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Color Set
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67.649 Verifizierte Kundenbewertungen |
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Super long delivery and additional costsI waited 15 working days for a delivery (3,5 weeks in total!) and I had to paid additional customs duty. I am not going to order anymore. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Dorota! We apologize for the inconvenience with your order. Please check your emails, we just got back to you to help you further. |
Did not cover grayDid not cover gray original color 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenIrma- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Je suis allergique au produit.Je souhaite ANNULER mes prochaines commandes.Je souhaite résilier mon abondement et annuler ma prochaine commande de 24 janvier 2024. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDanielle B. - Merci de nous avoir contactés. Nous sommes sincèrement désolés d'apprendre que vous ayez eu une réaction à nos produits. Nous allons revenir vers vous par email afin de vous aider du mieux que possible et répondre à votre demande. Veuillez vérifier vos emails pour plus d'information. |
Color setEl color me gustaría más claro 10 von 10 Personen fanden diese Rezension hilfreich. Du auch? |
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Great matchAwesome product!!! 9 von 10 Personen fanden diese Rezension hilfreich. Du auch? |
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Première couleur faite fin novembre 2023La couleur me plaît et convient à mon souhait de se rapprocher de ma couleur naturelle. Merci 5 von 5 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the colorLove the color just wish it would cover my grays. For some reason it will not fully cover my grays on my sideburns. I always apply on sideburns fist leave it a bit longer but still no full coverage. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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ColorAl hacerlo con brocha resultó mejor el resultado 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Did not cover my grayI left the product on x 30 mins. It turned my roots a brassie orange and did not cover the gray. I reached out via email x 3 and have not heard back from anyone. I am canceling my future orders. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We truly appreciate your feedback! Upon reviewing your profile, we see that you are working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love this idea, color, frustrated by lack of true customer srvHi, love the idea of your company so many pieces of the experience I enjoy. BUT I have asked as a goal since the beginning to go from mahogany to auburn. I have asked over a year 4 times to incrementally make this change. Every time it appears I am heard and yet NO change to the color formula. I may have to cancel my account. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJacqueline - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right. |