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Color Set
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67.695 Verifizierte Kundenbewertungen |
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No 100% guarantee! Buyer bewareI placed my order and provided a picture of my hair. The color arrived and I tried to apply as directed, however, there was not enough product to fully cover my hair. After the application was done and my hair was dry, the color was not what I ordered. I contacted the company and they apologized and provided me with a credit for a free order. When I tried to place my order to receive the color i had originally wanted, I was told I could not get enough color to fully treat my hair due to the length. The credit only covered the roots and one bottle of color. The only time I could receive the second bottle needed to color my hair at no additional cost was during my initial order. It would now cost me $10 more to get enough product to color my hair. That seems ridiculous to me. First, I provided a picture of my hair length on my first order. I was unaware I would need additional product at that time since it was my first time. I should have been told I needed more product then. Second, the color provided was incorrect, this was not an error made by me. I was sent the wrong color. Why do I need to pay more money to get it corrected. Shouldn't this be considered my initial order? - No refund was offered. I let them know I would not pay any additional money. My only option then was to cancel my order. I would not recommend buying from this company or beware, there is no 100% money back guarantee. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTamara- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
I Love E-SalonI have used E-Salon twice so far and I absolutely love it. The color is beautiful; the kit comes with everything you need. I had no idea when I first tried it that it would be so good. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love it!I like the color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the product!Beautiful color and saves me so very much $$$. At 57 I have to color my hair at least every 4 weeks. E-Salon allows me to look great with fewer visits to my hair salon. Thanks! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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love the colorlove the color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Good colorThe product is easy to use and has good coverage. I like the color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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AwesomeWas soooo much better than I expected 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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New ColorI have in the past went to a have my hair professionally done and just couldn't afford it any longer. Then I came across eSalon and figured why not but at the same time was VERY leery as my hair is very sensitive to color. When I went through the screening process I was very pleased at the depth of detail that they went into. After a few days my color arrived and couldn't wait to try it out. That night I did my hair! I absolutely love it....my color is perfect and my hair took to it beautifully. I will never go back to a hair salon for color again. Thank you eSalon!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love eSalon!I have never had such a positive experience before while trying to purchase hair color. I love that you send a picture and the colorist then can update the color just for you. Review before shipment and you can change the order before they send out. All great things that I really appreciate. So grateful to find eSalon. Great service all the way around. Great hair color also. I get comments on how fantastic my hair looks all the time. eSalon will never loose my business. FANTASTIC!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Thank you! eSalon is awesome!I love every thing ! The color, the easy instructions, the beautiful packaging, my hair looks and feels great, so happy with the color. I'm going to be brave on my next auto-delivery, and try a little darker and more daring color. Your product and the ease with which I can change my choices, has helped me to be brave and try something new! Thank you for your expertise, and awesome products. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |