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Color Set
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67.610 Verifizierte Kundenbewertungen |
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Not happyThe color was better than expected, however, the product not so good, it was like a styling goop mixed with petroleum jelly and crazy glue for laughs. It took me 2+ hours and dawn dish detergent to wash it out. I'm sorry, but I will never order this product again, the color was not worth the hassle. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Color not quite rightI'm not quite happy with the Color, but I love everything else about it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenThank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we will be reaching out shortly to get this resolved for you. We appreciate you reaching out! |
Too DarkI have been very pleased with the color up until this last time. I need my next shipment to be a little lighter. I ask for dark brown but it turned black. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlesia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not salon qualityColor faded very quick. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlana - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Turned to weird thick gooI tried esalon for the first time. The smell was really, really strong. Other than that, things seemed to go okay. I mixed in a plastic bowl, applied with my brush, and waited my 30 minutes. When I tried to rinse it out, I thought it was working. Then, I took the gloves off and could feel that the back of my hair felt really weird. The dye had stuck to my scalp and formed a weird goo. I had to take my fingernails and rake it off. I had to take the shampoo and scrub my head and wash my hair twice to get it out. My hair then felt very stiff, but after I put the conditioner in, it smoothed out. The color turned out fine, but I was so weirded out by the experience, I don"t know if I'd do it again. I've never had hair dye do that before. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Red hairI want blonde hair now 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
open containerI was going to dye my hair but opened the package and the color portion was open and spilled all over the bottle. I didn't want to use it as the seal is broken.....what to do!! thank you 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBarbara - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
It was horribleI have never had a problem coloring my hair ever. This was a joke Color was ugly and never covered or dyed evenly 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenColleen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too expensive and complicated. Wont let me take my credit card off or cancelLike when I can buy it in the store and juggle what I have been used too for years. Had too many components to make it cost more. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaura Beth - Thank you for your feedback. We apologize for the disappointing experience you had with applying your custom hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
My hair turned orange.This product turned my roots orange and didn't do anything to the rest of my hair. Disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDesiree - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |