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Color Set
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67.695 Verifizierte Kundenbewertungen |
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Have to believe it's magic!How did my colorist take a few pictures and mix the perfect color? My hair is healthy and happy - better even - since I have been using eSalon for a year snd one-half! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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The Perfect MixI enjoyed the whole experience, and the hair color was just icing on the cake. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Still a bit to redI do like the color and the coverage however I would like to be blonder I think I'm going to have to change my color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Awful colour and after textureI'm very disappointed with the Colour. I was bright red. I'm now dark black/red. There is a greasy coating to my hair and it feels like I need to immediately wash it after only just washing my hair. I won't be continuing my subscription. I will be requesting a refund. Not happy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElaine - We’re sorry that your hair was too red and felt greasy after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Great colour, didn't cover greyGreat colour but didn't cover all my grey, it didn't last as long as other brands either, left my hair feeling horrible. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTheresa- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not satisfied with productThe very strong smell when I first opened and mixed the product was overwhelming. I cannot use this product anymore. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRoberta- Thank you for your feedback. We apologize for the disappointing experience you had with our Custom Hair Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
HAIRDONT WANT ANYMORE 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNorma- We can confirm that Auto-Delivery has been canceled for your account, so you'll no longer receive automatic deliveries through this service. We hope you consider using our service again in the future. |
Didn't likeJennifer, I would like to go light-medium Brown.. What do you think? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Wrong ColorIt had more red in it than I wanted. I wanted blond. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJeannie - We’re sorry that your recent formulation turned out more red than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
color treatmentdoes not give grey hair any coverage does not 'take' 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - We're sorry that your most recent color order did not cover your grays. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |