|
Color Set
|
67.669 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
DecuJe suis déçu de la couleur.elle ne correspondant pas à la couleur que je voulais. Elle est trop foncee Effectivement elle a couvert plus les cheveux blancs que la dernière fois mais malgré tous les soins achetés, la couleur se ternis trop vite ( en 2 semaine,la couleur est fade) 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenGabrielle F. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration Heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vont vous contacter par e-mail et se feront un plaisir de vous aider. |
It was not the right colourIt was not the right colour 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenPaula - We never like to hear that our customers are unhappy with their color, and we'd love to see what we can do! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
My hair is now purpleI did answer the questions about my hair color being dark brown with auburn highlights and I sent a picture of myself. What I received was dark brown mahogany. I had qualms about using it because of the word mahogany but there were so many wonderful reviews that I thought: what could go wrong? So, I trusted the color experts and colored my hair on Sunday. What I ended up with was very dark brown hair with purple. I'm so upset that I don't want to go out of the house. I trusted that my picture alone would have told this colorists that my hair was brown and Auburn like I had said. I absolutely hate giving negative reviews but I want anyone reading this to be very careful in answering and using the product that they are sent. How is purple related to auburn? I'm too trusting. I can't believe I did this. The only reason I gave two stars is because my hair is shiny now, the boxing was very professional the instructions were wonderful and everything was first rate except the color choice I received. However, my hair is always shiny after I color my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenMary - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color doesn’t work on me I guess?I was given a second free color to try since my first box didn’t work. I even tried to go with a more extreme color hoping that would help. Sadly this one didn’t show up either. Both times I ended up with my exact same hair color as if I didn’t color it at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenLaurie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Made my hair break offMy hair broke off 5 inches right above my ears . Used it for 2 yrs . Pissed off 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenPenny - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The color could not cover my grey hairThe color could not cover my grey hair. I called the customer service and someone sent me a permanent color which not only did not work but kind of bleached my hair to a lighter shade than my natural dark brown color. I aso found myself lost a lot of hair whenever I washed my hair. Plese cancel my order and refund me the money I paid. Your color system damaged my hair !! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenXiulan - We’re truly sorry that our color did not meet your expectations. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
HorribleNo grey coverage 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenShabana M. - We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Coloration 6.1La couleur me plaît mais n a pas bien couvert mes cheveux blancs.... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenLudivine D. - Merci pour votre commentaire. Nous sommes désolés d’apprendre que votre coloration n'a pas complètement répondu à vos attentes. Nos coloristes vous ont contactés par e-mail afin de remédier à cette situation. Veuillez vérifier vos e-mails pour plus de détails, nous avons hâte de vous aider. |
No yego mi pedidoCompré un tinte y aún ml ha llegado mi pedido 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenUrsula - ¡Realmente apreciamos sus comentarios! Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos para resolver su inquietud. Háganos saber si hay algo más que podamos hacer para ayudar. |
I used to like this product but don't use it any longerThe price keeps creeping up. Once converted to CAD it is not worth the price. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenMelissa - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |