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Color Set
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67.658 Verifizierte Kundenbewertungen |
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Haven’t even used it and I’m already disappointedI placed my first order no problem. It arrived today and the color apparently leaked all over everything in the package. I took photos and logged into my account to figure out where to upload photos of the damaged order as well as to stop future orders. I don’t see anywhere to contact anyone besides to call and I don’t see any option to stop future orders. Horrible first experience. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTonia - We’re so sorry to hear your order arrived damaged. Please keep your eye out for an email from us. We truly appreciate your feedback. |
Colour not suitableI chose a colour that said natural gold. Picture showed dark reddish colour. The actual colour is black. I'm not happy with it. The quality is good though. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Beveley! We are sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
color productsI have not used the recent color that was sent because I had an extra box to use which I did, but I will say that I really like the tint rinse and the cape. I wish I had ordered it earlier in my coloring process. I receive many, many compliments on my hair from both men and woman. This color, and I hope the recent color that I had your company change slightly, continues to flatter my freckles and fair skin. I may be 70, but I am not ready to go gray. Thank you for your excellent products! 18 von 19 Personen fanden diese Rezension hilfreich. Du auch? |
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Best colourReally happy with how the colour turned out, no horrid hair dye smell and really soft 12 von 12 Personen fanden diese Rezension hilfreich. Du auch? |
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Great service and productI receive my color right when I need it snd the color is spot on. I just love it 13 von 14 Personen fanden diese Rezension hilfreich. Du auch? |
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Surprise !L'Esalon a vraiment cerné mon besoin, c'est surprenant ! Par contre, l'application n'est pas facile toute seule ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Alot betterWas alot better colour but still would like more purple in it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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DecuN'as pas couvert tous mes cheveux blanc. Je ne souhaite pas commander d'autres couleurs. Très déçu. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJacqueline J. - Merci beaucoup pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que vous soyez déçu par les résultats de votre coloration. Nos coloristes souhaitent y remédier et vous aider. Nous vous avons contacté par email pour plus de détails. |
GrayDid not cover gray 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJacqueline - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I hope mine was formulated wrong.What I wanted was NOT what came out. I am a copper/blonde/ strawberry blonde & what I ordered was that color too to bring back my youth hair colors. What I got....a magenta type color. It was horrible. I washed my hair in dandruff shampoo mixed w Emergen C vit powder that evening then the next day to remove the product. Never again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlicia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |