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Color Set
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67.686 Verifizierte Kundenbewertungen |
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Wrong colorThe dye burned my scalp and they were supposed to send me auburn and it came out burgundy. Very disappointed and cancelled any further orders! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - We’re truly sorry to hear that you were unhappy with your color and experienced an allergic reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. When you initially informed us of your reaction and dissatisfaction regarding your color, we refunded you for your most recent color. Again, we apologize that you were unhappy with your experience. |
Great color/Don't LastI purchased this product in September 2016. I used it October 4th. While the color was fantastic and perfect due to my colorist and not my choice, it did not last as long as I thought it would. I chose the color for my hair but because of the pictures I sent in, "My" colorist saw that the colors I chose were too dark. She not only corrected the color but sent it out as well. She was ready to send out the darker color, if needed. My only problem was that the color didn't last long enough. I'm scheduled to receive more coloring December 9, 2016 but my scalp is already white again. :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathy - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Fades very fast!!!!Hasn't even been a month and 90% of the color is out of my hair. Even with using shampoo for colored hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Great At Home Hair ColorThe instructions were easy to follow. The color turned out great. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love it as always!Love the color, it's perfect as I've come to expect for eSalon! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Super EasyEverything you need to color your hair is contained in kit and all you have to do is follow the directions which are simple and easy to read. Super fast auto shipping and on-time deliveries put my mind at ease knowing that I don't need to remember to pick up haircolor at the store at some point. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love my custom color.I love the results of my custom color. My colorist made an adjustment based on my initial comments and the results were just exactly the color I wanted. The application was low odor and my hair looks terrific. Thank you eSalon! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color CoverageThis is as near to my own color with fantastic results and has excellent gray coverage. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love it!Love this service! Multi-tonal color that can be tweaked and any moment. And I can do it myself with no training. I always love the results. Its so easy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Nice Product/ fab colour matchThe colour match was great, but the grey coverage is not good, covered for 2-3 weeks, then grey showing again, this is way to quick. so no its not a product to keep using as I don't like colouring my hair that often. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeressa- Thank you for sharing your feedback with us. We apologize that your hair color did not provide the coverage you were expecting. We see that we have already reached out to you regarding our Satisfaction Guarantee and issued a refund for your last order. You can always contact us if you have any further questions regarding your color. We are always here to help. Again, we are sorry that your color did not come out as expected. |