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DéçueJe suis déçue car j'ai voulu une coloration qui me donne des reflets auburn et à part foncer mes cheveux j'ai aucun reflet je ne vais pas cpontinuer 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCoryse B. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que vous soyez déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |
Darker than expectedOrdered light ash blonde. Result is dark ash blonde. Followed instructions carefully. On the plus side, it covered grey hair, and left my hair in good condition. I honestly prefer John Frieda 9A. Much easier to use as it is a foam. Won't be buying esalon again, thank you. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Caroline! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Please don’t use thisI want to preface this by saying that I’ve never left a bad review for a company or product before. So it breaks my heart to have to say this about an idea that I truly trusted. But, please, if you want your hair to go to the colour you outline in your initial choice, please just go to the hairdressers or use another dye. If you use E-Salon, you’ll end up with a colour three levels darker than you asked for, with no way to remove it. My story’s this, I had naturally warm, level 4-5 hair, that took me ages to lift from a dark brown colour. I came to E-Salon for a neutralising colour over this as I didn’t like the level of warmth I had. My partner helped me to dye my hair, and followed ALL of the instructions correctly, and despite this, my end result it that I now have black brown hair, which will take me years to lift back to my original colour without damage. So please, protect yourself and talk to an expert. I wish I had. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Faye! We are so sorry to hear that your hair color has turned out darker than expected. Please check your emails, we just got back to you to help you further. |
CouleurMagnifique couleur très simple à appliquer. Juste un petit reajustage a faire pour quelques cheveux blancs qui n ont pas pris ,rien de grave 4 von 5 Personen fanden diese Rezension hilfreich. Du auch? |
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I couldn’t be more impressed! 🩷I needed to re dye my hair and I wanted something gentle as my hair as been so over dyed with cheap hair dyes. I found ESalon and the packing was lovely along with all the extras you wouldn’t get in a cheap hair dye. E.g stain guard, stain remover which is a godsend! The colour is perfect and I’m so so happy 🤩 thank you so much E-Salon! 🙏🏻 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ColorLove this product. Really good gray coverage. The shampoo and conditioner that comes with the kit works really well 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Best Color without a salonHighly recommend esalon. Have never been let down. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Couleur,J ai demandé un ton plus haut et je reçois un ton en dessous , évidemment ça ne me convient pas.j ai essayé de vous contacter mais je ne comprends pas l anglais. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer Expertenfrancine K. - Merci de nous avoir contactés. Nous sommes vraiment désolés que votre coloration n'a pas répondu à vos attentes. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. Veuillez vérifier vos emails pour plus d'information. |
DeliveryI ordered and paid for product November 2023. I received an email yesterday saying it was shipped. I'm quite sure I paid for express shipping. This will be my last order from your company 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathleen - We’re truly sorry that our service did not meet your expectations. We take our clients' feedback to heart and continue to improve our products and service each and every day. We have reached out to you via email to discuss this matter further, please keep an eye on your inbox for more details. |
ComplasidaMe gusto mucho el color, fue mi primera compra y realizare otra solo que cambiare el color castaño oscuro dorado por castaño claro dorado, gracias al equipo muy contenta 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |