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Color Set
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67.649 Verifizierte Kundenbewertungen |
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awful reaction...I really wanted to like this hair color option but I had a terrible allergic reaction within 12 hours or so of applying the product. My scalp was itchy/burning plus my eyelids were affected too. Swelling and itchy eyes on top of an irritated scalp that lasted for days. Sorry, but eSalon color just did not work for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKatherine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t do anythingI left it in for longer than it called for and my hair colour didn’t change at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMacenzi - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Ok,. Better then expectedI followed the instructions and it covered the gray at my scalp but not the gray mid and further strands that much. Feels like it needed more time to process maybe. Color was also darker through out my hair then i wanted. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLana- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I am leaving the esalon family.Unfortunately the grey came back within a couple of washings. Not acceptable. Please remove me from the deliveries and your products. Sorry, Alexandra 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlexandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
UnimpressedDidn't seem to change much. Three weeks later it has an orange tint. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKarla - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BrassyThe color turn brassy I have ashy highlights and the roots turn brassy after a few days :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMayra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not correcting the copperI have followed my directions, and left feedback and use the toning green rinse but nothing is correcting the copper. Why can't I just get a flat ash color? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenErinn- We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Would give zero stars if possibleI ordered 1x color but company put me on auto ship plan and refuses to change it—and continues to Bill me—despite numerous requests to get them to stop. Suggest never giving this company your credit card. Product has also gone up significantly in price. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSue- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorationNe tiens pas longtemps 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSabine P. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre coloration n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons afin de discuter des prochaines étapes. |
InconformidadAún No llena mis expectativas en cuanto al cubrimiento de canas, se hizo un ajuste pero esta vez mi raíz quedó con un todo como castaño y no las canas quedaron mucho más claras, fue peor que la primera vez, para nada conforme, el próximo pedido si me lo envían con los ajustes para cubrir las canas como debe ser, que sea por garantía, no pienso pagar más dinero o cancelo la orden definitivamente, gracias y quedo en espera de sus comentarios 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenYohana- Lamentamos saber que se sintió decepcionado por la cobertura de canas de su reciente aplicación de color. Sus resultados son importantes para nosotros y nos tomamos en serio nuestra Garantía de felicidad del color. Esté atento a un correo electrónico de nuestros especialistas en color para resolver este problema de inmediato. Realmente apreciamos sus comentarios y la oportunidad de que lo hagamos bien. |