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Color Set
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67.649 Verifizierte Kundenbewertungen |
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Could not expect such resultHonestly I was a bit sceptic over making a custom Color but using photo, but, guys you did something magical. My hair looks with such mixed colour as I wanted not too red and not too orange just perfect. And ends which are broken and damaged a normally even do not take the pigment anymore became also coloured not transparent!!! Looking forward for the next package. Thanks a lot! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Set colorationJ'aime la couleur avec ses reflets. Elle est conforme à mon souhait, ni trop foncée, ni trop clair.J'en suis aujourd'hui à 3 couleurs faites mais ne suis toujours pas satisfaite de la couverture des cheveux blancs. Couleur refaite hier et une couverture en transparence. J'ai apprécié le contenu du set. La qualité des produits me semble bien. Laisse un cheveu doux. Je pense que je vais essayer autre chose et suspendre l'abonnement. 5 von 5 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMyriam - Nous sommes vraiment désolés d'apprendre que vous n’étiez pas satisfaite de la couverture de vos cheveux blancs, et nous serions heureux d’ajuster votre formulation sur-mesure pour les couvrir mieux. Notre équipe vous contactera par email afin de vous assister davantage. Nous vous remercions pour votre confiance ! |
Colour perfectI had 2 orders prior to this one and felt them to be a shade too dark. Sent a request to lighten the colour and an image of what I was looking for and the colour was just perfect. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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DisappointedVery drying, contains ammonia and didn’t cover my grays at all 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
UnhappyMy beautician colored my hair on a Wednesday. A week later my gray is showing. Hair color is more like a rinse instead of a dye. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenErnestine - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Beige frioQuedé muy contenta con los resultados! 3 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect colorPerfect color! I was a bit skeptical about this but the color was just right and I'm so happy that I tried it. My colorist, Silvia, got it. I sent a few pics and told her all about my hair and how it reacts to certain colors and explained what I wanted and the color was perfect. Love the kit as it comes with everything that is needed. My hair feels soft after coloring, not dry. Love the shampoo and conditioner they provide. Price is right, too. I recommend that you try this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Very happy with the ease and end result!I'm thrilled to be able to get this auto shipped to my home. I love the results and how easy it is to tweak the formula if I want it a little more this or that. Great for my budget, too!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Like the new formulaI was unhappy with my original hair color, but was very happy with your response. You sent me a free color kit, and I like the color much better! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Your website is deceptive.I DID NOT SIGN UP FOR AN ONGOING HAIR COLOR DELIVERY. I AM NOT PAYING FOR THIS SECOND DELIVERY YOU TOLD ME ABOUT - AFTER, CONVENIENT FOR YOU, RIGHT - YOU SHIPPED IT . YOUR PHONE HELP IS NOT AT ALL. YOUR WEBSITE MAKES IT DIFFICULT TO SAY NO TO SUBSCRIPTION BECUASE ITS HIDDEN FROM THE ONLINE USER UNTIL YOU CREATE A FIRST ORDER - AND ITS ONLY AFTER THAT FIRST ORDER CAN I FIND CANCEL OR HOLD. I DO NOT EVER WANT ANY ORDERS FROM ESALON AGAIN. I AM NOT INTERESTED IN YOUR FLOOD OF MARKETING EMAILS EITHER. DO YOU THINK PEOPLE COLOR THEIR HAIR EVERY OTHER DAY????? THE COLOR ITSELF WAS NOT GREAT AND ITS DIFFICULT TO USE. BUT MOSTLY ITS YOUR DECEPTIVE SALES PRACTICES THAT CAUSED THIS REVIEW. I NEVER SIGNED UP FOR A SUBSCRIPTION, AND YOU MAKE IT DIFFICULT ON SITE TO FIND AND CANCEL. THIS IS THE ONLY WAY I CAN CONTACT YOUR COMPANY TO MAKE THIS COMPLAINT AND TO CANCEL. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |