|
Color Set
|
67.642 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
Awful color!I got my package and was so excited to try this product. It came beautifully and carefully package but the color itself it's awful. I ordered a very basic color (Dark Ash Blonde), even sent pictures for the colorist to review and the end results are a disaster. It came orangy and light. I've been dying my hair for 15 yrs and tried several brands of color. I know this is not a base color 7 let alone an ash undertone. Extremely dissapointed! Won't recommend it to anyone. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenShirley - We are so sorry to hear our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hasn't workedMy hair colour isn't changing so I'm opting out now 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenLynne H. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I want a refund!!!I requested a revision to my hair color several weeks ago. My last kit was supposedly revised. It was NOT. The color is still not right. It still does not cover greys. There was not enough product to cover my ends. No one seems to read and really do anything. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenDawn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Shipping a ProblemColor never arrived. Called customer Service and order was resent. Order still has not arrived. Replacement color shipped 1st class USPS..... still waiting. Priority mail ,UPS or Fed Ex must be a problem but company does not care. Its been 2 weeks without color and a replacement is sent 1st class?? Going to go back to hairdresser or even drugstore is easier...... 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKathy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Issue with tiered color, grey coverage.Sadly, greys are not totally covered and look sort of sparkly and orangy near my hairline. I love the concept of salon coloring at home, and I take some responsibility for my lack of experience and skill with hair color application, but I am evaluating if the product is right for me. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHeidi - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Plus jamais...Couleur qui ne tient pas et abîme les cheveux 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenCecile C. - Nous sommes vraiment désolés d'apprendre que vous avez été déçue par les résultats de votre coloration. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire. |
Even brassier and oranger than the first time.Too red, looks orangish. not for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenBrittany - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Items missingMy shipment didn't include shampoo &conditioner or a brush. Also, please consider using a different shipping service for Canadian orders. My last shipment never arrived and this one took almost a month to reach me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenAlison - Thank you for your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No he recibido mi producto y lo necesto lo mas pronto posibleProducto no recibido 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHola, Silvia: Gracias por escribirnos. Sentimos que no hayas recibido tu color personalizado. Estaremos encantados de poder revisar lo ocurrido y darte una solución. Por favor, revisa tus emails te acabamos de escribir. |
Too lightThis is my 2nd round using eSalon but my color keeps getting lighter? I’ve requested it be toned down darker, so hopefully this round will be better. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenDonna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |