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Too darkColor was nice just a little too dark for my liking. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTammie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
custom colour setSadly no sign of any violet and quite a dull dark matt finish 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Tamar! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Color is what I wantedTried the hair color again and color is what I wanted. Thank you for making the adjustments from my notes about the color I was looking for and color is right on. Thank you ☺️ 17 von 18 Personen fanden diese Rezension hilfreich. Du auch? |
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I like it!me gusta, me atienden a lo que Busco para mi tintes 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Medium brownGood color. Just hope works better on gray. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Pas la couleur que je souhaitais...La couleur ne correspond pas vraiment au résultat que j'attendais. En effet, je n'ai pas les sous-tons violets que je voulais. Je me retrouve avec une couleur qui tire vers le rouge délavé. En ce qui concerne mes cheveux après coloration, ils ne sont pas abîmés, ils restent doux et faciles à démêler. Le kit est parfait et très complet, facile à utiliser, le concept est top, mais le seul problème reste véritablement la couleur qui n'est vraiment pas la bonne, ce qui est bien dommage. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Very bright rootsI adjusted my color to a more vibrant strawberry blond, however should have received a low light for ends along with this change as roots were to severe with rest of hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDenise - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Ripping off..I received an email that it's on offer for £12. I didn't click on every month subscription.Still last night I received an email that my second order has been dispatched.I called them today and they said it's already dispatched..I have to pay postage for return.It cost me £27 for the colour . Never buying again. Not trustworthy for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Shamim! We apologize for any misunderstanding with your Color Plan. Please check your emails, we just got back to you. |
color ok but nothing specialColor did not last long and didn't cut the gold 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn’t like itI don’t want to order anymore I didn’t like it It didn’t cover my grays 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSonia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |