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Color Set
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67.649 Verifizierte Kundenbewertungen |
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Very happy!!So easy to apply and very pleased with the results! 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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the packaging sold meI honestly think everything was so simple, the instruction were easy to follow But I lost the color on the 5th wash... and also I wanted the color to be lighter so maybe the color match is not that accurate 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the colour but don't like the wastage.I have fairly short and fine hair. At least half of the product needed to be thrown away once mixed, as there was too much for my hair. Also I was colouring roots only. Next time I will try to save half of each, to mix for another time. Obviously this is going to save money. Unless you can do smaller amounts at half the price? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Doesn’t workI didn’t get any colour in my hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSanju B. - Thank you for your feedback. We are so sorry for the disappointing experience you have had with your hair colour. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to make this right! |
My hair is bright pinkMy hair is pink like electric pink I cannot believe this!!! So angry and upset 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKayleigh H. - Thank you for your feedback. We are so sorry to hear that you are disappointed by the result of your hair colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from one of our Expert Colourists for the next steps! We truly appreciate your feedback. |
Poor customer serviceReally Unimpressed with customer service Ordered hair colour well over a week ago and it didn’t get despatched. Decided to go to hairdresser instead and tried to cancel the order as it says you can by phoning. Phone was not answered so repeatedly emailed and filled out contact form. Those were also not answered so now they have sent the colour very late which I no longer need and I have wasted over £40. They have not responded to any of my contacts. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Nina! We are so sorry to hear you haven't been able to speak with us to cancel your order. Please check your emails, we got back to you to help you further. |
Wrong color once againMy hair turned out extremely red, when it was supposed to be more blonde 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelinda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Natural looking colourFantastic customer service from Sarah at esalon. Great, well packaged colour set with helpful instructions. The mixed colourant and developer was an easy to apply cream consistency that didn't drip or smell as strong as some hair dyes. My hair doesn't seem to have been damaged by the product and the end result is very natural looking. 7 von 7 Personen fanden diese Rezension hilfreich. Du auch? |
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Color Change.Sarah I love the dark brown Pearl mahogany color. Thank you for your professional expertise. It’s a beautiful rich color and brings out the red highlights in the sun. Josette 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Changed colorI am much happier with my new color. 5 von 6 Personen fanden diese Rezension hilfreich. Du auch? |