|
Color Set
|
67.610 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
Light Golden Brown1:) I forgot to put on gloves. 2:) Due to Essential Tremor, the brush and tray were a disaster, color all over me and the shower room. Fortunately, it’s all subway tile and cleans easy. 3:) I didn’t clean up as easily. Lots of scrubbing. 4:) The color is still too dark. Everyone, including myself, likes my hair lighter. 5:) Having ET, I don’t think this is for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenRuth- Thank you for reaching out to us here at eSalon! We are sorry to hear that your desired result was not achieved. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to discuss your color needs further. |
Horribe!!Covered my grey but horrible color! Asked for wheat blonde and the color produced medium brown! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenTrudy- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So disappointedI just finished colouring my hair with my second shipment. I am so disappointed and I’m now scrambling to fix this. The colour you sent me was at least 5 shades lighter than what I originally ordered. I am going to be cancelling my account. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenNicole- Thank you for your feedback! We’re so sorry to hear that you were disappointed by the results of your color application. We can confirm that you were sent the same formulation you received last time. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! |
It did not workIt turn out to a completely different color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenSaray- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
muy oscuromuy oscuro necesito aclarar 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenMartha - Lamentamos saber que su formulación de color salió más oscura de lo que esperaba. ¡Garantía de la felicidad del color al rescate! Un experto en color se comunicará en breve por correo electrónico para trabajar con usted a fin de encontrar una resolución y acercarle un paso más para alcanzar sus sueños de cabello perfecto. |
Wasn't what I expected to beMy colour is a lot more red rather than copper. I like the colour but wasnt the colour that was chosen (dark blonde copper 7.4). The ends look a bit faded too. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenCharlotte- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
DecentI ordered the custom colour dark brown with mahogony and copper tones. The packaging and instructions were great, but the application process was not great due to the very strong, unpleasant scent of the dye. However I could get beyond this for a good result, but after a reveal the colour was not what I expected. It is still nice, but did not fully take to my hair so it lacks the vibrance that was advertised in the photo. My hair does not look very different from its natural colour (brown) and it is a little disappointing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenSteph- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly! |
Not what I was hoping forI think I will have to go back to something a little darker because this came out very orange. Maybe needs to have a little more brown look than orange. Not sure. I could upload a pic so you can see how bright it is. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenNicole- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
want to cancel membershipwant to cancel membership 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenCindi- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Faded right awayI realize it may take a while to build depth in the red color, but it seemed to fade out or I couldn't see much difference from blonde to strawberry after the first wash. Granted, the color kit came with 2 sets of supplies, 1 for roots, 1 for all over, and the results were great as far as the roots not showing and the overall color being consistent; however the "red" was not enough. Hopefully future color kits will be a little more intense red. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenRisa- We appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |