67.625 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
Ammonia-Free = Success!I had tried a few different hair dyes but noticed that my scalp would become unbearably itchy - the kind of itching that once you started there was no way to stop! I was such a novice, I didn't know that it could simply be the ammonia in the formula. I switched to eSalon (great deal!) but noticed the same itching. I did some research then spoke with the color consultant. She was so helpful! She told me that my custom color could be re-formulated WITHOUT the ammonia. I was game for one more try. My 'new' color arrived on my doorstep in 3 days and I immediately colored my hair... And then I waited. 1 hour - nothing, 1 day nothing. Hurray -no itching! What a relief. I love this product. The ease of ordering and application AND great customer service. Do it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
My hair really loves Esalon hair colorYA know how after three weeks box color can make your hair dry and brittle until its colored again, this does not happen with Esalon and my hair just looks so natural. Feels nice too. Its the only color I will use on my hair !! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
The BestI will never buy box stuff again....my hair still looks great...I am so lucky to have found you e-salon...thank you!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Ok but could improveSome of the grey hair on the top of my hair did not keep the color (for even a day). The hair underneath by my ears seems to be too dark 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
colorThe color is always good, but I think it's time for a change. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Didn't work at allI was so excited for my new color and when I was all finished and followed directions perfectly my hair didn't change at all!! It didn't take the color...that's never happened with any box color I've purchased from the store. I was so disappointed!!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenSarah - We apologize that you were disappointed by the results of your color application. We've reviewed your account and see that a member of our Color + Care Team has received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Liked it, but...Easy to use instructions, color looks nice, but gray coverage doesn't last very long and you are almost required to stay with your "real" hair color. I would have liked to go several shades lighter for summer, but... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenTammy - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Color fadeDid not cover the gray well ; color faded within a week. Previous shipments worked better. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenACeJ - We’re sorry your color didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
ColourI would like the colour to be more blonde, especially with summer coming. I find it has a bit too much red in it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenVanessa - Thank you for sharing your feedback. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Didn't get the gray coverage that I did the first timeI was really pleased with my initial color but my second color experience seemed to fall short. I thought I was being over critical, as I think most of us can be, because after I colored it I could see gray in my roots. Then last week someone commented about my gray hair so this was a kicker for me!! Not happy with my last color! :o( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJen - We’re sorry that you were unhappy with the gray coverage of your recent order. Since the color did not turn out the way you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to create a color formulation that will provide your desired results. |