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Color Set
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67.625 Verifizierte Kundenbewertungen |
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El tonoNo parece que me hubiera tinturado decía rojo caoba pero mi cabello después de aplicar el tinte está más negro que nunca .nadie cree q me lo haya tinturado hice todos los pasos correctamente y espere los 30 min ..quería q se notará algo de rojo 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGustavo - Una sincera disculpa que nuestro Color Personalizado no haya cumplido con tus expectativas. Te hemos enviado un correo electrónico para ver cómo podemos ayudarte a remediar la situación ya que tenemos garantía de satisfacción. |
House of waxI used this product a few years ago and loved it and decided to try it again to save $$ at the salon. I think they have reformulated their product since because when I tried to wash the dye out in the shower barely any came out and a waxy film is stuck to my scalp and hair. Shampooed three times using a scalp scrubber and I still look like I used more hair gel than pauly d. I wish this product hadn't changed! 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLily- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Mas oscuroEl color me quedó más oscuro de lo esperado, casi negro, el reflejo no se ve violeta solo rojo. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMileyva - Realmente apreciamos sus comentarios. Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su inquietud. ¡Por favor, háganos saber si hay algo más que podamos hacer para ayudar! |
do not like!!Cancel any additional orders! I did NOT agree to get these every month and be charged a crazy amount!! I have 2 orders that I do not want and will not use! I was not impressed with the color at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStephanie - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Usually satisfied, not so much this time :(I am usually very satisfied with my order from ESalon but with this order I found the great coverage didn’t last long at all. The color was nice for the first few days but I could see my old grey within just a couple of showers. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very disappointedThe change in my color is SO unsatisfactory! There's hardly any red which is the main thing im going for. I will seriously have to rethink ordering again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTari - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
2nd timeMy product arrived very damaged and unusable. I am so upset and disappointed. This is the second time and i want my money back 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRenee - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Beautiful color, Nasty smellI love the color, but am unable to use due to it’s high ammonia smell. Get rid of the ammonia and I’d consider coming back. However, nobody responded to me when I cancelled my auto order due to the ammonia content, so, I don’t think I’ll be back ordering any time soon. Too bad because the color was spot on. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShelley - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
I don't knowI don't think I picked dark brown. But now my hair is brown, when before it was an awesome Violet. It looks like the color I got has Violet in it, but I don't think so. Because my hair is brown. A boring dull brown. Overall I'm not too happy. I'll stick with buying from the store. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMariah - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Gray Coverage QuestionableHappy with my color but grays started surfacing after the second wash. I would expect gray coverage to last a bit longer with permanent color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrandi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |