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Color Set
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67.669 Verifizierte Kundenbewertungen |
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Wrong colourI chose the medium brown shade expecting the colour to match my roots pretty well and cover up the blonde ends. Unfortunately when I coloured my hair it came out almost black. It’s very very dark brown and I am definitely disappointed. I know it will fade over time, but it’s definitely not the colour I chose. I gave it two stars because aside from the colour, my hair feels very healthy and soft. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Natasha! Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Didn’t cover grey hairTried this and wasn’t impressed. It didn’t colour my grey which is what I wanted to hide. I did like the colour on the highlighted parts of my hair but not in my natural hair colour it turned my hair a ginger colour. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Naomi: Thank you for contacting us. We are sorry to hear that the hair color didn't meet your expectations. Please check your emails, we've just contacted you. |
cute but not as dark as the picturedefinitely deposited color, but it’s fading every time i wash it. and it’s much lighter than it looks in the picture. i actually kind of like it, but it’s not what i thought i was buying — and ill definitely have to dye it again as it grows out which is kind of a bummer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Hannah. We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback |
Hair dyeDidnt cover my white this time mix was abit thick 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Janet! We are so sorry to hear that the hair dye didn't meet your expectations. Please check your emails, we've just contacted you to help you further. |
The color was brighter than expected.Actually the color was brighter in the front of my head and much darker in the rest of my hair. I am not sure if it had to do with the way I applied it. It also did not cover my gray hair very well. It did blend it but i could begin seeing some gray hair after few hair washes. I would try a darker color next time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCatherin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Permanent? Nope.Ive had cheap boxed dye last longer. This is low quality and not recommended. I tried it out for two months and had nothing but disappointment. I even tried darkening the color, but it washed out almost immediately. Will be cancelling my service asap. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMakency - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Not satisfied.The color is not what I anticipated. It’s a bland brownish color that barely colored my grays. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPeggy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
3 ème essai ratéAu bout de troisième essais raté ! La couleur de mes racines et mes pointes de cheveux sont complètement différentes et loin d’être harmonieux ! La coloriste n’a pas réussi à résoudre le problème. J’ai décidé de me désabonner. C'est une expérience très médiocre. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaki C. - Merci pour vos commentaires. Nous sommes vraiment désolés d'apprendr eque votre coloration n'a pas répondu à vos attentes. En examinant votre profil, nous constatons que vous avez déjà contacté l'un de nos experts coloristes pour résoudre votre problème. Dites-nous si nous pouvons vous aider davantage. |
KitI love how was the kit is to use. I think the color was a too dark for me 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeresa - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
No goodNo good. color just last a week. Grays come back after a week. And it does not matter how much hair color i apply still the same. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |