|
Color Set
|
67.695 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
Couldn't get all the color outThe actual color turned out great but I had to wash my hair 6 times to get all the gel color out. I followed the instructions exactly and it stayed in my hair and made it feel sticky. I will not be purchasing this esalon color again. Way too much work!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJahnna - We’re sorry that your custom blended hair color left your hair feeling sticky. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
Quality going down hillThe first couple times I ordered things were great. The last two orders were terrible, color faded VERY QUICKLY. I specifically stated I did not want a brassy look and that is EXACTLY what I got. Its unfortunate because I really thought I found a product that worked great for me. But the quality of the product is not the same from the first couple orders. I will just have to keep looking. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenTara - We apologize that your results had been coming out differently though we had not changed the color. Hair is personal and can change over time. We'd love to make this up to you with an adjusted complimentary reformulation per our Satisfaction Guarantee, and will be reaching out to you shortly. |
not my colorWay too much red/horrible red color. Not even close to what i expected or ordered. My color looks Fake 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenTamara - We apologize that your hair color selection turned out redder than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
No stars!!Worst experience ever!! Wrong color, not enough shampoo n cond. couldn't get it out of my hair. 4 different kinds shampoo and 2 washes per kind. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenN - We’re sorry that you were disappointed by the results of your color application. We see that there is a crucial step in your Personalized Instructions after your timing and before you rinse that is crucial to preventing this. We also see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Nice color. lots of complimentsI am having issue with extremely dry hair since using all these products. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenColeen - We're glad to hear you like your color and have been receiving compliments! We're sorry to hear your hair has felt dry and we would love to help. We will be reaching out to you shortly! |
Great if you want hair so waxy you can't brush it!I liked the color blend, however, my hair was disgusting for about 3 weeks after coloring. After washing my hair 9 times in 7 days (with clarifying shampoo) I had no color left. I loved the packaging and the instructions were easy to follow. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenTandolyn - While we are glad you otherwise had a good experience, we’re sorry that your results felt waxy and for any difficulty you experienced in removing residue. We see that you have reached out to us and we helped guide you through a crucial step in your Personalized Instructions after your timing and before you rinse that is crucial to preventing this. We also see that per our Satisfaction Guarantee, we added a free order credit to your account. Your experience is important to us, and we look forward to delivering the perfect results for you. |
Doesn't cover my gray for longI colored my hair 2 days ago and the gray in front at my hairline & part is already gray again. I cannot justify spending my money for something that doesn't work for me. The first 2 applications did the same thing & now the 3rd. I am highly disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenMelissa - We’re sorry your formula didn’t provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that has been better tailored for your hair. So we have credited your account for one complimentary hair color order. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for! |
Best ever!!This is by far the best colour I have ever used on my hair. Previously I would leave the hairdressers having spent over £100, with grey hair still showing. This now covers them all, they stay covered, and it saves me £££'s! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Love love loveThe stylist that I work with created exactly the color I was looking for. Very happy with my results 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
AwesomeColor was a little lighter than I expected but I have ordered next batch a little darker. Color covers greys very well and last a lot longer than the store bought bottle. Its a little more pricey but lasts twice as long at the store bottle so I believe its well worth the cost..I would recommend it.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |