67.695 Verifizierte Kundenbewertungen |
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Love the color choice, but not thrilled with the grey coverageI used this product for the first time last night and it was simple enough to do. SUPER happy with the color and the fact that it didn't make my ends WAY darker than the roots like normal drug store boxed color does. I am basically coloring my hair my natural color just trying to cover a few grey strands. I can't say I'm pleased with that result. My grey looks like blond now and not grey, but I'm guessing it's going to wash out quickly and that doesn't make me happy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Wonderful color !I love the color it took a couple trys to get it right but now on point ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Loved it butThe color was just right and I loved it, the only problem, which was no fault of theirs, is I had an allergic reaction to the chemicals. But I would recommend it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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hair colorI discussed the fact my hair seem to have slight red highlights, probably from the gray areas. Hair needs to have (to me) a more natural light brown or dark blonde without red tinges. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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dull colori havent cared for the hair color, ts pretty dull. ive been pretty distraught because my husband died and should have stopped sooner, now they are shipping another order i dont want. also they are too expensive. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSherri - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Cancel subscriptionI enjoyed your products but ended up looking like s calico cat with the last coloring of my hair...dark in some spots ...red in others...I colored my hair (it's light brown ) and my boss asked me if I was going for the red head look. Needless to say I was embarrassed. Please cancel my subscription immediately. Thank you, Kelley Panko 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelley - We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
DisappointedThe gray coverage areas still didn't darken to the primary color. I had red brown roots and dark brown ends. I had to spend $90 at hair cutter for a color correction. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTawania - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Not muchWhy did not covered the gray hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEsmeralda- We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
I am trying to get my wife to try and use your product6993455 SHIP DATE MARCH 24, 2017 CARRIER USPS I am trying to get my wife to try and use your product. Hence I placed the initial order. She has not yet used the product. I was going to find out from you what the shelf life would be. She has not said no to trying the product...... in the meantime you I just got notice that you have shipped another order on 03/24/17. I did not ask for another delivery... I think your product is good and hoping that she might be a customer in the future.. But I definitely do not want this new shipment made on 03/24/17. I would like to return it... If you can't honor this, I am hereby requesting cancellation of my account. Do not send any more of your product. Thanks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJake - We have reached out to you to discuss how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Hair ColorI loved the box a simplicity of the products coming to my door. Was also really happy with the color I received. I also used the color safe shampoo and conditioner. But, 2 weeks later, color fading almost completely out. Maybe its just my hair.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |