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Color Set
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67.649 Verifizierte Kundenbewertungen |
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No colorIt didn’t change the color of my hair 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLindsay - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color near perfectLove the ease, convenience and quality. My hair is so soft and shiny after using this. 3 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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My colorThe process from the beginning to the day I colored my hair was awesome, instructions was very simple and easy to understand,also everything was included the only thing I needed was towels, the color was exactly as ordered 4 von 6 Personen fanden diese Rezension hilfreich. Du auch? |
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Where's the personal touch?So apparently a colorist made up my color however there is no contacting this person so I can relay the pros and cons. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSofia - Thank you for reaching out! We’re truly sorry that our color did not meet your expectations. We value every client, and look forward to hearing your feedback. Keep an eye on your inbox for more details. |
more golden/red than blondeThe color went on well and covered well. The issue was with the actual color. If this was to be blonde, it was not. My hair ended up with definite golden/more red tones. Won't plan on purchasing again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTracey - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
They don't listen or follow your request.the color I received was too dark.I should ask for a refund. I briefly put a nite that I don't want too dark due to my grey hair but they still give me a very dark color. NOt worth it for the amount I paid. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRuth - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Best color yet!I’ve ordered a few color sets and this one is by far the winner! It will definitely be the one to order for all my future colors. Thanks esalon! :) 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Not good as once wasI have used this for a bit now and the last couple of times I've received it and used it, within about 2 to 3 weeks it would fade. Not as good quality as it used to be. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarlene - We’re sorry to hear that your hair color faded faster than you expected. We would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Defective Color BottlePlease send asap a bottle of coloring and the solution. The color bottle would not open, so my husband punched a hole in the top to get the color out, but it would not pour into the solution bottle well. I took a picture of the bottle to show you if needed. I still love this product! Just a manufacture bottle top issue. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly - We're truly sorry to hear that the color bottle could not be opened. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Not as happy as last time.This time my color wasn't as bright, and didn't last as long. Kinda disappointed. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |