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Color Set
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67.649 Verifizierte Kundenbewertungen |
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Does not cover like I expectedGood on virgin hair but does not cover previously colored hair or grays as well as I would like. Color is just what I wanted though 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I won't be doing this againI was very specific with what color I wanted and the problems that I had with salon colors in the past (my hair takes color fast and deep and the copper color I wanted turns out burgundy when I get it professionally colored). The first time I had the same problem, so I reported it and asked for a reformulation. The second shipment, my color is EXACTLY the same as the first one. I can see no change at all and I am not happy with the color at all. I don't color all that often to keep my hair healthy, so I will be spending 4 month with a color I hate. Sorry, you don't get a 3rd chance. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKatrin - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Weird residue left on my hair.I love the color. But after using the shampoo and conditioner that came with it, I have a waxy, greasy residue left on parts of my hair. I have tried to wash it off with my own shampoo and conditioner and it won't budge. I have also tried to use my regular oil treatment and it won't soak into parts of my hair because of the residue left over. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHalie- We’re sorry that your hair color application your hair feeling waxy and greasy. Since you were unhappy with your results, we see that we have already reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Great Product! Colour? Not so much.First off, the product itself is wonderful. Very well packaged, great instructions...easy to use. My hair looks healthy and shiny after using this product. However, my interpretation of "medium blonde" and eSalon's interpretation of "medium blonde" are quite different, so beware of choosing a colour. Be VERY specific about what you want when it prompts you for details and be prepared that the online pics of the hair colours might vary from screen to screen. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color for MeThe only thing I hate about coloring my hair (ever) is that it feels so dry after. The color was good and applying it was pretty simple, but right now my hair feels like straw. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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My grays are out in the third week.Expected maybe a miracle. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMonica - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Upon reviewing your profile, we see that we spoke with you and were able to help you. |
Good value, coverage could be betterIt did not quite cover the gray like I anticipated. Not sure either if the color itself was too light. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBarbara - We’re sorry to hear that you were the coverage and color results did not meet your expectations. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
PerfectMy hair is quite long and there was plenty of colour and it turned out perfectly. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Favorite colorThe staff was so helpful and responsive with adjusting my color and this one was perfect! It is also holding up to my grays! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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The color match was perfect.The color match was perfect. It was exactly what I had wanted. Haven't been able to get my original hair color in years. Highly recommended. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |