67.642 Verifizierte Kundenbewertungen |
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Custom Hair ColorI just wish the color was a little more copper. It still made my scalp itch like other hair coloring products. However, it was very easy to rinse out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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1st time I have tried this company's color.Medium brown with a touch of gold; I was pleased with the outcome of this permanent color; when applied it was a little strong in smell and it slightly tingled my scalp. I colored my hair April 18th, it'll be 4 weeks on Monday May 16th, it has started to fade. I will try the product again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Fading colorLove the product and color, just wish the color would not fade off of gray hair so quickly. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great qualityI can't use regular permanent dyes cause they make my head itch really bad. But this product doesn't affect me and I can put color in my hair again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect matchThe product was paste-like on my part even after using the speccial comb. The container had less product than I expected for $15. Thinking I will pass on this. Other products that I have used are awesome. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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4th adjustment to my hair color, still not right!From too dark to too light, to too dark again... no happy medium! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnita - We apologize that your color has turned out differently than you've expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Not light enoughNot light enough .... comes out yellowish instead of light blonde. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenIllona - We are sorry to hear that your hair color turned out darker and warmer than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
Not for meMy hair has become very dry from the hair color treatment. I'm cutting my hair and going back to my hairdresser for color and a deep moisturizing and conditioning treatment.. The color isn't what I described to them, it is darker and hardly any red. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKari- We’re sorry that your color formulation came out darker than you were expecting and did not enough red. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. We would love to discuss how we can improve your eSalon experience, so we will be reaching out to you shortly to assist you further. |
Wrong color, Brassy!!It was dark red instead of a light/med Auburn & very brassy, didn't cover the little white/gray I have or my roots, in fact it made them darker. & YES, I followed the correct steps & times. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeborah - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
no send no more , because my hair stay black, the hair color only color my scalscalp only take the color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |