
|
Easy, good color coverage, just not the color I wantInstructions are great - videos are amazing. It was so easy. Took me an hour, start to done and dry. My hair is so soft and shiny. Unfortunately I don’t love the color - the tone came out very yellow, almost orange on my natural blonde, which was my biggest fear. Hoping to find a way to get in touch with someone so I don’t have to live orange until my next color shipment. Contacting customer service is limited to phone during business hours or messaging my stylist for my next shipment. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHello Elysia, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Can you say BRASSY?Turned my blonde hair Orange/ Brassy. I’m furious and wish I’d never heard of your company. I followed the instructions to the letter. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHello Cecille, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Custome colorLove,Love my hair color, I finally found a company that made my perfect color😁😁 8 von 9 Personen fanden diese Rezension hilfreich. Du auch? |
|
Perfect colourI’m very happy with my custom colour. It’s the perfect shade without brassiness. 2 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
|
Au topCouleur modifiée pour se rapprocher de celle que je désirais. C'est beaucoup mieux à présent ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Comme chez le coiffeurBonne couvrance.soin après ,top. Le must:pouvoir adapter sa couleur lors des futures commandes 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Sent my roots orangeThis colour sent my hair orange. A Demi permanent colour was sent to correct! I now have orange roots and dirty blonde hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHi Claire! We are sorry to hear your color turned out orange. Please check your emails, we got back to you to help you further. |
Did not color my grey hairDid not color my grey hairs. I left the color on an additional 5 minutes as well 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHello Jennifer, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |